公开(公告)号：US20160062959A1

公开(公告)日：2016-03-03

申请号：US14937115

申请日：2015-11-10

Applicant: AT&T Intellectual Property II, L.P.

Inventor： Junlan Feng ,  Mazin Gilbert ,  Dilek Hakkani-Tur ,  Gokhan Tur

IPC: G06F17/22 ,  G09B5/00 ,  G06F17/30

CPC classification number: G06N5/022 ,  G06F17/2211 ,  G06F17/30654 ,  G06F17/30657 ,  G06F17/30696 ,  G06F17/30867 ,  G09B5/00

Abstract: Disclosed is a method and apparatus for responding to an inquiry from a client via a network. The method and apparatus receive the inquiry from a client via a network. Based on the inquiry, question-answer pairs retrieved from the network are analyzed to determine a response to the inquiry. The QA pairs are not predefined. As a result, the QA pairs have to be analyzed in order to determine whether they are responsive to a particular inquiry. Questions of the QA pairs may be repetitive and, without more, will not be useful in determining whether their corresponding answer responds to an inquiry.

公开(公告)号：US09489450B2

公开(公告)日：2016-11-08

申请号：US14937115

申请日：2015-11-10

Applicant: AT&T Intellectual Property II, L.P.

Inventor： Junlan Feng ,  Mazin Gilbert ,  Dilek Hakkani-Tur ,  Gokhan Tur

IPC: G06F17/27 ,  G06F17/30 ,  G09B5/00 ,  G06F17/22

CPC classification number: G06N5/022 ,  G06F17/2211 ,  G06F17/30654 ,  G06F17/30657 ,  G06F17/30696 ,  G06F17/30867 ,  G09B5/00

Abstract: Disclosed is a method and apparatus for responding to an inquiry from a client via a network. The method and apparatus receive the inquiry from a client via a network. Based on the inquiry, question-answer pairs retrieved from the network are analyzed to determine a response to the inquiry. The QA pairs are not predefined. As a result, the QA pairs have to be analyzed in order to determine whether they are responsive to a particular inquiry. Questions of the QA pairs may be repetitive and, without more, will not be useful in determining whether their corresponding answer responds to an inquiry.

公开(公告)号：US08719010B2

公开(公告)日：2014-05-06

申请号：US13782616

申请日：2013-03-01

Applicant: AT&T Intellectual Property II, L.P.

Inventor： Junlan Feng ,  Mazin Gilbert ,  Dilek Hakkani-Tur ,  Gokhan Tur

IPC: G06F17/27 ,  G06F17/21 ,  G06F17/20

CPC classification number: G06N5/022 ,  G06F17/2211 ,  G06F17/30654 ,  G06F17/30657 ,  G06F17/30696 ,  G06F17/30867 ,  G09B5/00

Abstract: Disclosed is a method and apparatus for responding to an inquiry from a client via a network. The method and apparatus receive the inquiry from a client via a network. Based on the inquiry, question-answer pairs retrieved from the network are analyzed to determine a response to the inquiry. The QA pairs are not predefined. As a result, the QA pairs have to be analyzed in order to determine whether they are responsive to a particular inquiry. Questions of the QA pairs may be repetitive and, without more, will not be useful in determining whether their corresponding answer responds to an inquiry.

Abstract translation: 公开了一种用于经由网络从客户机响应询问的方法和装置。 该方法和装置经由网络从客户端接收询问。 基于查询，分析从网络检索的问答对以确定对查询的响应。 QA对未预先定义。 因此，必须分析QA对以确定它们是否响应于特定查询。 质量保证对的问题可能是重复的，而在更多的情况下，确定他们对应的答案是否对询问作出回应将不会有用。

公开(公告)号：US20130177893A1

公开(公告)日：2013-07-11

申请号：US13782616

申请日：2013-03-01

Applicant: AT&T Intellectual Property II, L.P.

Inventor： Junlan Feng ,  Mazin Gilbert ,  Dilek Hakkani-Tur ,  Gokhan Tur

IPC: G09B5/00

CPC classification number: G06N5/022 ,  G06F17/2211 ,  G06F17/30654 ,  G06F17/30657 ,  G06F17/30696 ,  G06F17/30867 ,  G09B5/00

Abstract: Disclosed is a method and apparatus for responding to an inquiry from a client via a network. The method and apparatus receive the inquiry from a client via a network. Based on the inquiry, question-answer pairs retrieved from the network are analyzed to determine a response to the inquiry. The QA pairs are not predefined. As a result, the QA pairs have to be analyzed in order to determine whether they are responsive to a particular inquiry. Questions of the QA pairs may be repetitive and, without more, will not be useful in determining whether their corresponding answer responds to an inquiry.

Abstract translation: 公开了一种用于经由网络从客户机响应询问的方法和装置。 该方法和装置经由网络从客户端接收询问。 基于查询，分析从网络检索的问答对以确定对查询的响应。 QA对未预先定义。 因此，必须分析QA对以确定它们是否响应于特定查询。 质量保证对的问题可能是重复的，而在更多的情况下，确定他们对应的答案是否对询问作出回应将不会有用。

公开(公告)号：US10115056B2

公开(公告)日：2018-10-30

申请号：US15287387

申请日：2016-10-06

Applicant: AT&T Intellectual Property II, L.P.

Inventor： Junlan Feng ,  Mazin Gilbert ,  Dilek Hakkani-Tur ,  Gokhan Tur

IPC: G06F17/27 ,  G06N5/02 ,  G09B5/00 ,  G06F17/22 ,  G06F17/30

Abstract: Disclosed is a method and apparatus for responding to an inquiry from a client via a network. The method and apparatus receive the inquiry from a client via a network. Based on the inquiry, question-answer pairs retrieved from the network are analyzed to determine a response to the inquiry. The QA pairs are not predefined. As a result, the QA pairs have to be analyzed in order to determine whether they are responsive to a particular inquiry. Questions of the QA pairs may be repetitive and similar to one another even for very different subjects, and without additional contextual and meta-level information, are not useful in determining whether their corresponding answer responds to an inquiry.

公开(公告)号：US20170024648A1

公开(公告)日：2017-01-26

申请号：US15287387

申请日：2016-10-06

Applicant: AT&T Intellectual Property II, L.P.

Inventor： Junlan Feng ,  Mazin Gilbert ,  Dilek Hakkani-Tur ,  Gokhan Tur

IPC: G06N5/02 ,  G06F17/30 ,  G06F17/22

CPC classification number: G06N5/022 ,  G06F17/2211 ,  G06F17/30654 ,  G06F17/30657 ,  G06F17/30696 ,  G06F17/30867 ,  G09B5/00

Abstract: Disclosed is a method and apparatus for responding to an inquiry from a client via a network. The method and apparatus receive the inquiry from a client via a network. Based on the inquiry, question-answer pairs retrieved from the network are analyzed to determine a response to the inquiry. The QA pairs are not predefined. As a result, the QA pairs have to be analyzed in order to determine whether they are responsive to a particular inquiry. Questions of the QA pairs may be repetitive and similar to one another even for very different subjects, and without additional contextual and meta-level information, are not useful in determining whether their corresponding answer responds to an inquiry.

Abstract translation: 公开了一种用于经由网络从客户机响应询问的方法和装置。 该方法和装置经由网络从客户端接收询问。 基于查询，分析从网络检索的问答对以确定对查询的响应。 QA对未预先定义。 因此，必须分析QA对以确定它们是否响应于特定查询。 质量保证对的问题可能是重复的，即使对于非常不同的主题也是相似的，并且没有附加的上下文和元级信息在确定他们的对应答案是否响应于查询时也是无用的。

公开(公告)号：US09213758B2

公开(公告)日：2015-12-15

申请号：US14219537

申请日：2014-03-19

Applicant: AT&T Intellectual Property II, L.P.

Inventor： Junlan Feng, Jr. ,  Mazin Gilbert ,  Dilek Hakkani-Tur ,  Gokhan Tur

IPC: G06F17/27 ,  G06F17/21 ,  G06F17/20 ,  G06F17/30 ,  G09B5/00 ,  G06F17/22

CPC classification number: G06N5/022 ,  G06F17/2211 ,  G06F17/30654 ,  G06F17/30657 ,  G06F17/30696 ,  G06F17/30867 ,  G09B5/00

Abstract: Disclosed is a method and apparatus for responding to an inquiry from a client via a network. The method and apparatus receive the inquiry from a client via a network. Based on the inquiry, question-answer pairs retrieved from the network are analyzed to determine a response to the inquiry. The QA pairs are not predefined. As a result, the QA pairs have to be analyzed in order to determine whether they are responsive to a particular inquiry. Questions of the QA pairs may be repetitive and, without more, will not be useful in determining whether their corresponding answer responds to an inquiry.

Abstract translation: 公开了一种用于经由网络从客户机响应询问的方法和装置。 该方法和装置经由网络从客户端接收询问。 基于查询，分析从网络检索的问答对以确定对查询的响应。 QA对未预先定义。 因此，必须分析QA对以确定它们是否响应于特定查询。 质量保证对的问题可能是重复的，而在更多的情况下，确定他们对应的答案是否对询问作出回应将不会有用。

公开(公告)号：US20140205985A1

公开(公告)日：2014-07-24

申请号：US14219537

申请日：2014-03-19

Applicant: AT&T Intellectual Property II, L.P.

Inventor： Junlan Feng, JR. ,  Mazin Gilbert ,  Dilek Hakkani-Tur ,  Gokhan Tur

IPC: G06F17/30

CPC classification number: G06N5/022 ,  G06F17/2211 ,  G06F17/30654 ,  G06F17/30657 ,  G06F17/30696 ,  G06F17/30867 ,  G09B5/00

Abstract: Disclosed is a method and apparatus for responding to an inquiry from a client via a network. The method and apparatus receive the inquiry from a client via a network. Based on the inquiry, question-answer pairs retrieved from the network are analyzed to determine a response to the inquiry. The QA pairs are not predefined. As a result, the QA pairs have to be analyzed in order to determine whether they are responsive to a particular inquiry. Questions of the QA pairs may be repetitive and, without more, will not be useful in determining whether their corresponding answer responds to an inquiry.

Abstract translation: 公开了一种用于经由网络从客户机响应询问的方法和装置。 该方法和装置经由网络从客户端接收询问。 基于查询，分析从网络检索的问答对以确定对查询的响应。 QA对未预先定义。 因此，必须分析QA对以确定它们是否响应于特定查询。 质量保证对的问题可能是重复的，而在更多的情况下，确定他们对应的答案是否对询问作出回应将不会有用。