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公开(公告)号:US20120259937A1
公开(公告)日:2012-10-11
申请号:US13529118
申请日:2012-06-21
申请人: DALE W. MALIK , W. TODD DANIELL
发明人: DALE W. MALIK , W. TODD DANIELL
IPC分类号: G06F15/16
CPC分类号: H04L51/28 , G06Q10/107 , H04L12/1818 , H04L12/1831 , H04L51/04 , H04L51/066 , H04L51/16 , H04L63/102 , H04L69/08
摘要: Systems and methods for integrating instant messaging (IM) services and email services are described. In one embodiment, email messages and IM chat session transcripts are threaded to each other so that an email thread history may be traced back to an IM chat session transcript and, conversely, an IM thread history may be traced back to an email message.
摘要翻译: 描述了集成即时消息(IM)服务和电子邮件服务的系统和方法。 在一个实施例中,电子邮件消息和IM聊天会话记录被彼此连线,使得电子邮件线索历史可以追溯到IM聊天会话记录,反之,IM线程历史可追溯到电子邮件消息。