摘要:
System access modules and a method of enabling a communication session. In one embodiment, a system access module includes a call manager that establishes a communications path through the system access module from a telecommunications switch and maintains the communications path therethrough for a duration of a call and a call coordinator, coupled to the call manager, configured to extend a portion of the communications path from the system access module to at least one intelligent peripheral and release the portion before the duration of the call.
摘要:
A system access module and method of enabling a communication session for use with a platform having a voice activated front-end and associated with a telecommunications central office switch. In one embodiment, the system access module includes a call coordinator, coupled to the platform and said telecommunications central office switch, configured to establish, and later release, a voice command link between the voice integrated platform and a remote device. The call coordinator is further configured to direct the telecommunications central office switch to establish a voice communication path associated with the remote device employing the platform. The system access module also includes a call manager, coupled to the call coordinator, configured to allow reuse of at least a portion of the voice communication path as directed by the remote device.