Methods and apparatus to detect and restore flapping circuits in IP aggregation network environments
    2.
    发明授权
    Methods and apparatus to detect and restore flapping circuits in IP aggregation network environments 有权
    在IP聚合网络环境中检测和恢复扑灭电路的方法和装置

    公开(公告)号:US08717869B2

    公开(公告)日:2014-05-06

    申请号:US12645060

    申请日:2009-12-22

    IPC分类号: G01R31/00

    摘要: Methods and apparatus to detect and restore flapping circuits in IP aggregation network environments are disclosed herein. An example method for use in maintaining a communication network includes retrieving information related to an operating state of a device associated with a network disturbance; determining whether the information related to the operating state of the device is indicative of a flapping condition; when the operating state information indicates that the flapping condition is present in the network, determining a cause of the flapping condition; when the cause of the flapping condition is a physical cause, selecting a first recovery procedure; and when the cause of the flapping condition is a logical cause, selecting a second recovery procedure different from the first recovery procedure.

    摘要翻译: 本文公开了在IP聚合网络环境中检测和恢复振荡电路的方法和装置。 用于维护通信网络的示例性方法包括检索与网络干扰相关联的设备的操作状态相关的信息; 确定与所述设备的操作状态相关的信息是否指示拍打状态; 当操作状态信息表示网络中存在拍打条件时,确定拍打条件的原因; 当拍打条件的原因是物理原因时,选择第一恢复过程; 并且当拍打条件的原因是逻辑原因时,选择与第一恢复过程不同的第二恢复过程。

    System and Method to Troubleshoot a Set Top Box Device
    3.
    发明申请
    System and Method to Troubleshoot a Set Top Box Device 有权
    排除机顶盒设备故障的系统和方法

    公开(公告)号:US20120054785A1

    公开(公告)日:2012-03-01

    申请号:US12872393

    申请日:2010-08-31

    IPC分类号: H04H60/32

    摘要: A computer-implemented method includes receiving, at a monitoring center of a media distribution network, from a set top box device associated with a customer account, first error data indicating occurrence of a first error at the set top box device at a first time. The set top box device is at least partially functional after occurrence of the first error. The computer-implemented method includes receiving, at the monitoring center, second error data indicating occurrence of a second error at the set top box device at a second time. The set top box device is at least partially functional after occurrence of the second error. The computer-implemented method includes determining an elapsed time between the first time and the second time. The computer-implemented method includes automatically generating a trouble ticket indicating failure of the set top box device when the elapsed time satisfies a first threshold.

    摘要翻译: 计算机实现的方法包括在媒体分发网络的监控中心从与客户帐户相关联的机顶盒设备接收第一错误数据,第一错误数据指示机顶盒设备在第一时间发生第一错误。 机顶盒装置在出现第一个错误之后至少部分起作用。 计算机实现的方法包括在监视中心接收在第二时间在机顶盒设备处指示发生第二错误的第二错误数据。 机顶盒设备在出现第二个错误后至少部分功能。 计算机实现的方法包括确定在第一时间和第二时间之间的经过时间。 计算机实现的方法包括当经过时间满足第一阈值时,自动生成指示机顶盒设备的故障的故障单。

    System and method to troubleshoot a set top box device
    4.
    发明授权
    System and method to troubleshoot a set top box device 有权
    机顶盒设备故障排除的系统和方法

    公开(公告)号:US08938749B2

    公开(公告)日:2015-01-20

    申请号:US12872393

    申请日:2010-08-31

    摘要: A computer-implemented method includes receiving, at a monitoring center of a media distribution network, from a set top box device associated with a customer account, first error data indicating occurrence of a first error at the set top box device at a first time. The set top box device is at least partially functional after occurrence of the first error. The computer-implemented method includes receiving, at the monitoring center, second error data indicating occurrence of a second error at the set top box device at a second time. The set top box device is at least partially functional after occurrence of the second error. The computer-implemented method includes determining an elapsed time between the first time and the second time. The computer-implemented method includes automatically generating a trouble ticket indicating failure of the set top box device when the elapsed time satisfies a first threshold.

    摘要翻译: 计算机实现的方法包括在媒体分发网络的监控中心从与客户帐户相关联的机顶盒设备接收第一错误数据,所述第一错误数据指示机顶盒设备在第一时间发生第一错误。 机顶盒装置在出现第一个错误之后至少部分起作用。 计算机实现的方法包括在监视中心接收在第二时间在机顶盒设备处指示发生第二错误的第二错误数据。 机顶盒设备在出现第二个错误后至少部分功能。 计算机实现的方法包括确定在第一时间和第二时间之间的经过时间。 计算机实现的方法包括当经过时间满足第一阈值时,自动生成指示机顶盒设备的故障的故障单。

    AUTOMATIC PROBLEM ISOLATION FOR MULTI-LAYER NETWORK FAILURES
    6.
    发明申请
    AUTOMATIC PROBLEM ISOLATION FOR MULTI-LAYER NETWORK FAILURES 有权
    多层网络故障的自动问题隔离

    公开(公告)号:US20090290498A1

    公开(公告)日:2009-11-26

    申请号:US12533944

    申请日:2009-07-31

    IPC分类号: H04L12/26

    CPC分类号: H04L41/0659 H04L41/064

    摘要: A method and apparatus includes automatically correlating indicators already generated by network components to detect and isolate failures that are caused by or related to network components operating on different layers of the open system interconnect (OSI) model. Failure indicators that persist for longer than a specified time window are automatically detected and correlated with one another based on a topology table. The method uses indicators already generated by the network components, obviating the need for software that typically resides on and consumes valuable processing time of network components.

    摘要翻译: 一种方法和装置包括自动地相关联已经由网络组件生成的指示符,以检测和隔离由在开放系统互连(OSI)模型的不同层上操作的网络组件引起或相关的故障。 持续时间长于指定时间窗口的故障指示器将根据拓扑表自动检测并相互关联。 该方法使用已经由网络组件生成的指示符,避免了对通常驻留的软件的需求,并消耗网络组件的有价值的处理时间。

    Predicting cable failure through remote failure detection of error signatures
    7.
    发明授权
    Predicting cable failure through remote failure detection of error signatures 有权
    通过错误签名的远程故障检测来预测电缆故障

    公开(公告)号:US07847701B2

    公开(公告)日:2010-12-07

    申请号:US12166306

    申请日:2008-07-01

    IPC分类号: G08B21/00

    摘要: Computer systems and techniques for predicting a cable failure in a network system begin by receiving a remote alarm indicator followed by a remote alarm indicator clear as a transmission alarm indicator of an intermittent short duration failure on the transmission path of a circuit. If the transmission alarm indicator is of a duration less than or equal to a preset threshold D it is considered an acceptable short hit transmission alarm. When at least N acceptable transmission alarms have been received and the time stamps of the last N acceptable transmission alarms have been recorded, then a determination is made as to whether N acceptable transmission alarms have been received within a preset time period. A moving window time period is calculated as the difference between the time stamp of the present acceptable transmission alarm K and the time stamp of the [(K−N)+1] acceptable transmission alarm. If the difference is less than or equal to T, a cable error signature is indicated. Based on the cable error signature, a cable failure may be predicted.

    摘要翻译: 用于预测网络系统中的电缆故障的计算机系统和技术首先通过接收远程报警指示符,然后将远程报警指示符清除为电路传输路径上的间歇性短时间故障的传输报警指示器。 如果传输报警指示灯持续时间小于等于预设阈值D,则认为是可接受的短命中传输报警。 当已经接收到至少N个可接受的传输报警并且已经记录了最后N个可接受传输报警的时间戳时,则确定在预设时间段内是否已经接收到N个可接受的传输报警。 移动窗口时间段被计算为当前可接受的传输报警K的时间戳和[(K-N)+1]可接受传输报警的时间戳之间的差。 如果差值小于或等于T,则指示电缆错误签名。 基于电缆错误签名,可以预测电缆故障。

    PREDICTING CABLE FAILURE THROUGH REMOTE FAILURE DETECTION OF ERROR SIGNATURES
    8.
    发明申请
    PREDICTING CABLE FAILURE THROUGH REMOTE FAILURE DETECTION OF ERROR SIGNATURES 有权
    通过远程故障检测错误标志预测电缆故障

    公开(公告)号:US20080266127A1

    公开(公告)日:2008-10-30

    申请号:US12166306

    申请日:2008-07-01

    IPC分类号: G08B21/00

    摘要: Computer systems and techniques for predicting a cable failure in a network system begin by receiving a remote alarm indicator followed by a remote alarm indicator clear as a transmission alarm indicator of an intermittent short duration failure on the transmission path of a circuit. If the transmission alarm indicator is of a duration less than or equal to a preset threshold D it is considered an acceptable short hit transmission alarm. When at least N acceptable transmission alarms have been received and the time stamps of the last N acceptable transmission alarms have been recorded, then a determination is made as to whether N acceptable transmission alarms have been received within a preset time period. A moving window time period is calculated as the difference between the time stamp of the present acceptable transmission alarm K and the time stamp of the [(K−N)+1] acceptable transmission alarm. If the difference is less than or equal to T, a cable error signature is indicated. Based on the cable error signature, a cable failure may be predicted.

    摘要翻译: 用于预测网络系统中的电缆故障的计算机系统和技术首先通过接收远程警报指示符,然后将远程警报指示符清除为电路传输路径上的间歇性短时间故障的传输警报指示器。 如果传输报警指示灯持续时间小于等于预设阈值D,则认为是可接受的短命中传输报警。 当已经接收到至少N个可接受的传输报警并且已经记录了最后N个可接受传输报警的时间戳时,则确定在预设时间段内是否已经接收到N个可接受的传输报警。 移动窗口时间段被计算为当前可接受的传输报警K的时间戳和[(K-N)+1]可接受传输报警的时间戳之间的差。 如果差值小于或等于T,则指示电缆错误签名。 基于电缆错误签名,可以预测电缆故障。

    Automatic problem isolation for multi-layer network failures
    10.
    发明授权
    Automatic problem isolation for multi-layer network failures 有权
    多层网络故障自动解决问题

    公开(公告)号:US07570580B1

    公开(公告)日:2009-08-04

    申请号:US11292276

    申请日:2005-12-02

    IPC分类号: H04L1/00

    CPC分类号: H04L41/0659 H04L41/064

    摘要: A method and apparatus includes automatically correlating indicators already generated by network components to detect and isolate failures that are caused by or related to network components operating on different layers of the open system interconnect (OSI) model. Failure indicators that persist for longer than a specified time window are automatically detected and correlated with one another based on a topology table. The method uses indicators already generated by the network components, obviating the need for software that typically resides on and consumes valuable processing time of network components.

    摘要翻译: 一种方法和装置包括自动地相关联已经由网络组件生成的指示符,以检测和隔离由在开放系统互连(OSI)模型的不同层上操作的网络组件引起或相关的故障。 持续时间长于指定时间窗口的故障指示器将根据拓扑表自动检测并相互关联。 该方法使用已经由网络组件生成的指示符,避免了对通常驻留的软件的需求,并消耗网络组件的有价值的处理时间。