SERVICE REQUEST MANAGEMENT
    4.
    发明申请
    SERVICE REQUEST MANAGEMENT 审中-公开
    服务要求管理

    公开(公告)号:US20160294978A1

    公开(公告)日:2016-10-06

    申请号:US15178410

    申请日:2016-06-09

    Abstract: A computer-implemented system and method for managing service requests are disclosed. The system includes a service provider, having a number of server devices, that provides a service response in response to a client service request. The service response includes a service instance ID associated with a server and a connection lease. A communication processing component routes a first client service request to one of the servers. Subsequent client service requests and responses are transmitted directly between the client device and the server device associated with service instance ID included in the first service response for the duration of the connection lease.

    Abstract translation: 公开了一种用于管理服务请求的计算机实现的系统和方法。 系统包括具有多个服务器设备的服务提供商,其响应于客户端服务请求提供服务响应。 服务响应包括与服务器相关联的服务实例ID和连接租约。 通信处理组件将第一客户端服务请求路由到其中一个服务器。 随后的客户端服务请求和响应在连接租赁的持续时间内直接在客户端设备和与包括在第一服务响应中的服务实例ID相关联的服务器设备之间传送。

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