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    Two-Way Interactive Support
    3.
    发明申请
    Two-Way Interactive Support 审中-公开
    双向互动支持

    公开(公告)号：US20160078449A1

    公开(公告)日：2016-03-17

    申请号：US14483385

    申请日：2014-09-11

    Applicant: Bank of America Corporation

    Inventor： Nirmalya Banerjee

    IPC: G06Q30/00 ,  G06T19/00 ,  H04L29/06

    CPC classification number: G06Q30/016 ,  G06T19/006 ,  H04L65/1069 ,  H04L65/403 ,  H04L65/4084 ,  H04L67/38

    Abstract: Systems, methods and apparatuses providing two-way interactive customer service support. In some examples, a user may request customer service via an augmented reality device. The augmented reality device may include a camera or other device configured to capture images of what the user is viewing. The images captured may be streamed to a computing device of a customer service associate assisting the user. The customer service associate may then move a cursor over the display of the video stream from the augmented reality device. The cursor movements may be indicative of actions the user may mimic on his or her own computing device in order to access functionality, resolve an issue, or the like. The coordinates of the cursor movement may be captured and transmitted to the augmented reality device. The cursor movement may then be replicated on a display of the augmented reality device based on the received coordinates.

    Abstract translation: 提供双向交互式客户服务支持的系统，方法和设备。 在一些示例中，用户可以经由增强现实设备请求客户服务。 增强现实设备可以包括被配置为捕获用户正在观看的图像的照相机或其他设备。 捕获的图像可以被流式传输到辅助用户的客户服务伙伴的计算设备。 然后，客户服务关联者可以将光标移动到来自增强现实设备的视频流的显示器上。 光标移动可以指示用户可以在他或她自己的计算设备上模拟以便访问功能，解决问题等的动作。 可以捕获光标移动的坐标并将其发送到增强现实设备。 然后可以基于所接收的坐标，在增强现实设备的显示器上复制光标移动。

    REWARDS CARD RECOMMENDATION TOOL
    4.
    发明申请
    REWARDS CARD RECOMMENDATION TOOL 审中-公开
    奖励卡推荐工具

    公开(公告)号：US20150324830A1

    公开(公告)日：2015-11-12

    申请号：US14274124

    申请日：2014-05-09

    Applicant: BANK OF AMERICA CORPORATION

    Inventor： Vignesh Chandrasekaran ,  Lekha Ananthakrishnan ,  Nirmalya Banerjee

    IPC: G06Q30/02

    CPC classification number: G06Q30/0226 ,  G06Q30/02

    Abstract: Embodiments of the present invention provide apparatuses and methods that present reward accounts to users in order to help the users determine which reward accounts meet the spending habits of the users. In some embodiments the reward accounts may be credit cards, debits cards, other types of account cards, offer cards that can be used along with various payments methods, savings accounts, checking accounts, lines of credit, or any other like account that may be used for user expenses. Embodiments of the invention provide a reward account recommendation tool that may be utilized in a number of different ways to help users of reward accounts determine which reward accounts the users should utilize based on the user's expenses for various categories.

    Abstract translation: 本发明的实施例提供了向用户呈现奖励账户以便帮助用户确定哪些奖励账户满足用户的消费习惯的设备和方法。 在一些实施例中，奖励账户可以是信用卡，借记卡，其他类型的帐户卡，可以与各种支付方式，储蓄账户，支票账户，信用额度或者可以是其他任何类似帐户一起使用的优惠卡 用于用户费用。 本发明的实施例提供了可以以多种不同方式使用的奖励账户推荐工具，以帮助奖励账户的用户基于用户对各种类别的费用来确定用户应该使用哪些奖励账户。

    Augmented Reality Based Mobile App for Home Buyers
    5.
    发明申请
    Augmented Reality Based Mobile App for Home Buyers 审中-公开
    增加现实的移动应用程序为家庭买家

    公开(公告)号：US20150206218A1

    公开(公告)日：2015-07-23

    申请号：US14160059

    申请日：2014-01-21

    Applicant: Bank of America Corporation

    Inventor： Nirmalya Banerjee ,  Hood Qaim-Magami ,  Salil Kumar Jain ,  Bridget Elizabeth O'Connor

    IPC: G06Q30/06 ,  G06T7/00 ,  G06K9/00 ,  G06Q50/16

    CPC classification number: G06Q30/0623 ,  G06Q50/16

    Abstract: According to some embodiments, an apparatus comprises a camera, one or more processors, and a display. The camera is pointed at a real estate property. The one or more processors determine information associated with the real estate property. Determining the information comprises, determining a camera position based on a longitude, a latitude, and an orientation of the camera, applying a correction factor to the camera position to yield an approximate longitude and an approximate latitude of the real estate property, determining an address of the real estate property based on the approximate longitude and the approximate latitude, and retrieving the information associated with the real estate property based on the address. The display displays at least a portion of the information associated with the real estate property.

    Abstract translation: 根据一些实施例，一种装置包括相机，一个或多个处理器和显示器。 相机指向房地产。 一个或多个处理器确定与房地产属性相关联的信息。 确定信息包括：基于相机的经度，纬度和方向来确定相机位置，将校正因子应用于相机位置以产生房地产属性的近似经度和近似纬度，确定地址 的房地产属性，基于近似经度和大致纬度，并根据地址检索与房地产相关的信息。 显示器显示与房地产属性相关联的信息的至少一部分。

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