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公开(公告)号：US10225401B2
公开(公告)日：2019-03-05
申请号：US15053087
申请日：2016-02-25
申请人： Avaya Inc.
摘要： A fingerprint is received from a communication endpoint. The fingerprint is based on a hardware identifier of the communication endpoint. For example the fingerprint may be based on a Media Access Control (MAC) address of the communication endpoint. A request for an emergency call from the communication endpoint is received that also includes the fingerprint. For instance, a user may initiate a 911 call from the communication endpoint. The emergency call is established. After the emergency call is disconnected, a request for an emergency call back is received. For example, if the emergency call prematurely disconnected, the emergency call back is initiated. The request for the emergency call back is routed to the communication endpoint based on the fingerprint to ensure that the emergency call is properly completed.
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公开(公告)号：US09979754B2
公开(公告)日：2018-05-22
申请号：US15053160
申请日：2016-02-25
申请人： Avaya Inc.
CPC分类号： H04L65/1006 , H04L61/103 , H04L61/1529 , H04L61/6022 , H04W4/90 , H04W36/0011 , H04W76/18
摘要： An Address Resolution Protocol (ARP) process receives a first Internet Protocol (IP) address that is associated with a Media Access Control (MAC) address of a communication endpoint. A first Session Initiation Protocol (SIP) INVITE for an emergency call request is received from the communication endpoint. The ARP process receives a second IP address that is associated with the MAC address of the communication endpoint. A second SIP INVITE is received that is a request for an emergency call back. The second SIP INVITE is routed to the communication endpoint based on the second IP address associated with the MAC address of the communication endpoint to reestablish the emergency call with the communication endpoint.
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公开(公告)号：US20170251105A1
公开(公告)日：2017-08-31
申请号：US15053087
申请日：2016-02-25
申请人： Avaya Inc.
CPC分类号： H04M3/5116 , H04L12/4641 , H04L12/4679 , H04L63/08 , H04L63/0876 , H04L65/1006 , H04L65/1069 , H04L65/80 , H04L69/326 , H04L69/40 , H04M3/42195 , H04M3/5231 , H04M2203/6054 , H04W4/90
摘要： A fingerprint is received from a communication endpoint. The fingerprint is based on a hardware identifier of the communication endpoint. For example the fingerprint may be based on a Media Access Control (MAC) address of the communication endpoint. A request for an emergency call from the communication endpoint is received that also includes the fingerprint. For instance, a user may initiate a 911 call from the communication endpoint. The emergency call is established. After the emergency call is disconnected, a request for an emergency call back is received. For example, if the emergency call prematurely disconnected, the emergency call back is initiated. The request for the emergency call back is routed to the communication endpoint based on the fingerprint to ensure that the emergency call is properly completed.
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公开(公告)号：US20170251027A1
公开(公告)日：2017-08-31
申请号：US15053160
申请日：2016-02-25
申请人： Avaya Inc.
CPC分类号： H04L65/1006 , H04L61/103 , H04L61/1529 , H04L61/6022 , H04W4/90 , H04W36/0011 , H04W76/18
摘要： An Address Resolution Protocol (ARP) process receives a first Internet Protocol (IP) address that is associated with a Media Access Control (MAC) address of a communication endpoint. A first Session Initiation Protocol (SIP) INVITE for an emergency call request is received from the communication endpoint. The ARP process receives a second IP address that is associated with the MAC address of the communication endpoint. A second SIP INVITE is received that is a request for an emergency call back. The second SIP INVITE is routed to the communication endpoint based on the second IP address associated with the MAC address of the communication endpoint to reestablish the emergency call with the communication endpoint.
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