摘要:
A directory service, containing unique identifiers (e.g., telephone numbers) and related Internet address(es), accessible through the Internet. An Internet-enabled communication system, such as IP-PBX or voice mail system, accepts a telephone number as a destination address. It then contacts the directory service and requests the Internet address related to that telephone number. The communication system uses the Internet address to set up a delivery path via the Internet to the destination. Thus, all time-dependent charges normally associated with message delivery by the telephone network can be avoided.
摘要:
A directory service, containing unique identifiers (e.g., telephone numbers) and related Internet address(es), accessible through the Internet. An Internet-enabled communication system, such as IP-PBX or voice mail system, accepts a telephone number as a destination address. It then contacts the directory service and requests the Internet address related to that telephone number. The communication system uses the Internet address to set up a delivery path via the Internet to the destination. Thus, all time-dependent charges normally associated with message delivery by the telephone network can be avoided.
摘要:
A wireless phone user registered for push-to-talk (PTT) services desires a push-to-talk session with a party on a network computer accessible via a public data network (like the Internet) that is not registered with any PTT service. The registered user enters a unique identifier, as a destination address for such computer, and a PTT server uses the unique identifier to query a Directory Service available on the public data network to obtain a PTT address for the destination computer. The PTT server then forwards or proxies the PTT request to the destination computer. As a result, the number of push-to-talk destinations available to the wireless phone user is expanded to include any number of push-to-talk enabled computers available on the Internet that are known to the Directory Service.
摘要:
A method and apparatus for assisting delivery of fax documents over a value-added network, such as a store-and-forward network. If an initial delivery attempt is unsuccessful, the network automatically sends an e-mail to the sender of the fax document indicating the status of the fax delivery and reasons for the document's non-delivery. The sender of the fax is prompted to choose from selectable options included in the e-mail which provide instructions to resolve the delivery problem. Upon receipt of an e-mail response, the network automatically decodes the selected options and uses the chosen options to resend the fax document and automatically resolve the delivery problem.
摘要:
A wireless phone user registered for push-to-talk (PTT) services desires a push-to-talk session with a party on a network computer accessible via a public data network (like the Internet) that is not registered with any PTT service. The registered user enters a unique identifier, as a destination address for such computer, and a PTT server uses the unique identifier to query a Directory Service available on the public data network to obtain a PTT address for the destination computer. The PTT server then forwards or proxies the PTT request to the destination computer. As a result, the number of push-to-talk destinations available to the wireless phone user is expanded to include any number of push-to-talk enabled computers available on the Internet that are known to the Directory Service.
摘要:
An automated rule-based system for facilitating delivery of a fax document from a source to a destination over a network where an initial delivery attempt has been unsuccessful. Actions to be taken are based upon a time-variable set of input conditions which may be determined from one or more of the destination, the source, a database of past delivery attempts, and a human analyst. The actions may include one or more of resubmitting the fax document to the network for a next delivery attempt, canceling the document, sending a request to the source or destination for additional delivery information, and identifying the destination as a technical problem. The input conditions may include an identification of non-business days and non-business hours.
摘要:
Embodiments disclosed herein can facilitate delivery of a document from a source to a destination over a network where an initial delivery attempt has been unsuccessful. Actions to be taken are based upon input conditions which may include a time-variable set of input conditions such as identifying non-business days and/or hours at the destination. The document can be a fax, an email, or a voice mail. The actions may include resubmitting the document to the network for a next delivery attempt, cancelling the document, sending a request to the source or destination for additional delivery information, identifying the destination as a technical problem, or a combination thereof.
摘要:
Embodiments disclosed herein can facilitate delivery of a document from a source to a destination over a network where an initial delivery attempt has been unsuccessful. Actions to be taken are based upon input conditions which may include a time-variable set of input conditions such as identifying non-business days and/or hours at the destination. The document can be a fax, an email, or a voice mail. The actions may include resubmitting the document to the network for a next delivery attempt, cancelling the document, sending a request to the source or destination for additional delivery information, identifying the destination as a technical problem, or a combination thereof.
摘要:
An automated rule-based system for facilitating delivery of a fax document from a source to a destination over a network where an initial delivery attempt has been unsuccessful. Actions to be taken are based upon a time-variable set of input conditions which may be determined from one or more of the destination, the source, a database of past delivery attempts, and a human analyst. The actions may include one or more of resubmitting the fax document to the network for a next delivery attempt, cancelling the document, sending a request to the source or destination for additional delivery information, and identifying the destination as a technical problem. The input conditions may include an identification of non-business days and non-business hours.
摘要:
Method and apparatus for obtaining alternate delivery instructions to enable reliable delivery of a fax document. A set of delivery instructions (DI) are maintained for each of a plurality of destinations. When a fax has been successfully sent to a destination, it is determined whether the DI are complete for the destination. If not, a DI fax is prepared requesting an alternate fax number or confirmation that no alternate fax number exists. Then, the DI fax is sent to the destination, and upon receipt of a response to the DI fax from the destination, the DI for the destination are updated.