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公开(公告)号：US20210082042A1
公开(公告)日：2021-03-18
申请号：US17106383
申请日：2020-11-30
Applicant: Bank of America Corporation
Inventor： Shiva-Sanjay Bhakta , Jeffrey R. Goertz , Kerry Michelle Cantley , Eric Dryer , James W. Stark, III , Mike Stoll , Tim Gauvin , Geoffrey R. Williams , Krishna Kota
IPC: G06Q40/02
Abstract: Systems, method, apparatuses, and software are described for automatically detecting defects in financial transactions, automatically determining resolutions to the defects based on historical defect patterns, an interacting with customers to provide information and/or receive instructions regarding defects and how they should be resolved.
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公开(公告)号：US10083483B2
公开(公告)日：2018-09-25
申请号：US13737717
申请日：2013-01-09
Applicant: Bank of America Corporation
Inventor： Shiva-Sanjay Bhakta , Jeffrey R. Goertz , Kerry Michelle Cantley , Eric Dryer , James W. Stark, III , Mike Stoll , Tim Gauvin , Geoffrey R. Williams , Krishna Kota
CPC classification number: G06Q40/02
Abstract: Systems, method, apparatuses, and software are described for automatically detecting defects in financial transactions, automatically determining resolutions to the defects based on historical defect patterns, an interacting with customers to provide information and/or receive instructions regarding defects and how they should be resolved.
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Patent Agency Ranking
3.发明申请DIFFERENTIATED SERVICE LEVELS FOR EXCEPTION PROCESSING OF FINANCIAL TRANSACTIONS 审中-公开不合理的金融交易处理服务水平公开(公告)号：US20140195395A1
公开(公告)日：2014-07-10
申请号：US13737703
申请日：2013-01-09
Applicant: BANK OF AMERICA CORPORATION
Inventor： Shiva-Sanjay Bhakta , Jeffrey R. Goertz , Kerry Michelle Cantley , Eric Dryer , James W. Stark, III , Mike Stoll , Tim Gauvin , Geoffrey R. Williams , Krishna Kota
IPC: G06Q40/00
CPC classification number: G06Q40/00
Abstract: Systems, method, apparatuses, and software are described for automatically detecting defects in financial transactions, automatically determining resolutions to the defects based on historical defect patterns, an interacting with customers to provide information and/or receive instructions regarding defects and how they should be resolved.
Abstract translation: 描述了用于自动检测金融交易中的缺陷的系统，方法，装置和软件，基于历史缺陷模式自动确定对缺陷的分辨率，与客户交互以提供信息和/或接收关于缺陷的指令以及如何解决它们 。
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公开(公告)号：US10853875B2
公开(公告)日：2020-12-01
申请号：US16138444
申请日：2018-09-21
Applicant: Bank of America Corporation
Inventor： Shiva-Sanjay Bhakta , Jeffrey R. Goertz , Kerry Michelle Cantley , Eric Dryer , James W. Stark, III , Mike Stoll , Tim Gauvin , Geoffrey R. Williams , Krishna Kota
Abstract: Systems, method, apparatuses, and software are described for automatically detecting defects in financial transactions, automatically determining resolutions to the defects based on historical defect patterns, an interacting with customers to provide information and/or receive instructions regarding defects and how they should be resolved.
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公开(公告)号：US20190026823A1
公开(公告)日：2019-01-24
申请号：US16138444
申请日：2018-09-21
Applicant: Bank of America Corporation
Inventor： Shiva-Sanjay Bhakta , Jeffrey R. Goertz , Kerry Michelle Cantley , Eric Dryer , James W. Stark, III , Mike Stoll , Tim Gauvin , Geoffrey R. Williams , Krishna Kota
IPC: G06Q40/02
Abstract: Systems, method, apparatuses, and software are described for automatically detecting defects in financial transactions, automatically determining resolutions to the defects based on historical defect patterns, an interacting with customers to provide information and/or receive instructions regarding defects and how they should be resolved.
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公开(公告)号：US20140195396A1
公开(公告)日：2014-07-10
申请号：US13737717
申请日：2013-01-09
Applicant: BANK OF AMERICA CORPORATION
Inventor： Shiva-Sanjay Bhakta , Jeffrey R. Goertz , Kerry Michelle Cantley , Eric Dryer , James W. Stark, III , Mike Stoll , Tim Gauvin , Geoffrey R. Williams , Krishna Kota
IPC: G06Q20/38
CPC classification number: G06Q40/02
Abstract: Systems, method, apparatuses, and software are described for automatically detecting defects in financial transactions, automatically determining resolutions to the defects based on historical defect patterns, an interacting with customers to provide information and/or receive instructions regarding defects and how they should be resolved.
Abstract translation: 描述了用于自动检测金融交易中的缺陷的系统，方法，装置和软件，基于历史缺陷模式自动确定对缺陷的分辨率，与客户交互以提供信息和/或接收关于缺陷的指令以及如何解决它们 。
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公开(公告)号：US20140195346A1
公开(公告)日：2014-07-10
申请号：US13737700
申请日：2013-01-09
Applicant: BANK OF AMERICA CORPORATION
Inventor： Shiva-Sanjay Bhakta , Jeffrey R. Goertz , Kerry Michelle Cantley , Eric Dryer , James W. Stark, III , Mike Stoll , Tim Gauvin , Geoffrey R. Williams , Krishna Kota
IPC: G06Q40/00
CPC classification number: G06Q40/00
Abstract: Systems, method, apparatuses, and software are described for automatically detecting defects in financial transactions, automatically determining resolutions to the defects based on historical defect patterns, an interacting with customers to provide information and/or receive instructions regarding defects and how they should be resolved.
Abstract translation: 描述了用于自动检测金融交易中的缺陷的系统，方法，装置和软件，基于历史缺陷模式自动确定对缺陷的分辨率，与客户交互以提供信息和/或接收关于缺陷的指令以及如何解决它们 。
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