摘要:
An image forming apparatus includes: a communicator that is capable of communicating with a support terminal for operation support about the image forming apparatus; a controller that records video data consisting of data exchanged with the support terminal in a memory and further records voice data consisting of a conversation between a user who operates the image forming apparatus and the support staff, also in the memory, with a connection to the video data; and a player that plays the video and voice data recorded therein, according to an instruction given by the user or another user.
摘要:
An image processing apparatus that can provide an online support service is provided. The image processing apparatus includes a user operation data retaining section for retaining user operation data in which contents of user's operation performed by a user is recorded, an input section having a help key for instructing start of execution of an online support function, and a support data retaining section for retaining information about a support connecting destination to be connected in the online support. When recognizing pressing of the help key, the image processing apparatus refers to the user operation data so as to gain at least a part of the contents of the operation performed until a time point of the pressing, selects the support connecting destination according to the gained user operation contents with reference to the support data retaining section so as to request connection of communication with the selected support connecting destination.
摘要:
On an operation panel, a preview image based on first preview image data generated by a first preview image generator is displayed (first stage), and then, a preview image based on second preview image data generated by a second preview image generator is displayed (second stage). An image reducing unit reduces input image data into an image size appropriate for the preview image to generate third preview image data. When image synthesis processing is set as user setting, an image processing unit changes, in accordance with the user setting, a display aspect of at least a portion of an area on the third preview image data corresponding to an area on the input image data in which another image data (a fixed pattern or the like) is to be synthesized.
摘要:
On an operation panel, a preview image based on first preview image data generated by a first preview image generator is displayed (first stage), and then, a preview image based on second preview image data generated by a second preview image generator is displayed (second stage). An image reducing unit reduces input image data into an image size appropriate for the preview image to generate third preview image data. When image synthesis processing is set as user setting, an image processing unit changes, in accordance with the user setting, a display aspect of at least a portion of an area on the third preview image data corresponding to an area on the input image data in which another image data (a fixed pattern or the like) is to be synthesized.
摘要:
An image forming apparatus is provided with a browsing setting table storage portion for storing a keyword specified by a user, an update presence/absence determination portion for retrieving, from information publicized through a server, publicized information that includes updated or newly added contents and that also includes the keyword stored in the browsing setting table storage portion, and a printing control portion for controlling a printing unit to print the publicized information thus retrieved.
摘要:
An image processing apparatus that can provide an online support service is provided. The image processing apparatus includes a user operation data retaining section for retaining user operation data in which contents of user's operation performed by a user is recorded, an input section having a help key for instructing start of execution of an online support function, and a support data retaining section for retaining information about a support connecting destination to be connected in the online support. When recognizing pressing of the help key, the image processing apparatus refers to the user operation data so as to gain at least a part of the contents of the operation performed until a time point of the pressing, selects the support connecting destination according to the gained user operation contents with reference to the support data retaining section so as to request connection of communication with the selected support connecting destination.
摘要:
An image forming apparatus is provided with a browsing setting table storage portion for storing a keyword specified by a user, an update presence/absence determination portion for retrieving, from information publicized through a server, publicized information that includes updated or newly added contents and that also includes the keyword stored in the browsing setting table storage portion, and a printing control portion for controlling a printing unit to print the publicized information thus retrieved.
摘要:
A display controller displays a page selection menu generated by a page-selection-menu generator for selecting pages having a specific attribute based on contents of setting relating to printing in common. As one example, when both-side print setting is made, as a specific attribute based on the contents of the setting relating to the printing, an odd pages and even pages are displayed in a selectable manner among pages included in a preview image
摘要:
When a user uses an image processing device, the image processing device accesses a private PC of the user connected to a network to request acquisition of environmental information. A printer driver in the private PC collects various settings (including desktop theme, application settings, and device driver settings) from within the private PC. The settings are transmitted to the image processing device. The image processing device, based on the acquired setting information, changes the panel display, application settings, and others. This simplifies setting of the image processing device.
摘要:
To reduce downtime due to maintenance of an image processing apparatus as much as possible.Image processing jobs and maintenance jobs of the image processing apparatus are treated in the same way and registered together in the same table. With reference to a table having recorded therein prohibited functions that need to be prohibited during execution of the maintenance job, control is performed such that an image processing job that does not use the prohibited functions (Step S15: NO) is executed in parallel with the maintenance job even during execution (Step S16).