IMAGE FORMING APPARATUS, SERVER APPARATUS AND RECORDING MEDIUM
    1.
    发明申请
    IMAGE FORMING APPARATUS, SERVER APPARATUS AND RECORDING MEDIUM 审中-公开
    图像形成装置,服务器装置和记录介质

    公开(公告)号:US20100302586A1

    公开(公告)日:2010-12-02

    申请号:US12789598

    申请日:2010-05-28

    IPC分类号: G06F3/12 G06F3/00 G06F15/16

    摘要: An image forming apparatus includes: a communicator that is capable of communicating with a support terminal for operation support about the image forming apparatus; a controller that records video data consisting of data exchanged with the support terminal in a memory and further records voice data consisting of a conversation between a user who operates the image forming apparatus and the support staff, also in the memory, with a connection to the video data; and a player that plays the video and voice data recorded therein, according to an instruction given by the user or another user.

    摘要翻译: 图像形成装置包括:通信器,其能够与用于围绕图像形成装置的操作支持的支撑端子通信; 将由支持终端交换的数据组成的视频数据记录在存储器中的控制器,并且还在存储器中记录由操作图像形成装置的用户和支持人员之间的会话组成的语音数据, 视频数据; 以及根据用户或其他用户给出的指令播放其中记录的视频和语音数据的播放器。

    IMAGE PROCESSING APPARATUS
    2.
    发明申请
    IMAGE PROCESSING APPARATUS 有权
    图像处理设备

    公开(公告)号:US20110170138A1

    公开(公告)日:2011-07-14

    申请号:US13119314

    申请日:2009-09-02

    IPC分类号: G06F3/12

    摘要: An image processing apparatus that can provide an online support service is provided. The image processing apparatus includes a user operation data retaining section for retaining user operation data in which contents of user's operation performed by a user is recorded, an input section having a help key for instructing start of execution of an online support function, and a support data retaining section for retaining information about a support connecting destination to be connected in the online support. When recognizing pressing of the help key, the image processing apparatus refers to the user operation data so as to gain at least a part of the contents of the operation performed until a time point of the pressing, selects the support connecting destination according to the gained user operation contents with reference to the support data retaining section so as to request connection of communication with the selected support connecting destination.

    摘要翻译: 提供了可以提供在线支持服务的图像处理装置。 该图像处理装置包括:用户操作数据保持部分,用于保留记录用户执行的用户操作的内容的用户操作数据;具有指示开始执行在线支持功能的帮助键的输入部分, 数据保留部分,用于保留连接到在线支持中的连接目的地的支持信息。 当识别到按键的帮助键时,图像处理装置参照用户操作数据,以便获得所执行的操作的内容的至少一部分,直到按下时间点,根据获得的内容选择支持连接目的地 参考支持数据保持部分的用户操作内容,以便请求与所选支持连接目的地的通信连接。

    IMAGE PROCESSING APPARATUS WITH PREVIEW DISPLAY FUNCTION, IMAGE PROCESSING METHOD, AND IMAGE PROCESSING PROGRAM
    3.
    发明申请
    IMAGE PROCESSING APPARATUS WITH PREVIEW DISPLAY FUNCTION, IMAGE PROCESSING METHOD, AND IMAGE PROCESSING PROGRAM 有权
    具有预览显示功能,图像处理方法和图像处理程序的图像处理装置

    公开(公告)号:US20090290182A1

    公开(公告)日:2009-11-26

    申请号:US12468328

    申请日:2009-05-19

    IPC分类号: H04N1/60 G06F3/12

    摘要: On an operation panel, a preview image based on first preview image data generated by a first preview image generator is displayed (first stage), and then, a preview image based on second preview image data generated by a second preview image generator is displayed (second stage). An image reducing unit reduces input image data into an image size appropriate for the preview image to generate third preview image data. When image synthesis processing is set as user setting, an image processing unit changes, in accordance with the user setting, a display aspect of at least a portion of an area on the third preview image data corresponding to an area on the input image data in which another image data (a fixed pattern or the like) is to be synthesized.

    摘要翻译: 在操作面板上,显示基于由第一预览图像生成器生成的第一预览图像数据的预览图像(第一阶段),然后显示基于由第二预览图像生成器生成的第二预览图像数据的预览图像( 第二阶段)。 图像缩小单元将输入图像数据减少为适合于预览图像的图像尺寸,以产生第三预览图像数据。 当图像合成处理被设置为用户设置时,图像处理单元根据用户设置改变对应于输入图像数据上的区域的第三预览图像数据上的区域的至少一部分的显示方面 另一图像数据(固定图案等)将被合成。

    Image processing apparatus with preview display function, image processing method, and image processing program
    4.
    发明授权
    Image processing apparatus with preview display function, image processing method, and image processing program 有权
    具有预览显示功能的图像处理装置,图像处理方法和图像处理程序

    公开(公告)号:US08861022B2

    公开(公告)日:2014-10-14

    申请号:US12468328

    申请日:2009-05-19

    摘要: On an operation panel, a preview image based on first preview image data generated by a first preview image generator is displayed (first stage), and then, a preview image based on second preview image data generated by a second preview image generator is displayed (second stage). An image reducing unit reduces input image data into an image size appropriate for the preview image to generate third preview image data. When image synthesis processing is set as user setting, an image processing unit changes, in accordance with the user setting, a display aspect of at least a portion of an area on the third preview image data corresponding to an area on the input image data in which another image data (a fixed pattern or the like) is to be synthesized.

    摘要翻译: 在操作面板上,显示基于由第一预览图像生成器生成的第一预览图像数据的预览图像(第一阶段),然后显示基于由第二预览图像生成器生成的第二预览图像数据的预览图像( 第二阶段)。 图像缩小单元将输入图像数据减少为适合于预览图像的图像尺寸,以生成第三预览图像数据。 当图像合成处理被设置为用户设置时,图像处理单元根据用户设置改变对应于输入图像数据上的区域的第三预览图像数据上的区域的至少一部分的显示方面 另一图像数据(固定图案等)将被合成。

    Image-processing apparatus with online support function
    6.
    发明授权
    Image-processing apparatus with online support function 有权
    具有在线支持功能的图像处理设备

    公开(公告)号:US08223349B2

    公开(公告)日:2012-07-17

    申请号:US13119314

    申请日:2009-09-02

    IPC分类号: G06F3/12

    摘要: An image processing apparatus that can provide an online support service is provided. The image processing apparatus includes a user operation data retaining section for retaining user operation data in which contents of user's operation performed by a user is recorded, an input section having a help key for instructing start of execution of an online support function, and a support data retaining section for retaining information about a support connecting destination to be connected in the online support. When recognizing pressing of the help key, the image processing apparatus refers to the user operation data so as to gain at least a part of the contents of the operation performed until a time point of the pressing, selects the support connecting destination according to the gained user operation contents with reference to the support data retaining section so as to request connection of communication with the selected support connecting destination.

    摘要翻译: 提供了可以提供在线支持服务的图像处理装置。 该图像处理装置包括:用户操作数据保持部分,用于保留记录用户执行的用户操作的内容的用户操作数据;具有指示开始执行在线支持功能的帮助键的输入部分, 数据保留部分,用于保留连接到在线支持中的连接目的地的支持信息。 当识别到按键的帮助键时,图像处理装置参照用户操作数据,以便获得所执行的操作的内容的至少一部分,直到按下时间点,根据获得的内容选择支持连接目的地 参考支持数据保持部分的用户操作内容,以便请求与所选支持连接目的地的通信连接。

    Image processing device which performs setting of device based on information acquired
    9.
    发明授权
    Image processing device which performs setting of device based on information acquired 有权
    基于获取的信息进行设备的图像处理设备

    公开(公告)号:US08934118B2

    公开(公告)日:2015-01-13

    申请号:US12482682

    申请日:2009-06-11

    IPC分类号: G06F15/00 H04N1/00

    摘要: When a user uses an image processing device, the image processing device accesses a private PC of the user connected to a network to request acquisition of environmental information. A printer driver in the private PC collects various settings (including desktop theme, application settings, and device driver settings) from within the private PC. The settings are transmitted to the image processing device. The image processing device, based on the acquired setting information, changes the panel display, application settings, and others. This simplifies setting of the image processing device.

    摘要翻译: 当用户使用图像处理设备时,图像处理设备访问连接到网络的用户的私人PC以请求获取环境信息。 专用PC中的打印机驱动程序从私有PC收集各种设置(包括桌面主题,应用程序设置和设备驱动程序设置)。 这些设置被传送到图像处理设备。 图像处理装置基于所获取的设置信息来改变面板显示,应用设置等。 这简化了图像处理装置的设置。

    Image processing apparatus, maintenance system, and job control method
    10.
    发明授权
    Image processing apparatus, maintenance system, and job control method 有权
    图像处理装置,维护系统和作业控制方法

    公开(公告)号:US08619271B2

    公开(公告)日:2013-12-31

    申请号:US12548870

    申请日:2009-08-27

    IPC分类号: G06F3/12

    摘要: To reduce downtime due to maintenance of an image processing apparatus as much as possible.Image processing jobs and maintenance jobs of the image processing apparatus are treated in the same way and registered together in the same table. With reference to a table having recorded therein prohibited functions that need to be prohibited during execution of the maintenance job, control is performed such that an image processing job that does not use the prohibited functions (Step S15: NO) is executed in parallel with the maintenance job even during execution (Step S16).

    摘要翻译: 尽可能地减少由于图像处理装置的维护造成的停机时间。 图像处理装置的图像处理作业和维护作业以相同的方式处理并且一起登记在同一个表中。 参照在执行维护作业时需要禁止的具有记录禁止功能的表,进行控制,使得不使用禁止功能的图像处理作业(步骤S15:否)与 在执行期间进行维护作业(步骤S16)。