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    SYSTEMS AND METHODS FOR MONITORING AND CONTROLLING BUSINESS LEVEL SERVICE LEVEL AGREEMENTS
    1.
    发明申请
    SYSTEMS AND METHODS FOR MONITORING AND CONTROLLING BUSINESS LEVEL SERVICE LEVEL AGREEMENTS 失效
    监控和控制业务水平服务水平协议的系统和方法

    公开(公告)号：US20080097807A1

    公开(公告)日：2008-04-24

    申请号：US11956784

    申请日：2007-12-14

    申请人： Hung Chang ,  Jun-Jang Jeng ,  Santhosh Kumaran ,  Haifei Li ,  Liang-Jie Zhang

    发明人： Hung Chang ,  Jun-Jang Jeng ,  Santhosh Kumaran ,  Haifei Li ,  Liang-Jie Zhang

    IPC分类号： G06F17/30

    CPC分类号： G06Q10/10 ,  G06Q10/063 ,  G06Q10/0639 ,  G06Q10/06393

    摘要： Systems and methods for monitoring and controlling business level SLAs (Service level Agreements), and more particularly, systems and method for monitoring and controlling business level SLAs using probe points, KPIs (Key Performance Indicators) and business commitments. An XML (extensible Markup Language)-based specification referred to as BPCL (Business Process Commitment Language) is used to describe business commitments. BPCL specifications are used by a business process management (BPM) system to configure, monitor, and control business processes based on business commitments. Business Commitments and BPCL provide a path toward model-based management for dynamic e-business solutions.

    摘要翻译： 监控和控制业务级SLA（服务级别协议）的系统和方法，更具体地说，使用探测点，关键绩效指标（关键绩效指标）和业务承诺来监控和控制业务级SLA的系统和方法。 被称为BPCL（业务流程承诺语言）的XML（可扩展标记语言）的规范用于描述业务承诺。 BPCL规范由业务流程管理（BPM）系统用于根据业务承诺配置，监控和控制业务流程。 业务承诺和BPCL为动态电子商务解决方案提供了基于模型管理的途径。

    Systems and methods for monitoring and controlling business level service level agreements
    2.
    发明申请
    Systems and methods for monitoring and controlling business level service level agreements 有权
    监控和控制业务级服务级别协议的系统和方法

    公开(公告)号：US20050010456A1

    公开(公告)日：2005-01-13

    申请号：US10617965

    申请日：2003-07-11

    申请人： Hung-Yang Chang ,  Jun-Jang Jeng ,  Santhosh Kumaran ,  Haifei Li ,  Liang-Jie Zhang

    发明人： Hung-Yang Chang ,  Jun-Jang Jeng ,  Santhosh Kumaran ,  Haifei Li ,  Liang-Jie Zhang

    IPC分类号： G06Q10/00 ,  G06F17/60

    CPC分类号： G06Q10/10 ,  G06Q10/063 ,  G06Q10/0639 ,  G06Q10/06393

    摘要： Systems and methods for monitoring and controlling business level SLAs (Service level Agreements), and more particularly, systems and method for monitoring and controlling business level SLAs using probe points, KPIs (Key Performance Indicators) and business commitments. An XML (extensible Markup Language)-based specification referred to as BPCL (Business Process Commitment Language) is used to describe business commitments. BPCL specifications are used by a business process management (BPM) system to configure, monitor, and control business processes based on business commitments. Business Commitments and BPCL provide a path toward model-based management for dynamic e-business solutions.

    摘要翻译： 监控和控制业务级SLA（服务级别协议）的系统和方法，更具体地说，使用探测点，关键绩效指标（关键绩效指标）和业务承诺来监控和控制业务级SLA的系统和方法。 被称为BPCL（业务流程承诺语言）的XML（可扩展标记语言）的规范用于描述业务承诺。 BPCL规范由业务流程管理（BPM）系统用于根据业务承诺配置，监控和控制业务流程。 业务承诺和BPCL为动态电子商务解决方案提供了基于模型管理的途径。

    Systems and methods for monitoring and controlling business level service level agreements
    3.
    发明授权
    Systems and methods for monitoring and controlling business level service level agreements 失效
    监控和控制业务级服务级别协议的系统和方法

    公开(公告)号：US07739136B2

    公开(公告)日：2010-06-15

    申请号：US11956784

    申请日：2007-12-14

    申请人： Hung-Yang Chang ,  Jun-Jang Jeng ,  Santhosh Kumaran ,  Haifei Li ,  Liang-Jie Zhang

    发明人： Hung-Yang Chang ,  Jun-Jang Jeng ,  Santhosh Kumaran ,  Haifei Li ,  Liang-Jie Zhang

    IPC分类号： G06F17/50

    CPC分类号： G06Q10/10 ,  G06Q10/063 ,  G06Q10/0639 ,  G06Q10/06393

    摘要： Systems and methods for monitoring and controlling business level SLAs (Service level Agreements), and more particularly, systems and method for monitoring and controlling business level SLAs using probe points, KPIs (Key Performance Indicators) and business commitments. An XML (extensible Markup Language)-based specification referred to as BPCL (Business Process Commitment Language) is used to describe business commitments. BPCL specifications are used by a business process management (BPM) system to configure, monitor, and control business processes based on business commitments. Business Commitments and BPCL provide a path toward model-based management for dynamic e-business solutions.

    摘要翻译： 监控和控制业务级SLA（服务级别协议）的系统和方法，更具体地说，使用探测点，关键绩效指标（关键绩效指标）和业务承诺来监控和控制业务级SLA的系统和方法。 被称为BPCL（业务流程承诺语言）的XML（可扩展标记语言）的规范用于描述业务承诺。 BPCL规范由业务流程管理（BPM）系统用于根据业务承诺配置，监控和控制业务流程。 业务承诺和BPCL为动态电子商务解决方案提供了基于模型管理的途径。

    Systems and methods for monitoring and controlling business level service level agreements
    4.
    发明授权
    Systems and methods for monitoring and controlling business level service level agreements 有权
    监控和控制业务级服务级别协议的系统和方法

    公开(公告)号：US07313533B2

    公开(公告)日：2007-12-25

    申请号：US10617965

    申请日：2003-07-11

    申请人： Hung-Yang Chang ,  Jun-Jang Jeng ,  Santhosh Kumaran ,  Haifei Li ,  Liang-Jie Zhang

    发明人： Hung-Yang Chang ,  Jun-Jang Jeng ,  Santhosh Kumaran ,  Haifei Li ,  Liang-Jie Zhang

    IPC分类号： G06F9/44

    CPC分类号： G06Q10/10 ,  G06Q10/063 ,  G06Q10/0639 ,  G06Q10/06393

    摘要： Systems and methods for monitoring and controlling business level SLAs (Service level Agreements), and more particularly, systems and method for monitoring and controlling business level SLAs using probe points, KPIs (Key Performance Indicators) and business commitments. An XML (extensible Markup Language)-based specification referred to as BPCL (Business Process Commitment Language) is used to describe business commitments. BPCL specifications are used by a business process management (BPM) system to configure, monitor, and control business processes based on business commitments. Business Commitments and BPCL provide a path toward model-based management for dynamic e-business solutions.

    摘要翻译： 监控和控制业务级SLA（服务级别协议）的系统和方法，更具体地说，使用探测点，关键绩效指标（关键绩效指标）和业务承诺来监控和控制业务级SLA的系统和方法。 被称为BPCL（业务流程承诺语言）的XML（可扩展标记语言）的规范用于描述业务承诺。 BPCL规范由业务流程管理（BPM）系统用于根据业务承诺配置，监控和控制业务流程。 业务承诺和BPCL为动态电子商务解决方案提供了基于模型管理的途径。

    Apparatus and method for policy-driven business process exception handling
    7.
    发明授权
    Apparatus and method for policy-driven business process exception handling 有权

    公开(公告)号：US11205150B2

    公开(公告)日：2021-12-21

    申请号：US12061089

    申请日：2008-04-02

    申请人： Jun-Jang Jeng ,  Hui Lei ,  Liangzhao Zeng ,  Hung-yang Chang ,  Santhosh Kumaran ,  Jen-Yao Chung

    发明人： Jun-Jang Jeng ,  Hui Lei ,  Liangzhao Zeng ,  Hung-yang Chang ,  Santhosh Kumaran ,  Jen-Yao Chung

    IPC分类号： G06Q10/06 ,  G06Q10/10

    摘要： A model-driven and QoS-aware infrastructure facilitates the scalable composition of Web services in highly dynamic environments. An exception management framework supports two modes of exception management for business processes, providing a novel policy-driven approach to exception management implemented in the system infrastructure. Exception management is implemented in the system infrastructure, with exception handling policies supplied by individual business processes. Using the exception management framework, developers define exception policies in a declarative manner. Before a business process is executed, the service composition middleware integrates the exception policies with normal business logic to generate a complete process schema. This policy driven-approach can significantly reduce the development time of business processes through its separation of the development of the business logic and the exception handling policies.

    SYSTEM AND MECHANISM TO CREATE AUTONOMIC BUSINESS SOLUTIONS
    9.
    发明申请
    SYSTEM AND MECHANISM TO CREATE AUTONOMIC BUSINESS SOLUTIONS 审中-公开
    创造自动化业务解决方案的制度与机制

    公开(公告)号：US20080215397A1

    公开(公告)日：2008-09-04

    申请号：US12051396

    申请日：2008-03-19

    申请人： Kamal Bhattacharya ,  Ying Huang ,  Jun-Jang Jeng ,  Shubir Kapoor ,  Santhosh Kumaran ,  Yingjie Li ,  Anil Nigam ,  Frederick Y. Wu ,  Liangzhao Zeng

    发明人： Kamal Bhattacharya ,  Ying Huang ,  Jun-Jang Jeng ,  Shubir Kapoor ,  Santhosh Kumaran ,  Yingjie Li ,  Anil Nigam ,  Frederick Y. Wu ,  Liangzhao Zeng

    IPC分类号： G06Q10/00 ,  G06F17/00

    CPC分类号： G06Q10/06 ,  G06Q10/06375

    摘要： Automomic business processes management solutions have capabilities to adapt themselves to changes in the business environment. These autonomic business solutions are built by wiring together autonomic solution components called BPbots (Business Process robots). BPbots are granular solution components representing an aspect of a business process. In general, BPbots consist of two parts, an execution module and a managerial module. The execution module represents the standard, non-autonomic solution component, such as a standard process flow model describing the long-running flow or business adapter describing the communication of the solution with service providers (such as applications). The managerial module is responsible for the autonomic behavior of the BPbot. The managerial component has the ability to monitor the execution module, analyze the performance, plan new, more appropriate execution patterns and change the behavior of the execution module according to the new plan.

    摘要翻译： 自动化业务流程管理解决方案具有适应业务环境变化的能力。 这些自主业务解决方案是通过将称为BPbots（业务流程机器人）的自主解决方案组件连接在一起构建的。 BPbots是代表业务流程方面的细粒度的解决方案组件。 一般来说，BPbots由两部分组成，一个执行模块和一个管理模块。 执行模块表示标准的非自主性解决方案组件，例如描述长时间运行的流程或描述与服务提供商（例如应用程序）的解决方案通信的业务适配器的标准流程模型。 管理模块负责BPbot的自主行为。 管理组件能够监视执行模块，分析性能，计划新的更合适的执行模式，并根据新计划改变执行模块的行为。

    Apparatus and method for policy-driven business process exception handling
    10.
    发明申请
    Apparatus and method for policy-driven business process exception handling 审中-公开
    用于策略驱动的业务流程异常处理的设备和方法

    公开(公告)号：US20050267765A1

    公开(公告)日：2005-12-01

    申请号：US10853503

    申请日：2004-05-26

    申请人： Jun-Jang Jeng ,  Hui Lei ,  Liangzhao Zeng ,  Hung-yang Chang ,  Santhosh Kumaran ,  Jen-Yao Chung

    发明人： Jun-Jang Jeng ,  Hui Lei ,  Liangzhao Zeng ,  Hung-yang Chang ,  Santhosh Kumaran ,  Jen-Yao Chung

    IPC分类号： G06Q10/00 ,  G06F17/60

    CPC分类号： G06Q10/10 ,  G06Q10/06395

    摘要： A model-driven and QoS-aware infrastructure facilitates the scalable composition of Web services in highly dynamic environments. An exception management framework supports two modes of exception management for business processes, providing a novel policy-driven approach to exception management implemented in the system infrastructure. Exception management is implemented in the system infrastructure, with exception handling policies supplied by individual business processes. Using the exception management framework, developers define exception policies in a declarative manner. Before a business process is executed, the service composition middleware integrates the exception policies with normal business logic to generate a complete process schema. This policy driven-approach can significantly reduce the development time of business processes through its separation of the development of the business logic and the exception handling policies.

    摘要翻译： 模型驱动和QoS感知的基础设施有助于高度动态环境中Web服务的可扩展组合。 异常管理框架支持业务流程的两种异常管理模式，为系统基础架构中实现的异常管理提供了一种新颖的策略驱动方法。 在系统基础架构中实施异常管理，并由个别业务流程提供异常处理策略。 使用异常管理框架，开发人员以声明方式定义异常策略。 在执行业务流程之前，服务组合中间件将异常策略与正常业务逻辑集成，以生成完整的流程模式。 这种政策驱动的方法可以通过分离业务逻辑和异常处理政策的开发，大大减少业务流程的开发时间。