Methods and Systems for Ranking Messaging Bots

    公开(公告)号:US20180150524A1

    公开(公告)日:2018-05-31

    申请号:US15362797

    申请日:2016-11-28

    Applicant: Facebook, Inc.

    CPC classification number: H04L51/02 G06F16/9535 G06F21/316

    Abstract: Exemplary embodiments relate to techniques for identifying messaging robots, or bots, to surface in response to a request. For example, in order to facilitate increased interaction between a user and a bot, a list of candidate bots that the user is likely to be interested in may be surfaced to the user in response to a search for a bot or a request that a bot perform a particular task. Identifying the bots may be accomplished by generating a list of candidate bots and filtering the list based on filtering metrics. Then, the remaining bots may be ranked based on ranking metrics, and the top bots in the ranking may be returned. In some embodiments, two sets of ranks may calculated: one for retention rate, and another rank for the number of messages sent and received by the bots.

    Methods and Systems for Prioritizing Entities in Search Results

    公开(公告)号:US20180150525A1

    公开(公告)日:2018-05-31

    申请号:US15364183

    申请日:2016-11-29

    Applicant: Facebook, Inc.

    CPC classification number: G06F16/9537 G06F16/24575 H04L51/32

    Abstract: Exemplary embodiments relate to techniques for providing search results, such as when performing a type-ahead search. If an exact match to the search query is available, the exact match is used. If no exact match exists, search results are prioritized based primarily on responsiveness and pixel data, and secondarily based on metrics including locale/location, fancount, and social signal information. If a user searches for an entity having multiple results, the system will attempt to find a local result that is proximate to the user, but will prioritize a search hit for a more responsive result over other results. This boosts the chance that the user will get a response if they leave a message for the searched entity. Entities may be omitted from search results if they are unable to send or receive messages.

    TECHNIQUES FOR DEVICE CONFIGURATION FOR MESSAGING SUBSCRIPTION USING COMMERCE MESSAGING HISTORY INFORMATION

    公开(公告)号:US20170295121A1

    公开(公告)日:2017-10-12

    申请号:US15350006

    申请日:2016-11-11

    Applicant: Facebook, Inc.

    Abstract: Various embodiments are generally directed to techniques for device configuration using commerce messaging history information. In one embodiment, an apparatus may comprise a messaging component operative to receive a bot subscription command for a user account with a messaging system from a client device, the bot subscription command specifying a messaging bot; a bot framework component operative to determine a messaging bot channel for the messaging bot; subscribe the user account to the messaging bot channel for the messaging bot in response to the bot subscription command; and receive a broadcast message from the messaging bot, the messaging bot specifying a broadcast channel; and a broadcast component operative to add the broadcast message to a message queue for the user account when the messaging bot channel matches the broadcast channel. Other embodiments are described and claimed.

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