Issue tracking systems and methods

    公开(公告)号:US11315058B2

    公开(公告)日:2022-04-26

    申请号:US16914419

    申请日:2020-06-28

    Abstract: Described herein is a computer-implemented method. The method comprises receiving an operation notification in respect of a gated operation from a change requesting system, determining an issue type associated with the gated operation, and creating an issue of the determined issue type. The method further comprises determining that the issue has transitioned state from a pending workflow state to a particular operation resolution workflow state and, in response, generating an operation resolution message which is communicated to the change requesting system.

    ISSUE TRACKING SYSTEMS AND METHODS

    公开(公告)号:US20220253762A1

    公开(公告)日:2022-08-11

    申请号:US17728914

    申请日:2022-04-25

    Abstract: Described herein is a computer-implemented method. The method comprises receiving an operation notification in respect of a gated operation from a change requesting system, determining an issue type associated with the gated operation, and creating an issue of the determined issue type. The method further comprises determining that the issue has transitioned state from a pending workflow state to a particular operation resolution workflow state and, in response, generating an operation resolution message which is communicated to the change requesting system.

    ISSUE TRACKING SYSTEMS AND METHODS

    公开(公告)号:US20210406787A1

    公开(公告)日:2021-12-30

    申请号:US16914419

    申请日:2020-06-28

    Abstract: Described herein is a computer-implemented method. The method comprises receiving an operation notification in respect of a gated operation from a change requesting system, determining an issue type associated with the gated operation, and creating an issue of the determined issue type. The method further comprises determining that the issue has transitioned state from a pending workflow state to a particular operation resolution workflow state and, in response, generating an operation resolution message which is communicated to the change requesting system.

Patent Agency Ranking