Abstract:
A method includes transmitting a notification to an end-user device, where the notification identifies an event in an industrial process control and automation system. The method also includes obtaining contextual information associated with the event, where the contextual information includes one or more types of additional information associated with the event. The method further includes transmitting the contextual information to the end-user device. In addition, the method could include receiving a request for the contextual information from the end-user device, where the contextual information is transmitted to the end-user device in response to the request. The contextual information could be obtained from multiple devices or systems automatically in response to the request.
Abstract:
A method includes obtaining multiple annotations associated with multiple data items in an industrial process control and automation system. The method also includes, for each of the data items, obtaining a unique identifier for the data item. The method further includes storing, in a database, each of the annotations in association with one or more of the unique identifiers that correspond to one or more of the data items associated with the annotation. Different ones of the data items can be associated with different applications executed in the industrial process control and automation system. The multiple annotations could include user comments associated with one or more notifications identifying at least one event in the industrial process control and automation system. The unique identifiers can identify the one or more notifications, the at least one event, and/or at least one asset parameter associated with the at least one event.
Abstract:
A method includes obtaining information associated with multiple events in an industrial process control and automation system, where the information is obtained from one or more sources of data related to the industrial process control and automation system. The method also includes outputting the information to a notification system configured to generate multiple notifications for mobile end-user devices using the retrieved information. Obtaining the information associated with the multiple events includes using one or more queries to obtain at least part of the information from at least one of the one or more sources. The one or more queries support detection of events from the at least one source that is not configured or able to provide event information to the notification system.
Abstract:
A method includes transmitting a notification to an end-user device, where the notification identifies an event in an industrial process control and automation system. The method also includes obtaining contextual information associated with the event, where the contextual information includes one or more types of additional information associated with the event. The method further includes transmitting the contextual information to the end-user device. In addition, the method could include receiving a request for the contextual information from the end-user device, where the contextual information is transmitted to the end-user device in response to the request. The contextual information could be obtained from multiple devices or systems automatically in response to the request.
Abstract:
A method includes obtaining information associated with multiple events in an industrial process control and automation system, where the information is obtained from one or more sources of data related to the industrial process control and automation system. The method also includes outputting the information to a notification system configured to generate multiple notifications for mobile end-user devices using the retrieved information. Obtaining the information associated with the multiple events includes using one or more queries to obtain at least part of the information from at least one of the one or more sources. The one or more queries support detection of events from the at least one source that is not configured or able to provide event information to the notification system.
Abstract:
A method includes receiving information identifying multiple events in an industrial process control and automation system and routing the events to one or more subscribers, where the one or more subscribers include a notification system. The method also includes translating the events into notifications using the notification system and transmitting each notification for delivery to one or more mobile end-user devices. The method could further include identifying multiple rules, where each rule defines at least one condition and at least one action. Each condition is associated with at least one event, and each action is associated with information related to the at least one event. In addition, the method could include determining whether the at least one condition of each rule is satisfied based on the information identifying the multiple events, where the notifications are generated based on each rule whose at least one condition is satisfied.
Abstract:
A method includes receiving information identifying multiple events in an industrial process control and automation system and routing the events to one or more subscribers, where the one or more subscribers include a notification system. The method also includes translating the events into notifications using the notification system and transmitting each notification for delivery to one or more mobile end-user devices. The method could further include identifying multiple rules, where each rule defines at least one condition and at least one action. Each condition is associated with at least one event, and each action is associated with information related to the at least one event. In addition, the method could include determining whether the at least one condition of each rule is satisfied based on the information identifying the multiple events, where the notifications are generated based on each rule whose at least one condition is satisfied.
Abstract:
A method includes transmitting a notification to a first end-user device, where the notification is associated with an event in an industrial process control and automation system. The method also includes receiving a first read receipt identifying when a user of the first end-user device opened the notification or viewed or read details about the notification at the first end-user device. In addition, the method includes storing the first read receipt or information related to the first read receipt in association with the notification and/or the event. The method could also include transmitting the notification to a second end-user device and transmitting a first indication to the second end-user device, where the first indication indicates that the user of the first end-user device opened the notification or viewed or read the details about the notification.