公开(公告)号：US20240319981A1

公开(公告)日：2024-09-26

申请号：US18576250

申请日：2021-12-27

Applicant: Hewlett-packard Development Company, L.P.

Inventor： Junghun Kim ,  Giwon Seo ,  Minyoung Son ,  Sangmi Kim ,  Byeongju Hwang

IPC: G06F8/65 ,  G06F8/71 ,  G06F11/07

CPC classification number: G06F8/65 ,  G06F8/71 ,  G06F11/0778

Abstract: An example remote management server includes a processor and a memory. The processor is to receive an error log for a plurality of applications installed in an image forming device or characteristics of the image forming device, update a stability table indicating compatibility between respective versions of the plurality of applications and a platform version associated with each of a plurality of firmware that is installable in the image forming device based on the received error log, and identify a firmware that is to be installed in the image forming device without any incompatibility based on the updated stability table.

公开(公告)号：US11983450B2

公开(公告)日：2024-05-14

申请号：US18009818

申请日：2020-12-07

Applicant: Hewlett-Packard Development Company, L.P.

Inventor： Junghun Kim ,  Min Namgoong ,  Jinkyu Kook ,  Sangmi Kim ,  Byeongju Hwang

IPC: G06F3/12 ,  G06F9/451

CPC classification number: G06F3/123 ,  G06F3/1204 ,  G06F3/1231 ,  G06F9/451 ,  G06F3/1288

Abstract: An example server to process onboarding includes a communication interface unit, a memory to store instructions, and a processor. The processor is to execute instructions stored in the memory to receive information on a user interface screen for onboarding from a client device through the communication interface unit, and transmit information for generating a next user interface screen to be displayed on the client device to the client device through the communication interface unit based on the received information on the current user interface screen and information on a process of the onboarding.