公开(公告)号：US20220270017A1

公开(公告)日：2022-08-25

申请号：US17677099

申请日：2022-02-22

申请人： CAPILLARY PTE. LTD.

发明人： Biswa Gourav Singh ,  Pranoot Prakash Hatwar ,  Rishabh Ojha ,  Saurav Kumar Behera ,  Subrat Kumar Panda ,  Rohan Mahadar ,  Aneesh Reddy

IPC分类号： G06Q10/06 ,  G10L25/78 ,  G10L17/02 ,  G10L17/04 ,  G10L17/06 ,  G10L21/0208 ,  G10L25/51

摘要： A retail analytics platform is provided. The retail analytics platform is adapted for use in a retail store includes a speech analysis module configured to process audio files to determine a plurality of attributes. The speech analysis module comprises a voice activity detection (VAD) module, a speaker recognition module and an insights module configured to determine a plurality of performance metrics for the retail store based on the plurality of attributes.