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公开(公告)号：US20230013317A1
公开(公告)日：2023-01-19
申请号：US17947940
申请日：2022-09-19
IPC分类号： G06Q40/08 , G06N20/00 , H04N7/18 , G06F40/205
摘要： Systems and methods are disclosed for using a hub to automate recovery. One method may include, receiving, a notification of a critical event, first vehicle information of a first vehicle associated with the critical event, and second vehicle information of a second vehicle associated with the critical event; receiving, first damage information related to the critical event; analyzing, the second vehicle information to identify the second vehicle; determining, a second user device associated with the second vehicle; establishing, communication with the second user device; transmitting to the second user device, a request for input wherein the input is second damage information related to the critical event; receiving, the second damage information; comparing the first damage information to the second damage information; generating, a response certainty score based on the comparison; determining, that the response certainty score satisfies a confidence value threshold; and determining, a fault assessment for the critical event.
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公开(公告)号：US11720971B1
公开(公告)日：2023-08-08
申请号：US17166335
申请日：2021-02-03
发明人： Clint J. Marlow , John P. Kelsh
摘要： Aspects of the disclosure relate to using machine learning algorithms to analyze vehicle operational data associated with a vehicle accident. In some instances, an accident assessment server may receive data indicating that a vehicle was involved in an accident. The accident assessment server may compare the data with other known data, based on machine learning algorithms, to identify whether the accident resulted in a total loss. Responsive to determining that the accident resulted in the total loss, the accident assessment server may request further information regarding the vehicle and may identify a baseline value range for the vehicle. The accident assessment server may request updated information from the owner of the vehicle, identify, based on the updated information, a final value of the vehicle, and may pay the owner of the vehicle an amount corresponding to the final value if the final value is within the baseline value range.
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公开(公告)号：US11575789B1
公开(公告)日：2023-02-07
申请号：US16919899
申请日：2020-07-02
摘要： A method, medium, and apparatus for allowing evaluation of property, such as damaged property, remotely and efficiently. A mobile computing device may be used to conduct bilateral communication between a client and an agent for evaluating property. The communications may comprise methods and systems for reconnecting using login-free connections, and may further comprise methods and systems for call degradation handling that prioritizes client communication in the event of connection issues.
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公开(公告)号：US10742812B1
公开(公告)日：2020-08-11
申请号：US15874629
申请日：2018-01-18
发明人： Sean Michael Beavers , Christopher Paul Gutsell , Cheryl Lewis , Margaret K. Striebich , John P. Kelsh
摘要： A method, medium, and apparatus for allowing evaluation of property, such as damaged property, remotely and efficiently. A mobile computing device may be used to conduct bilateral communication between a client and an agent for evaluating property. The communications may comprise methods and systems for reconnecting using login-free connections, and may further comprise methods and systems for call degradation handling that prioritizes client communication in the event of connection issues.
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公开(公告)号：US10169824B2
公开(公告)日：2019-01-01
申请号：US15679946
申请日：2017-08-17
摘要： A method, medium, and apparatus for allowing evaluation of property, such as damaged property, remotely and efficiently. A mobile computing device at the location of the property may be used to transmit video of the property to an adjuster, and to receive video and audio communications from the adjuster. The adjuster may be selected from a queue based on time waiting in the queue and/or a number of other statistics and attributes of the adjuster. The adjuster may converse with an owner of the property and capture video of the property in order to make an appraisal or determine the infeasibility of remote appraisal and the need to instruct another adjuster to perform a physical inspection.
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公开(公告)号：US12125110B2
公开(公告)日：2024-10-22
申请号：US18298264
申请日：2023-04-10
摘要： A method, medium, and apparatus for allowing evaluation of property, such as damaged property, remotely and efficiently. A mobile computing device at the location of the property may be used to transmit video of the property to an adjuster, and to receive video and audio communications from the adjuster. The adjuster may be selected from a queue based on time waiting in the queue and/or a number of other statistics and attributes of the adjuster. The adjuster may converse with an owner of the property and capture video of the property in order to make an appraisal or determine the infeasibility of remote appraisal and the need to instruct another adjuster to perform a physical inspection.
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公开(公告)号：US10032360B1
公开(公告)日：2018-07-24
申请号：US15351945
申请日：2016-11-15
摘要： Apparatuses, systems, and methods are provided for determining injuries to occupants (e.g., drivers, passengers, etc.) of a vehicle after an accident. A telematics system may be configured to receive telematics data from one or more vehicles involved in an accident. Using the received telematics data, a computing device of the telematics system may determine injuries sustained by passengers of the one or more vehicles. In response to determining the injuries sustained, the computing device may provide such information to one or more of the occupants via a mobile device and an urgent care facility.
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公开(公告)号：US20180108091A1
公开(公告)日：2018-04-19
申请号：US15294147
申请日：2016-10-14
摘要： A method, medium, and apparatus for allowing evaluation of property, such as damaged property, remotely and efficiently. A mobile computing device at the location of the property may be used to transmit video of the property to an adjuster, and to receive video and audio communications from the adjuster. The adjuster may be selected from a queue based on time waiting in the queue and/or a number of other statistics and attributes of the adjuster. The adjuster may converse with an owner of the property and capture video of the property in order to make an appraisal or determine the infeasibility of remote appraisal and the need to instruct another adjuster to perform a physical inspection.
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公开(公告)号：US20180082379A1
公开(公告)日：2018-03-22
申请号：US15271834
申请日：2016-09-21
摘要： Apparatuses, systems, and methods are provided for the usage of enhanced pictures (e.g., photos) of tangible objects (e.g., property, cars, etc.) damaged in an accident and answers to questions about the accident to better assess the effect of the damage (e.g., repair expenses and accompanying changes to an insurance policy). A pre-FNOL system may receive responses to one or more questions regarding an accident and one or more enhanced pictures of the tangible property damaged in the accident. The pre-FNOL system may use the responses to the one or more questions and the one or more enhanced pictures to determine repair costs associated with the damaged property and accompanying changes to the insurance policy if an insurance claim were to be filed to cover the determined repairs costs.
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公开(公告)号：US20180082378A1
公开(公告)日：2018-03-22
申请号：US15271812
申请日：2016-09-21
CPC分类号： G06Q40/08 , G06Q30/0283 , H04L67/12 , H04N5/23222 , H04N5/232935 , H04W4/44 , H04W4/90
摘要： Apparatuses, systems, and methods are provided for the usage of enhanced pictures (e.g., photos) of tangible objects (e.g., property, cars, etc.) damaged in an accident and answers to questions about the accident to better assess the effect of the damage (e.g., repair expenses and accompanying changes to an insurance policy). A pre-FNOL system may receive responses to one or more questions regarding an accident and one or more enhanced pictures of the tangible property damaged in the accident. The pre-FNOL system may use the responses to the one or more questions and the one or more enhanced pictures to determine repair costs associated with the damaged property and accompanying changes to the insurance policy if an insurance claim were to be filed to cover the determined repairs costs.
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