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公开(公告)号:US20190028457A1
公开(公告)日:2019-01-24
申请号:US15992550
申请日:2018-05-30
Applicant: FANUC CORPORATION
Inventor: Akihiro TERADA , Katsuyuki YAMANAKA , Masaru ODA
Abstract: An application sales management server system capable of designating an application purchaser while making use of a conventional business practice related to B2B is provided. A sales management server system that manages sales of applications operated by an edge server communicably connected to one or more edge devices is communicably connected to a terminal via a communication unit. A control unit includes: a browsing information providing unit that provides application product information in response to a browse request from the terminal; and a mall processing unit that correlates a predetermined user with an application group including one or more pre-selected applications. The browsing information providing unit provides application product information of the application group in response to the browse request only when the user is correlated with the application group including the one or more pre-selected applications.
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公开(公告)号:US20210182979A1
公开(公告)日:2021-06-17
申请号:US17103067
申请日:2020-11-24
Applicant: FANUC CORPORATION
Inventor: Kei MUTOBE , Hiroji NISHI , Akihiro TERADA
IPC: G06Q50/04 , G07C3/14 , G07C3/00 , G06Q10/06 , G05B19/406
Abstract: A monitoring device monitors a status of a process in a production line in separate unit tasks. The production line includes a plurality of processes. The unit tasks form the process. The monitoring device includes an operational condition acquisition section, a determination section, and an output section. The operational condition acquisition section acquires, on a per-unit task basis, operational conditions of a device being used in the tasks. The determination section determines whether or not the acquired operational conditions are appropriate based on preset reference values. The output section outputs, on a per-unit task basis, information as to whether or not the process is being appropriately performed, based on results of the determination.
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公开(公告)号:US20200286139A1
公开(公告)日:2020-09-10
申请号:US16794933
申请日:2020-02-19
Applicant: FANUC CORPORATION
Inventor: Akihiro TERADA , Hiroji NISHI , Kazuki SHINANO
IPC: G06Q30/06 , G06Q10/10 , G06Q30/00 , G06Q50/26 , G06F16/951
Abstract: To provide an overseas-compatible application sales management system 1000 for managing a 3rd app properly developed by a 3rd party. The overseas-compatible application sales management system 1000 manages online store sale of an application to run at an edge server 400 in a third country and comprises a store registration server 300. The store registration server 300 accepts an export control list including a conformity/nonconformity judgement note and a trade control definition judgement result about an application if a developer of the application is a 3rd party. If the application is judged to be available for store sale in the third country, the store registration server 300 registers the application and the export control list including the conformity/nonconformity judgement note and the trade control definition judgement result in correlation with each other.
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公开(公告)号:US20200311740A1
公开(公告)日:2020-10-01
申请号:US16828084
申请日:2020-03-24
Applicant: FANUC CORPORATION
Inventor: Kei MUTOBE , Akihiro TERADA , Takahiro KOUJI
Abstract: An incident management device includes: an issued ticket receiving unit that receives a ticket corresponding to the incident, the ticket being issued by the computer of the end user site with respect to the computer of the call center of the customer; a reply receiving unit that receives a reply to the issued ticket, the reply being sent from the computer of the call center of the customer to the computer of the end user site; an additional ticket receiving unit that receives an additional ticket to which new information related to the same incident as the ticket can be added, the additional ticket being issued by the computer of the end user site; and an information providing unit that provides a retrieval result in response to an inquiry request for the incident sent from the computer.
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公开(公告)号:US20200286142A1
公开(公告)日:2020-09-10
申请号:US16788817
申请日:2020-02-12
Applicant: FANUC CORPORATION
Inventor: Akihiro TERADA , Hiroji NISHI
Abstract: To make customer check promptly and properly in response to a request for purchase of a 3rd app developed by a 3rd party using an application store operated in a foreign country. A management server 100 manages online store sale for making only an application stored in an app DB 250 and registered for online store sale available for purchase. The management server 100 comprises: an ordering processing unit 112 that judges whether the requested application to be purchased from a user is a 3rd app developed by a 3rd party; and a sales approval processing unit 113. If the application requested to be purchased is the 3rd app, the sales approval processing unit 113 notifies the user of a state waiting for approval by the 3rd party, and gains approval of sale of the 3rd app by transmitting a notification to the 3rd party requesting customer check.
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公开(公告)号:US20190026712A1
公开(公告)日:2019-01-24
申请号:US16014575
申请日:2018-06-21
Applicant: FANUC CORPORATION
Inventor: Akihiro TERADA , Katsuyuki YAMANAKA , Masaru ODA
Abstract: A sales management server system is communicably connected to a terminal of an intermediary dealer that relays sales of applications and a terminal of an end user who uses an edge device and an edge server via a communication unit. A control unit includes: an ordering processing unit that notifies of a serial number on the basis of an application purchase request from the terminal of the intermediary dealer; and a distribution processing unit that distributes a license that includes information on the number of edge devices per one license and controls the number of edge devices connected by the application together with an application correlated with the serial number to the edge server upon receiving the serial number from the terminal of the end user.
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公开(公告)号:US20190026807A1
公开(公告)日:2019-01-24
申请号:US15992536
申请日:2018-05-30
Applicant: FANUC CORPORATION
Inventor: Akihiro TERADA , Katsuyuki YAMANAKA , Masaru ODA
Abstract: An application sales management server system that assists B2B online processing related to sales and distribution of applications while making use of a conventional business practice related to B2B is provided. A sales management server system operating in an edge server communicably connected to one or more edge devices is communicably connected to a terminal of an intermediary dealer that relays sales of applications and a terminal of an end user who uses the edge device and the edge server via a communication unit. A control unit includes: an ordering processing unit that notifies the terminal of a serial number corresponding to an application on the basis of an application purchase request from the terminal of the intermediary dealer; and a distribution processing unit that distributes an application corresponding to a serial number to the edge server in response to receiving the serial number transmitted from the terminal of the end user.
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公开(公告)号:US20200005376A1
公开(公告)日:2020-01-02
申请号:US16568686
申请日:2019-09-12
Applicant: FANUC CORPORATION
Inventor: Akihiro TERADA , Katsuyuki YAMANAKA , Masaru ODA
Abstract: An application sales management server system that assists B2B online processing related to sales and distribution of applications while making use of a conventional business practice related to B2B is provided. A sales management server system operating in an edge server communicably connected to one or more edge devices is communicably connected to a terminal of an intermediary dealer that relays sales of applications and a terminal of an end user who uses the edge device and the edge server via a communication unit. A control unit includes: an ordering processing unit that notifies the terminal of a serial number corresponding to an application on the basis of an application purchase request from the terminal of the intermediary dealer; and a distribution processing unit that distributes an application corresponding to a serial number to the edge server in response to receiving the serial number transmitted from the terminal of the end user.
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