公开(公告)号：US07305389B2

公开(公告)日：2007-12-04

申请号：US10826161

申请日：2004-04-15

申请人： Hua-Jun Zeng ,  Benyu Zhang ,  Zheng Chen ,  Wei-Ying Ma ,  Hsiao-Wuen Hon ,  Daniel B. Cook ,  Gabor Hirschler ,  Karen Fries ,  Kurt Samuelson

发明人： Hua-Jun Zeng ,  Benyu Zhang ,  Zheng Chen ,  Wei-Ying Ma ,  Hsiao-Wuen Hon ,  Daniel B. Cook ,  Gabor Hirschler ,  Karen Fries ,  Kurt Samuelson

IPC分类号： G06F17/30

CPC分类号： G06F17/30631 ,  G06F17/30722 ,  G06F17/30864 ,  Y10S707/99935 ,  Y10S707/99942

摘要： Systems and methods providing computer-implemented content propagation for enhanced document retrieval are described. In one aspect, reference information directed to one or more documents is identified. The reference information is identified from one or more sources of data that are independent of a data source that includes the one or more documents. Metadata that is proximally located to the reference information is extracted from the one or more sources of data. Relevance between respective features of the metadata to content of associated ones of the one or more documents is calculated. For each document of the one or more documents, associated portions of the metadata is indexed with the relevance of features from the respective portions into original content of the document. The indexing generates one or more enhanced documents.

摘要翻译： 描述了提供用于增强文档检索的计算机实现的内容传播的系统和方法。 在一个方面，指定针对一个或多个文档的参考信息。 参考信息从一个或多个独立于包括一个或多个文档的数据源的数据来源识别。 从一个或多个数据来源提取近端位于参考信息的元数据。 计算元数据的各个特征与一个或多个文档中相关联的内容的相关性。 对于一个或多个文档的每个文档，将元数据的相关部分与来自相应部分的特征与文档的原始内容的相关性进行索引。 索引生成一个或多个增强文档。

公开(公告)号：US07289985B2

公开(公告)日：2007-10-30

申请号：US10826168

申请日：2004-04-15

申请人： Hua-Jun Zeng ,  Benyu Zhang ,  Zheng Chen ,  Wei-Ying Ma ,  Hsiao-Wuen Hon ,  Daniel B. Cook ,  Gabor Hirschler ,  Karen Fries ,  Kurt Samuelson

发明人： Hua-Jun Zeng ,  Benyu Zhang ,  Zheng Chen ,  Wei-Ying Ma ,  Hsiao-Wuen Hon ,  Daniel B. Cook ,  Gabor Hirschler ,  Karen Fries ,  Kurt Samuelson

IPC分类号： G06F17/30 ,  G06F15/16

CPC分类号： G06F17/30864 ,  G06F17/30616 ,  G06F17/30899 ,  Y10S707/917 ,  Y10S707/99932 ,  Y10S707/99933 ,  Y10S707/99935

摘要： Systems and methods for enhanced document retrieval are described. In one aspect, a search query from an end-user is received. Responsive to receiving the search query, search results are retrieved. The search results include an enhanced document and a set of non-enhanced documents. The enhanced document and the non-enhanced documents include term(s) of the search query. The enhanced document is derived from a base document. The base document was modified with metadata mined from one or more different documents. The metadata is associated with one or more respective references to the base document. The one or more different documents are independent of the base document.

摘要翻译： 描述用于增强文档检索的系统和方法。 在一个方面，接收来自最终用户的搜索查询。 响应于接收搜索查询，搜索结果被检索。 搜索结果包括增强文档和一组非增强文档。 增强文档和非增强文档包括搜索查询的术语。 增强的文档是从基础文档派生的。 使用从一个或多个不同文档挖掘的元数据对基本文档进行了修改。 元数据与对基本文档的一个或多个相应的引用相关联。 一个或多个不同的文档独立于基本文档。

公开(公告)号：US20050234952A1

公开(公告)日：2005-10-20

申请号：US10826161

申请日：2004-04-15

申请人： Hua-Jun Zeng ,  Benyu Zhang ,  Zheng Chen ,  Wei-Ying Ma ,  Hsiao-Wuen Hon ,  Daniel Cook ,  Gabor Hirschler ,  Karen Fries ,  Kurt Samuelson

发明人： Hua-Jun Zeng ,  Benyu Zhang ,  Zheng Chen ,  Wei-Ying Ma ,  Hsiao-Wuen Hon ,  Daniel Cook ,  Gabor Hirschler ,  Karen Fries ,  Kurt Samuelson

IPC分类号： G06F19/00 ,  G06F17/30

CPC分类号： G06F17/30631 ,  G06F17/30722 ,  G06F17/30864 ,  Y10S707/99935 ,  Y10S707/99942

摘要： Systems and methods providing computer-implemented content propagation for enhanced document retrieval are described. In one aspect, reference information directed to one or more documents is identified. The reference information is identified from one or more sources of data that are independent of a data source that includes the one or more documents. Metadata that is proximally located to the reference information is extracted from the one or more sources of data. Relevance between respective features of the metadata to content of associated ones of the one or more documents is calculated. For each document of the one or more documents, associated portions of the metadata is indexed with the relevance of features from the respective portions into original content of the document. The indexing generates one or more enhanced documents.

摘要翻译： 描述了提供用于增强文档检索的计算机实现的内容传播的系统和方法。 在一个方面，指定针对一个或多个文档的参考信息。 参考信息从一个或多个独立于包括一个或多个文档的数据源的数据来源识别。 从一个或多个数据来源提取近端位于参考信息的元数据。 计算元数据的各个特征与一个或多个文档中相关联的内容的相关性。 对于一个或多个文档的每个文档，将元数据的关联部分与来自相应部分的特征与文档的原始内容的相关性进行索引。 索引生成一个或多个增强文档。

公开(公告)号：US20050234880A1

公开(公告)日：2005-10-20

申请号：US10826168

申请日：2004-04-15

申请人： Hua-Jun Zeng ,  Benyu Zhang ,  Zheng Chen ,  Wei-Ying Ma ,  Hsiao-Wuen Hon ,  Daniel Cook ,  Gabor Hirschler ,  Karen Fries ,  Kurt Samuelson

发明人： Hua-Jun Zeng ,  Benyu Zhang ,  Zheng Chen ,  Wei-Ying Ma ,  Hsiao-Wuen Hon ,  Daniel Cook ,  Gabor Hirschler ,  Karen Fries ,  Kurt Samuelson

IPC分类号： G06F17/30

CPC分类号： G06F17/30864 ,  G06F17/30616 ,  G06F17/30899 ,  Y10S707/917 ,  Y10S707/99932 ,  Y10S707/99933 ,  Y10S707/99935

摘要： Systems and methods for enhanced document retrieval are described. In one aspect, a search query from an end-user is received. Responsive to receiving the search query, search results are retrieved. The search results include an enhanced document and a set of non-enhanced documents. The enhanced document and the non-enhanced documents include term(s) of the search query. The enhanced document is derived from a base document. The base document was modified with metadata mined from one or more different documents. The metadata is associated with one or more respective references to the base document. The one or more different documents are independent of the base document.

摘要翻译： 描述用于增强文档检索的系统和方法。 在一个方面，接收来自最终用户的搜索查询。 响应于接收搜索查询，搜索结果被检索。 搜索结果包括增强文档和一组非增强文档。 增强文档和非增强文档包括搜索查询的术语。 增强的文档是从基础文档派生的。 使用从一个或多个不同文档挖掘的元数据对基本文档进行了修改。 元数据与对基本文档的一个或多个相应的引用相关联。 一个或多个不同的文档独立于基本文档。

公开(公告)号：US20050234973A1

公开(公告)日：2005-10-20

申请号：US10826160

申请日：2004-04-15

申请人： Hua-Jun Zeng ,  Benyu Zhang ,  Zheng Chen ,  Ji-Rong Wen ,  Hang Li ,  Wei-Ying Ma ,  Gabor Hirschler ,  Kurt Samuelson

发明人： Hua-Jun Zeng ,  Benyu Zhang ,  Zheng Chen ,  Ji-Rong Wen ,  Hang Li ,  Wei-Ying Ma ,  Gabor Hirschler ,  Kurt Samuelson

IPC分类号： G06F19/00 ,  G06F17/30 ,  G06N3/00 ,  G06N5/00 ,  G06N5/02

CPC分类号： G06N5/00 ,  G06N5/02

摘要： Systems and methods for mining service requests for product support are described. In one aspect, unstructured service requests are converted to one or more structured answer objects. Each structured answer object includes hierarchically structured historic problem diagnosis data. In view of a product problem description, a set of the one or more structured answer data objects is identified. Each structured solution data object in the set includes term(s) and/or phrase(s) related to the product problem description. Historic and hierarchically structured problem diagnosis data from the set is provided to an end-user for product problem diagnosis.

摘要翻译： 描述了产品支持挖掘服务请求的系统和方法。 在一个方面，非结构化服务请求被转换成一个或多个结构化答案对象。 每个结构化答案对象包括分层结构的历史问题诊断数据。 鉴于产品问题描述，识别一组一个或多个结构化答案数据对象。 该集合中的每个结构化解决方案数据对象包括与产品问题描述相关的术语和/或短语。 将集合中的历史和分层结构的问题诊断数据提供给最终用户进行产品问题诊断。

公开(公告)号：US07849089B2

公开(公告)日：2010-12-07

申请号：US12616739

申请日：2009-11-11

申请人： Benyu Zhang ,  Gui-Rong Xue ,  Hua-Jun Zeng ,  Wei-Ying Ma ,  Xue-Mei Jiang ,  Zheng Chen

发明人： Benyu Zhang ,  Gui-Rong Xue ,  Hua-Jun Zeng ,  Wei-Ying Ma ,  Xue-Mei Jiang ,  Zheng Chen

IPC分类号： G06F7/00 ,  G10L15/00

CPC分类号： G06F17/30882 ,  G06F17/30867 ,  Y10S707/99935

摘要： A method and system for adapting search results of a query to the information needs of the user submitting the query is provided. A search system analyzes click-through triplets indicating that a user submitted a query and that the user selected a document from the results of the query. To overcome the large size and sparseness of the click-through data, the search system when presented with an input triplet comprising a user, a query, and a document determines a probability that the user will find the input document important by smoothing the click-through triplets. The search system then orders documents of the result based on the probability of their importance to the input user.

摘要翻译： 提供了一种用于将查询的搜索结果适应于提交查询的用户的信息需求的方法和系统。 搜索系统分析点击三胞胎，指示用户提交了查询，并且用户从查询的结果中选择了文档。 为了克服点击数据的大尺寸和稀疏性，当呈现包括用户，查询和文档的输入三元组时，搜索系统确定用户将通过平滑点击数据来重新找到输入文档的概率， 通过三胞胎。 然后，搜索系统基于其对输入用户的重要性的概率来订购结果的文档。

公开(公告)号：US20100057798A1

公开(公告)日：2010-03-04

申请号：US12616739

申请日：2009-11-11

申请人： Benyu Zhang ,  Gui-Rong Xue ,  Hua-Jun Zeng ,  Wei-Ying Ma ,  Xue-Mei Jiang ,  Zheng Chen

发明人： Benyu Zhang ,  Gui-Rong Xue ,  Hua-Jun Zeng ,  Wei-Ying Ma ,  Xue-Mei Jiang ,  Zheng Chen

IPC分类号： G06F17/30

CPC分类号： G06F17/30882 ,  G06F17/30867 ,  Y10S707/99935

摘要： A method and system for adapting search results of a query to the information needs of the user submitting the query is provided. A search system analyzes click-through triplets indicating that a user submitted a query and that the user selected a document from the results of the query. To overcome the large size and sparseness of the click-through data, the search system when presented with an input triplet comprising a user, a query, and a document determines a probability that the user will find the input document important by smoothing the click-through triplets. The search system then orders documents of the result based on the probability of their importance to the input user.

摘要翻译： 提供了一种用于将查询的搜索结果适应于提交查询的用户的信息需求的方法和系统。 搜索系统分析点击三胞胎，指示用户提交了查询，并且用户从查询的结果中选择了文档。 为了克服点击数据的大尺寸和稀疏性，搜索系统当呈现包括用户，查询和文档的输入三元组时，确定用户将通过平滑点击数据来重新找到输入文档的概率， 通过三胞胎。 然后，搜索系统基于其对输入用户的重要性的概率来订购结果的文档。

公开(公告)号：US07594277B2

公开(公告)日：2009-09-22

申请号：US10881867

申请日：2004-06-30

申请人： Benyu Zhang ,  Hua-Jun Zeng ,  Wei-Ying Ma ,  Zheng Chen

发明人： Benyu Zhang ,  Hua-Jun Zeng ,  Wei-Ying Ma ,  Zheng Chen

IPC分类号： G06F11/00 ,  G06F12/14 ,  G06F12/16 ,  G06F7/04 ,  G06F17/30 ,  G06F21/00 ,  G06F7/00 ,  G08B23/00 ,  H04N7/16

CPC分类号： G06F17/30616 ,  G06F17/30628 ,  G06F17/30678 ,  G06F21/6245 ,  H04L51/12 ,  Y10S707/99933

摘要： A method and system for detecting whether an outgoing communication contains confidential information or other target information is provided. The detection system is provided with a collection of documents that contain confidential information, referred to as “confidential documents.” When the detection system is provided with an outgoing communication, it compares the content of the outgoing communication to the content of the confidential documents. If the outgoing communication contains confidential information, then the detection system may prevent the outgoing communication from being sent outside the organization. The detection system detects confidential information based on the similarity between the content of an outgoing communication and the content of confidential documents that are known to contain confidential information.

摘要翻译： 提供一种用于检测输出通信是否包含机密信息或其他目标信息的方法和系统。 检测系统提供了一系列包含机密信息的文件，称为“机密文件”。 当向检测系统提供传出通信时，将传出通信的内容与机密文档的内容进行比较。 如果传出通信包含机密信息，则检测系统可以防止传出通信被发送到组织外部。 检测系统基于传出通信的内容与已知包含机密信息的机密文档的内容之间的相似性来检测机密信息。

公开(公告)号：US07590603B2

公开(公告)日：2009-09-15

申请号：US10957329

申请日：2004-10-01

申请人： Benyu Zhang ,  Zheng Chen ,  Hua-Jun Zeng ,  Wei-Ying Ma

发明人： Benyu Zhang ,  Zheng Chen ,  Hua-Jun Zeng ,  Wei-Ying Ma

IPC分类号： G06F15/18

CPC分类号： G06F17/30707

摘要： A method and system for classifying messages of a discussion thread as questions is provided. A classification system generates a classifier to classify messages of discussion threads as question messages or non-question messages. The system trains the classifier using the feature vectors and input classifications derived from a training set of discussion threads. After the classifier is trained, the classification system uses the classifier to classify messages within a corpus of discussion threads as question or non-question messages. To classify a message, the classification system generates a feature vector for the messages and submits that feature vector to the classifier. The classifier generates a score for the message indicating a likelihood that the message is a question message.

摘要翻译： 提供了一种用于将讨论线程的消息分类为问题的方法和系统。 分类系统生成分类器以将讨论线程的消息分类为问题消息或非问题消息。 系统使用从训练集讨论线程派生的特征向量和输入分类来训练分类器。 在分类器训练之后，分类系统使用分类器将讨论线程的语料库中的消息分类为问题或非问题消息。 为了对消息进行分类，分类系统生成消息的特征向量，并将该特征向量提交给分类器。 分类器生成消息的分数，指示消息是问题消息的可能性。

公开(公告)号：US20050234955A1

公开(公告)日：2005-10-20

申请号：US10921477

申请日：2004-08-16

申请人： Hua-Jun Zeng ,  Xuanhui Wang ,  Zheng Chen ,  Benyu Zhang ,  Wei-Ying Ma

发明人： Hua-Jun Zeng ,  Xuanhui Wang ,  Zheng Chen ,  Benyu Zhang ,  Wei-Ying Ma

IPC分类号： G06F17/30

CPC分类号： G06F17/3071

摘要： Systems and methods for clustering-based text classification are described. In one aspect text is clustered as a function of labeled data to generate cluster(s). The text includes the labeled data and unlabeled data. Expanded labeled data is then generated as a function of the cluster(s). The expanded label data includes the labeled data and at least a portion of unlabeled data. Discriminative classifier(s) are then trained based on the expanded labeled data and remaining ones of the unlabeled data.

摘要翻译： 描述了基于聚类的文本分类的系统和方法。 在一个方面，文本被聚类为标记数据的函数以生成集群。 该文本包括标记数据和未标记数据。 然后根据集群生成扩展标签数据。 扩展的标签数据包括标记的数据和至少一部分未标记的数据。 然后基于扩展的标记数据和剩余的未标记数据来训练鉴别分类器。