公开(公告)号：US11283748B2

公开(公告)日：2022-03-22

申请号：US15753338

申请日：2015-08-31

Applicant: ENTIT Software LLC

Inventor： Yariv Snapir ,  Emil Shmul ,  Shiran Gabay ,  Dan Noter

IPC: H04L12/14 ,  H04L51/42 ,  G06Q10/06 ,  H04L51/02 ,  H04L51/00 ,  G06Q10/10 ,  G06Q40/02 ,  G06F3/04842

Abstract: In one implementation, a system for message based information technology service management includes an editor engine to generate a first message that includes a description of a service request, an action engine to add a number of actions to the first message relating to the service request, and a response engine to send a second message to a number of users based on the service request and the number of actions added to the first message.

公开(公告)号：US20180039610A1

公开(公告)日：2018-02-08

申请号：US15556193

申请日：2015-03-20

Applicant: ENTIT Software LLC

Inventor： Haim Litvak ,  Shiran Gabay ,  Yariv Snapir ,  Sergey Steblin

IPC: G06F17/24 ,  G06F17/27

CPC classification number: G06F17/243 ,  G06F3/0482 ,  G06F16/337 ,  G06F17/276

Abstract: Suggestions for filling a digital form may be provided. Input text may be received. The input text may be caused to be output into a first fillable field of the digital form. Suggestions may be determined for filling a second fillable field of the digital form based on the input text and a search of a plurality of data sources. The determined suggestions may be caused to be output into the second fillable field of the digital form.