INDEX INFORMATION MANAGEMENT DEVICE AND METHOD ACCORDING TO CHARGING PERIOD IN SERVICE LEVEL AGREEMENT SYSTEM
    4.
    发明申请
    INDEX INFORMATION MANAGEMENT DEVICE AND METHOD ACCORDING TO CHARGING PERIOD IN SERVICE LEVEL AGREEMENT SYSTEM 审中-公开
    索引信息管理设备和方法根据服务水平协议系统中的收费期限

    公开(公告)号:US20110145110A1

    公开(公告)日:2011-06-16

    申请号:US12965276

    申请日:2010-12-10

    IPC分类号: G06Q10/00 G06Q30/00

    CPC分类号: G06Q30/02 G06Q10/06 G06Q40/12

    摘要: An index management device of a service level agreement system includes: an external link processor for receiving a customized service request for requesting a different service per subscriber received by a subscriber subscription management system; a quality manager for extracting needed information from output information from the external link processor; an index management interface for checking a characteristic of the output information from the quality manager and an information management method; a table storage unit for storing index information of the service level agreement system; and an index manager for managing the index information stored in the table storage unit according to the customized service request and a request from the index management interface.

    摘要翻译: 服务级别协议系统的索引管理装置包括:外部链接处理器,用于接收用户订阅管理系统接收到的每个用户请求不同服务的定制服务请求; 用于从外部链接处理器的输出信息中提取所需信息的质量管理器; 用于检查来自质量管理器的输出信息的特性的索引管理界面和信息管理方法; 表存储单元,用于存储服务级别协议系统的索引信息; 以及索引管理器,用于根据定制的服务请求和来自索引管理界面的请求来管理存储在表存储单元中的索引信息。

    SYSTEM AND METHOD FOR MANAGING CUSTOMIZED SERVICE LEVEL AGREEMENT MONITORING
    5.
    发明申请
    SYSTEM AND METHOD FOR MANAGING CUSTOMIZED SERVICE LEVEL AGREEMENT MONITORING 有权
    用于管理自定义服务级别协议监控的系统和方法

    公开(公告)号:US20110138040A1

    公开(公告)日:2011-06-09

    申请号:US12912170

    申请日:2010-10-26

    IPC分类号: G06F15/173

    CPC分类号: H04L41/5067 H04L41/5009

    摘要: A system for managing customized SLA monitoring for providing a customized SLA monitoring service is linked with an external system to receive an external index order for a customer line subscribed in the service. The system reflects demands of the customer included in the external index order on SLA management data to update the SLA management data. Further, the system uses the updated SLA management data to determine whether to monitor with the external system and the customer line according to the result of the determination.

    摘要翻译: 用于管理用于提供定制SLA监视服务的定制SLA监视的系统与外部系统相关联,以接收服务中订阅的客户线路的外部索引顺序。 系统反映客户对SLA管理数据的外部索引顺序的要求,以更新SLA管理数据。 此外,系统使用更新的SLA管理数据来确定是否根据确定的结果与外部系统和客户线路进行监控。