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    Method and an apparatus for providing cross product automated user assistance in the planning, configuration, and management of information systems
    1.
    发明授权
    Method and an apparatus for providing cross product automated user assistance in the planning, configuration, and management of information systems 有权
    在信息系统的规划，配置和管理中提供跨产品自动化用户协助的方法和装置

    公开(公告)号：US06513045B1

    公开(公告)日：2003-01-28

    申请号：US09442436

    申请日：1999-11-17

    申请人： Bernice E. Casey ,  Jose R. Castano ,  George E. Corbin ,  Gregory L. Dunlap ,  Kevin L. Godbey

    发明人： Bernice E. Casey ,  Jose R. Castano ,  George E. Corbin ,  Gregory L. Dunlap ,  Kevin L. Godbey

    IPC分类号： G06F1700

    CPC分类号： G06F8/60 ,  Y10S707/99945 ,  Y10S707/99948

    摘要： User Assistants are software programs that prompt the customer for information about user's current system by examining system files and other sources of data; store information about the user in a repository for later retrieval or for access by other assistants; present customized instructions to the user on actions to take to complete planning, configuration, and management tasks; perform actions on behalf of the user (e.g., run programs, send e-mail requests, ship order forms) and track the user's progress through planning, configuration, and management tasks. The present invention provides customized output to support the implementation of a User Assistant. This output may be documentation, instructional steps, programs, or parameter files. This output is produced by combining product data, user input, and product rules. The current invention allows for cross-product dependencies to be included in the product rules and, thus, embodied in the customized procedures.

    摘要翻译： 用户助理是通过检查系统文件和其他数据源来提示客户有关用户当前系统的信息的软件程序; 将有关用户的信息存储在存储库中以供稍后检索或由其他助理访问; 向用户介绍为完成规划，配置和管理任务而采取的行动的自定义指令; 代表用户执行操作（例如运行程序，发送电子邮件请求，发货订单），并通过规划，配置和管理任务跟踪用户的进度。 本发明提供定制输出以支持用户助理的实现。 此输出可能是文档，教学步骤，程序或参数文件。 该输出通过组合产品数据，用户输入和产品规则来生成。 本发明允许跨产品依赖性被包括在产品规则中，并且因此体现在定制过程中。

    Method for providing automated user assistance customized output in the planning, configuration, and management of information systems
    2.
    发明授权
    Method for providing automated user assistance customized output in the planning, configuration, and management of information systems 有权
    在信息系统的规划，配置和管理中提供自动化用户帮助定制输出的方法

    公开(公告)号：US06539372B1

    公开(公告)日：2003-03-25

    申请号：US09442361

    申请日：1999-11-17

    申请人： Bernice E. Casey ,  Jose R. Castano ,  George E. Corbin ,  Gregory L. Dunlap ,  Kevin L. Godbey

    发明人： Bernice E. Casey ,  Jose R. Castano ,  George E. Corbin ,  Gregory L. Dunlap ,  Kevin L. Godbey

    IPC分类号： G06F1730

    CPC分类号： G06Q10/10 ,  Y10S707/99932 ,  Y10S707/99933 ,  Y10S707/99934

    摘要： User Assistants are software programs that prompt the customer for information about user's current system by examining system files and other sources of data; store information about the user in a repository for later retrieval or for access by other assistants; present customized instructions to the user on actions to take to complete planning, configuration, and management tasks; perform actions on behalf of the user (e.g., run programs, send e-mail requests, ship order forms) and track the user's progress through planning, configuration, and management tasks. The present invention provides customized output to support the implementation of a User Assistant. This output may be documentation, instructional steps, programs, or parameter files. This output is produced by combining product data, user input, and product rules.

    摘要翻译： 用户助理是通过检查系统文件和其他数据源来提示客户有关用户当前系统的信息的软件程序; 将有关用户的信息存储在存储库中以供稍后检索或由其他助理访问; 向用户介绍为完成规划，配置和管理任务而采取的行动的自定义指令; 代表用户执行操作（例如运行程序，发送电子邮件请求，发货订单），并通过规划，配置和管理任务跟踪用户的进度。 本发明提供定制输出以支持用户助理的实现。 此输出可能是文档，教学步骤，程序或参数文件。 该输出通过组合产品数据，用户输入和产品规则来生成。

    Method, system, and storage medium for managing computer processing functions
    4.
    发明授权
    Method, system, and storage medium for managing computer processing functions 有权
    用于管理计算机处理功能的方法，系统和存储介质

    公开(公告)号：US08281315B2

    公开(公告)日：2012-10-02

    申请号：US12061719

    申请日：2008-04-03

    申请人： Donald F. Ault ,  Jose R. Castano ,  Jeffrey P. Kubala ,  Robert J. Maddison ,  Bernard R. Pierce ,  Gary S. Puchkoff ,  Peter J. Relson ,  Robert R. Rogers ,  Donald W. Schmidt ,  Leslie W. Wyman

    发明人： Donald F. Ault ,  Jose R. Castano ,  Jeffrey P. Kubala ,  Robert J. Maddison ,  Bernard R. Pierce ,  Gary S. Puchkoff ,  Peter J. Relson ,  Robert R. Rogers ,  Donald W. Schmidt ,  Leslie W. Wyman

    IPC分类号： G06F9/46 ,  G06F15/76 ,  G06F9/455

    CPC分类号： G06F9/5044 ,  G06F2209/503

    摘要： Exemplary embodiments include a system and storage medium for managing computer processing functions in a multi-processor computer environment. The system includes a physical processor, a standard logical processor, an assist logical processor sharing a same logical partition as the standard logical processor, and a single operating system instance associated with the logical partition, the single operating system instance including a switch-to service and a switch-from service. The system also includes a dispatch component managed by the single operating system instance. Upon invoking the switch-to service by standard code, the switch-to service checks to see if an assist logical processor is online and, if so, it updates an integrated assist field of a work element block associated with the task for indicating the task is eligible to be executed on the assist logical processor. The switch-to service also assigns a work queue to the work element block.

    摘要翻译： 示例性实施例包括用于在多处理器计算机环境中管理计算机处理功能的系统和存储介质。 该系统包括物理处理器，标准逻辑处理器，共享与标准逻辑处理器相同的逻辑分区的辅助逻辑处理器以及与逻辑分区相关联的单个操作系统实例，该单个操作系统实例包括交换服务 和切换服务。 该系统还包括由单个操作系统实例管理的调度组件。 在通过标准代码调用切换到服务时，切换到服务检查以查看辅助逻辑处理器是否在线，如果是，则更新与任务相关联的工作元素块的集成辅助字段以指示任务 有资格在辅助逻辑处理器上执行。 切换到服务还将工作队列分配给工作元素块。

    METHOD, SYSTEM, AND STORAGE MEDIUM FOR MANAGING COMPUTER PROCESSING FUNCTIONS
    5.
    发明申请
    METHOD, SYSTEM, AND STORAGE MEDIUM FOR MANAGING COMPUTER PROCESSING FUNCTIONS 有权
    用于管理计算机处理功能的方法，系统和存储介质

    公开(公告)号：US20110113434A1

    公开(公告)日：2011-05-12

    申请号：US13010104

    申请日：2011-01-20

    申请人： Donald F. Ault ,  Jose R. Castano ,  Jeffrey P. Kubala ,  Robert J. Maddison ,  Bernard R. Pierce ,  Gary S. Puchkoff ,  Peter J. Relson ,  Robert R. Rogers ,  Donald W. Schmidt ,  Leslie W. Wyman

    发明人： Donald F. Ault ,  Jose R. Castano ,  Jeffrey P. Kubala ,  Robert J. Maddison ,  Bernard R. Pierce ,  Gary S. Puchkoff ,  Peter J. Relson ,  Robert R. Rogers ,  Donald W. Schmidt ,  Leslie W. Wyman

    IPC分类号： G06F9/50

    CPC分类号： G06F9/5044 ,  G06F2209/503

    摘要： Exemplary embodiments include a system and storage medium for managing computer processing functions in a multi-processor computer environment. The system includes a physical processor, a standard logical processor, an assist logical processor sharing a same logical partition as the standard logical processor, and a single operating system instance associated with the logical partition, the single operating system instance including a switch-to service and a switch-from service. The system also includes a dispatch component managed by the single operating system instance. Upon invoking the switch-to service by standard code, the switch-to service checks to see if an assist logical processor is online and, if so, it updates an integrated assist field of a work element block associated with the task for indicating the task is eligible to be executed on the assist logical processor. The switch-to service also assigns a work queue to the work element block.

    摘要翻译： 示例性实施例包括用于在多处理器计算机环境中管理计算机处理功能的系统和存储介质。 该系统包括物理处理器，标准逻辑处理器，共享与标准逻辑处理器相同的逻辑分区的辅助逻辑处理器以及与逻辑分区相关联的单个操作系统实例，该单个操作系统实例包括交换服务 和切换服务。 该系统还包括由单个操作系统实例管理的调度组件。 在通过标准代码调用切换到服务时，切换到服务检查以查看辅助逻辑处理器是否在线，如果是，则更新与任务相关联的工作元素块的集成辅助字段以指示任务 有资格在辅助逻辑处理器上执行。 切换到服务还将工作队列分配给工作元素块。

    METHOD, SYSTEM, AND STORAGE MEDIUM FOR MANAGING COMPUTER PROCESSING FUNCTIONS
    7.
    发明申请
    METHOD, SYSTEM, AND STORAGE MEDIUM FOR MANAGING COMPUTER PROCESSING FUNCTIONS 有权
    用于管理计算机处理功能的方法，系统和存储介质

    公开(公告)号：US20080189714A1

    公开(公告)日：2008-08-07

    申请号：US12061719

    申请日：2008-04-03

    申请人： Donald F. Ault ,  Jose R. Castano ,  Jeffrey P. Kubala ,  Robert J. Maddison ,  Bernard R. Pierce ,  Gary S. Puchkoff ,  Peter J. Relson ,  Robert R. Rogers ,  Donald W. Schmidt ,  Leslie W. Wyman

    发明人： Donald F. Ault ,  Jose R. Castano ,  Jeffrey P. Kubala ,  Robert J. Maddison ,  Bernard R. Pierce ,  Gary S. Puchkoff ,  Peter J. Relson ,  Robert R. Rogers ,  Donald W. Schmidt ,  Leslie W. Wyman

    IPC分类号： G06F9/50

    CPC分类号： G06F9/5044 ,  G06F2209/503

    摘要： Exemplary embodiments include a system and storage medium for managing computer processing functions in a multi-processor computer environment. The system includes a physical processor, a standard logical processor, an assist logical processor sharing a same logical partition as the standard logical processor, and a single operating system instance associated with the logical partition, the single operating system instance including a switch-to service and a switch-from service. The system also includes a dispatch component managed by the single operating system instance. Upon invoking the switch-to service by standard code, the switch-to service checks to see if an assist logical processor is online and, if so, it updates an integrated assist field of a work element block associated with the task for indicating the task is eligible to be executed on the assist logical processor. The switch-to service also assigns a work queue to the work element block.

    摘要翻译： 示例性实施例包括用于在多处理器计算机环境中管理计算机处理功能的系统和存储介质。 该系统包括物理处理器，标准逻辑处理器，共享与标准逻辑处理器相同的逻辑分区的辅助逻辑处理器以及与逻辑分区相关联的单个操作系统实例，该单个操作系统实例包括交换服务 和切换服务。 该系统还包括由单个操作系统实例管理的调度组件。 在通过标准代码调用切换到服务时，切换到服务检查以查看辅助逻辑处理器是否在线，如果是，则更新与任务相关联的工作元素块的集成辅助字段以指示任务 有资格在辅助逻辑处理器上执行。 切换到服务还将工作队列分配给工作元素块。