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1.发明授权Enabling collaborative applications using Session Initiation Protocol (SIP) based Voice over Internet protocol Networks (VoIP) 有权使用基于会话启动协议（SIP）的语音互联网协议网络（VoIP）来启用协作应用程序公开(公告)号：US07376129B2
公开(公告)日：2008-05-20
申请号：US10695856
申请日：2003-10-29
IPC分类号： H04L12/66
CPC分类号： H04L65/1096 , H04L29/06027 , H04L65/1006 , H04L65/1069 , H04L65/4007 , H04L67/02
摘要： A method and system for enabling voice over Internet for computer applications includes registering session initiation protocol (SIP) as a system service and providing SIP service through an application programming interface (API) to permit access to service functions by individual software applications. A SIP link is provided within a software application to permit user invocation of SIP service functions. The link may be passed as a parameter to permit external access to an invoked service function.
摘要翻译： 一种用于使计算机应用上的互联网语音启用的方法和系统包括将会话发起协议（SIP）注册为系统服务，并通过应用程序编程接口（API）提供SIP服务，以允许通过各个软件应用访问服务功能。 在软件应用中提供SIP链路以允许用户调用SIP服务功能。 链接可以作为参数传递，以允许外部访问被调用的服务功能。
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2.发明申请SYSTEM AND METHOD FOR PROVIDING CONTEMPORANEOUS PRODUCT INFORMATION AND SALES SUPPORT FOR RETAIL CUSTOMERS 审中-公开为零售客户提供现代产品信息和销售支持的系统和方法公开(公告)号：US20090287534A1
公开(公告)日：2009-11-19
申请号：US12120398
申请日：2008-05-14
IPC分类号： G06Q50/00
CPC分类号： G06Q30/02 , G06Q30/0205
摘要： A system and method for providing contemporaneous product information includes identifying a product by collecting information with a user device, and determining a customer location using information collected by the user device. Based upon the product and the customer location, a sales person qualified to respond to customer questions is identified. A link is established between the customer and the sales person to permit live chat between a sales person and the customer.
摘要翻译： 用于提供同期产品信息的系统和方法包括通过用用户设备收集信息来识别产品，以及使用由用户设备收集的信息来确定客户位置。 根据产品和客户位置，确定有资格回答客户问题的销售人员。 建立客户和销售人员之间的链接，以便销售人员和客户之间进行即时聊天。
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公开(公告)号：US08458011B2
公开(公告)日：2013-06-04
申请号：US12730660
申请日：2010-03-24
申请人： Monther Abdullah Al-Dawsari , Hani Talal Jamjoom , Mark Edward Podlaseck , Huiming Qu , Yaoping Ruan , Denis Roland Saure , Zon-yin Shae , Anshul Sheopuri
发明人： Monther Abdullah Al-Dawsari , Hani Talal Jamjoom , Mark Edward Podlaseck , Huiming Qu , Yaoping Ruan , Denis Roland Saure , Zon-yin Shae , Anshul Sheopuri
CPC分类号： H04M15/00 , G06Q10/06 , G06Q30/0202 , H04M15/43 , H04M15/81
摘要： A method of dynamic pricing of a resource is presented. For example, the method includes determining a set of anticipated demands for one or more users to acquire the resource according to uncertainty of the one or more users in preferring one or more certain time periods of a plurality of time periods for acquiring the resource. Prices for the resource differ between at least two of the plurality of time periods. Each anticipated demand of the set is associated with a different one of the plurality of time periods. The method further includes setting prices for the resource during each of the plurality of time periods according to the determined set of anticipated demands. The determining of the set of anticipated demands and/or the setting of prices are implemented as instruction code executed on a processor device.
摘要翻译： 介绍了资源的动态定价方法。 例如，该方法包括根据一个或多个用户偏好一个或多个用于获取资源的时间段的一个或多个特定时间周期的不确定性来确定一个或多个用户的一组预期需求以获取资源。 该资源的价格在多个时间段中的至少两个之间不同。 集合的每个预期需求与多个时间段中的不同的时间段相关联。 该方法还包括根据所确定的预期需求集合在多个时间段的每一个期间设置资源的价格。 确定一组预期需求和/或价格设置被实现为在处理器设备上执行的指令代码。
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4.发明申请Techniques for Creating Service Status Abstraction Layers Based on Client Roles in a Business Process Management Scenario 审中-公开基于业务流程管理方案中的客户角色创建服务状态抽象层的技术公开(公告)号：US20120143774A1
公开(公告)日：2012-06-07
申请号：US12961978
申请日：2010-12-07
申请人： Francisco Phelan Curbera , Michael John Dikun , Yurdaer Nezihi Doganata , Jim Alain Laredo , John J. Rofrano , Zon-yin Shae , Aleksander Slominski
发明人： Francisco Phelan Curbera , Michael John Dikun , Yurdaer Nezihi Doganata , Jim Alain Laredo , John J. Rofrano , Zon-yin Shae , Aleksander Slominski
IPC分类号： G06Q10/00
CPC分类号： G06Q30/016
摘要： Techniques for role-based service operation status reporting to clients are provided. In one aspect, a method for reporting a status of a service operation to a client is provided. The method includes the following steps. A sequence of business process steps involved in performing the service operation is identified. One or more abstractions of the business process steps are made, each abstraction containing a sequence of a fewer number of steps than the business process, wherein the number of steps in each of the abstractions correlates with a level of detail about the service operation. The status of the service operation is reported to the client based on a given one of the abstractions having the level of detail best suited to a role of the client.
摘要翻译： 提供了向客户提供基于角色的服务操作状态报告技术。 一方面，提供了一种向客户端报告服务操作的状态的方法。 该方法包括以下步骤。 识别执行服务操作涉及的一系列业务处理步骤。 进行业务处理步骤的一个或多个抽象，每个抽象包含比业务流程少的步骤序列，其中每个抽象中的步骤数与关于服务操作的详细程度相关。 服务操作的状态基于具有最适合于客户角色的细节级别的给定的一个抽象来向客户端报告。
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公开(公告)号：US20110238460A1
公开(公告)日：2011-09-29
申请号：US12730660
申请日：2010-03-24
申请人： Monther Abdullah Al-Dawsari , Hani Talal Jamjoom , Mark Edward Podlaseck , Huiming Qu , Yaoping Ruan , Denis Roland Saure , Zon-yin Shae , Anshul Sheopuri
发明人： Monther Abdullah Al-Dawsari , Hani Talal Jamjoom , Mark Edward Podlaseck , Huiming Qu , Yaoping Ruan , Denis Roland Saure , Zon-yin Shae , Anshul Sheopuri
IPC分类号： G06Q10/00
CPC分类号： H04M15/00 , G06Q10/06 , G06Q30/0202 , H04M15/43 , H04M15/81
摘要： A method of dynamic pricing of a resource is presented. For example, the method includes determining a set of anticipated demands for one or more users to acquire the resource according to uncertainty of the one or more users in preferring one or more certain time periods of a plurality of time periods for acquiring the resource. Prices for the resource differ between at least two of the plurality of time periods. Each anticipated demand of the set is associated with a different one of the plurality of time periods. The method further includes setting prices for the resource during each of the plurality of time periods according to the determined set of anticipated demands. The determining of the set of anticipated demands and/or the setting of prices are implemented as instruction code executed on a processor device.
摘要翻译： 介绍了资源的动态定价方法。 例如，该方法包括根据一个或多个用户偏好一个或多个用于获取资源的时间段的一个或多个特定时间周期的不确定性来确定一个或多个用户的一组预期需求以获取资源。 该资源的价格在多个时间段中的至少两个之间不同。 集合的每个预期需求与多个时间段中的不同的时间段相关联。 该方法还包括根据所确定的预期需求集合在多个时间段的每一个期间设置资源的价格。 确定一组预期需求和/或价格设置被实现为在处理器设备上执行的指令代码。
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