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公开(公告)号：US20230370547A1
公开(公告)日：2023-11-16
申请号：US18304190
申请日：2023-04-20
发明人： Geoff Willshire , Florian Treml , Christoph Börner
CPC分类号： H04M3/493 , G06F16/22 , H04M3/4938 , H04M7/1295 , H04M3/24 , G10L15/22 , G06F16/24
摘要： A system and method for chatbot and search engine integration comprising chatbot crawler engine configured to detect all possible paths through a conversational flow between a chatbot and a user, and also comprising a chatbot search integration manager configured to receive a processed conversation flow from the chatbot crawler engine, parse the conversation flow to identify keywords and features, and build an indexable data structure which can be integrated into search engines in order to expose the information and data contained within the chatbot's knowledge base. This integration may allow search engine users to be redirected to a website hosting the chatbot when an indexed data structure comprises information relevant to a search engine query.
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公开(公告)号：US12047534B2
公开(公告)日：2024-07-23
申请号：US18301055
申请日：2023-04-14
发明人： Geoff Willshire , Florian Treml , Christoph Börner
CPC分类号： H04M3/493 , G06F11/3684 , G06F11/3692 , G10L15/22 , H04M3/24 , H04M3/4938 , H04M7/1295
摘要： A system and method for automated chatbot testing to provide training and quality assurance of conversational artificial intelligence systems, comprising a chatbot testing administrator interface which allows chatbot makers to define what a chatbot is supposed to do, create test scripts to test the performance of the chatbot, and review the results of the chatbot tests, a chatbot testing server which provides and interface between chatbot testing agents and the administrator interface, instantiates chatbot agents and distributes them across available hardware and runs testing programs which activate, configure, and deactivate chatbot testing agents as needed. A plurality of chatbot agents may be running in parallel to provide automated testing based upon test script configuration.
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公开(公告)号：US12126768B2
公开(公告)日：2024-10-22
申请号：US18304190
申请日：2023-04-20
发明人： Geoff Willshire , Florian Treml , Christoph Börner
CPC分类号： H04M3/493 , G06F16/22 , G10L15/22 , H04M3/24 , H04M3/4938 , H04M7/1295 , G06F16/24
摘要： A system and method for chatbot and search engine integration comprising chatbot crawler engine configured to detect all possible paths through a conversational flow between a chatbot and a user, and also comprising a chatbot search integration manager configured to receive a processed conversation flow from the chatbot crawler engine, parse the conversation flow to identify keywords and features, and build an indexable data structure which can be integrated into search engines in order to expose the information and data contained within the chatbot's knowledge base. This integration may allow search engine users to be redirected to a website hosting the chatbot when an indexed data structure comprises information relevant to a search engine query.
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公开(公告)号：US20220407961A1
公开(公告)日：2022-12-22
申请号：US17943095
申请日：2022-09-12
发明人： Geoff Willshire , Florian Treml , Christoph Börner
摘要： A system and method for chatbot and search engine integration comprising chatbot crawler engine configured to detect all possible paths through a conversational flow between a chatbot and a user, and also comprising a chatbot search integration manager configured to receive a processed conversation flow from the chatbot crawler engine, parse the conversation flow to identify keywords and features, and build an indexable data structure which can be integrated into search engines in order to expose the information and data contained within the chatbot's knowledge base. This integration may allow search engine users to be redirected to a website hosting the chatbot when an indexed data structure comprises information relevant to a search engine query.
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公开(公告)号：US20230328178A1
公开(公告)日：2023-10-12
申请号：US18301055
申请日：2023-04-14
发明人： Geoff Willshire , Florian Treml , Christoph Börner
CPC分类号： H04M3/493 , H04M3/4938 , H04M7/1295 , H04M3/24 , G10L15/22 , G06F11/3684 , G06F11/3692
摘要： A system and method for automated chatbot testing to provide training and quality assurance of conversational artificial intelligence systems, comprising a chatbot testing administrator interface which allows chatbot makers to define what a chatbot is supposed to do, create test scripts to test the performance of the chatbot, and review the results of the chatbot tests, a chatbot testing server which provides and interface between chatbot testing agents and the administrator interface, instantiates chatbot agents and distributes them across available hardware and runs testing programs which activate, configure, and deactivate chatbot testing agents as needed. A plurality of chatbot agents may be running in parallel to provide automated testing based upon test script configuration.
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公开(公告)号：US11722598B2
公开(公告)日：2023-08-08
申请号：US17896024
申请日：2022-08-25
发明人： Geoff Willshire , Florian Treml , Christoph Börner
CPC分类号： H04M3/493 , G06F11/3684 , G06F11/3692 , G10L15/22 , H04M3/24 , H04M3/4938 , H04M7/1295
摘要： A system and method for automated chatbot testing to provide training and quality assurance of conversational artificial intelligence systems, comprising a chatbot testing administrator interface which allows chatbot makers to define what a chatbot is supposed to do, create test scripts to test the performance of the chatbot, and review the results of the chatbot tests, a chatbot testing server which provides and interface between chatbot testing agents and the administrator interface, instantiates chatbot agents and distributes them across available hardware and runs testing programs which activate, configure, and deactivate chatbot testing agents as needed. A plurality of chatbot agents may be running in parallel to provide automated testing based upon test script configuration.
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公开(公告)号：US20240305713A1
公开(公告)日：2024-09-12
申请号：US18666117
申请日：2024-05-16
发明人： Geoff Willshire , Florian Treml , Christoph Börner
CPC分类号： H04M3/493 , G06F11/3684 , G06F11/3692 , G10L15/22 , H04M3/24 , H04M3/4938 , H04M7/1295
摘要： A system and method for automated chatbot testing to provide training and quality assurance of conversational artificial intelligence systems, comprising a chatbot testing administrator interface which allows chatbot makers to define what a chatbot is supposed to do, create test scripts to test the performance of the chatbot, and review the results of the chatbot tests, a chatbot testing server which provides and interface between chatbot testing agents and the administrator interface, instantiates chatbot agents and distributes them across available hardware and runs testing programs which activate, configure, and deactivate chatbot testing agents as needed. A plurality of chatbot agents may be running in parallel to provide automated testing based upon test script configuration.
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公开(公告)号：US11711467B2
公开(公告)日：2023-07-25
申请号：US17943095
申请日：2022-09-12
发明人： Geoff Willshire , Florian Treml , Christoph Börner
CPC分类号： H04M3/493 , G06F16/22 , G10L15/22 , H04M3/24 , H04M3/4938 , H04M7/1295 , G06F16/24
摘要： A system and method for chatbot and search engine integration comprising chatbot crawler engine configured to detect all possible paths through a conversational flow between a chatbot and a user, and also comprising a chatbot search integration manager configured to receive a processed conversation flow from the chatbot crawler engine, parse the conversation flow to identify keywords and features, and build an indexable data structure which can be integrated into search engines in order to expose the information and data contained within the chatbot's knowledge base. This integration may allow search engine users to be redirected to a website hosting the chatbot when an indexed data structure comprises information relevant to a search engine query.
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