公开(公告)号：US09213758B2

公开(公告)日：2015-12-15

申请号：US14219537

申请日：2014-03-19

Applicant: AT&T Intellectual Property II, L.P.

Inventor： Junlan Feng, Jr. ,  Mazin Gilbert ,  Dilek Hakkani-Tur ,  Gokhan Tur

IPC: G06F17/27 ,  G06F17/21 ,  G06F17/20 ,  G06F17/30 ,  G09B5/00 ,  G06F17/22

CPC classification number: G06N5/022 ,  G06F17/2211 ,  G06F17/30654 ,  G06F17/30657 ,  G06F17/30696 ,  G06F17/30867 ,  G09B5/00

Abstract: Disclosed is a method and apparatus for responding to an inquiry from a client via a network. The method and apparatus receive the inquiry from a client via a network. Based on the inquiry, question-answer pairs retrieved from the network are analyzed to determine a response to the inquiry. The QA pairs are not predefined. As a result, the QA pairs have to be analyzed in order to determine whether they are responsive to a particular inquiry. Questions of the QA pairs may be repetitive and, without more, will not be useful in determining whether their corresponding answer responds to an inquiry.

Abstract translation: 公开了一种用于经由网络从客户机响应询问的方法和装置。 该方法和装置经由网络从客户端接收询问。 基于查询，分析从网络检索的问答对以确定对查询的响应。 QA对未预先定义。 因此，必须分析QA对以确定它们是否响应于特定查询。 质量保证对的问题可能是重复的，而在更多的情况下，确定他们对应的答案是否对询问作出回应将不会有用。