AUTOMATICALLY INTEGRATING USER TRANSLATION FEEDBACK

    公开(公告)号:US20230196034A1

    公开(公告)日:2023-06-22

    申请号:US17557737

    申请日:2021-12-21

    摘要: A method includes: receiving, by a computing device, user input indicating an incorrect translation of a word appearing in an interface of an application; identifying, by the computing device, other instances of the word in other interfaces of the application, wherein the identifying is performed using a glossary relationship set that is based on association analysis, wherein the other instances of the word constitute less than all instances of the word appearing in all interfaces of the application; and generating, by the computing device, a new version of the application having a revised translation of the word in the interface and the other instances of the word in the other interfaces.

    END USER EXPERIENCE VIA DISTRIBUTED OPTION TREE GENERATION

    公开(公告)号:US20180255178A1

    公开(公告)日:2018-09-06

    申请号:US15446020

    申请日:2017-03-01

    IPC分类号: H04M3/493

    CPC分类号: H04M3/493 H04M2203/355

    摘要: A method, computer program product, and system is disclosed for generating an Interactive Voice Response (IVR) system tree. A plurality of IVR system options from the IVR system are received. A first set of selections of the IVR system options are received from the user. A second set of selections of the IVR system are received, comprising at least a second set of subtrees. In response to identifying a plurality of subtrees of the second set of subtrees that are associated with the root node, the identified plurality of subtrees are mapped to the option tree. An IVR combination tree is generated. A visualization IVR combination tree is generated for display, in response to receiving a second user request for access to the IVR system. A target service associated with a user input selection of at least one end node of the visualized IVR combination tree is accessed.

    End user experience via distributed option tree generation

    公开(公告)号:US10257352B2

    公开(公告)日:2019-04-09

    申请号:US15446020

    申请日:2017-03-01

    IPC分类号: H04M11/00 H04M3/493 H04M1/64

    摘要: A method, computer program product, and system is disclosed for generating an Interactive Voice Response (IVR) system tree. A plurality of IVR system options from the IVR system are received. A first set of selections of the IVR system options are received from the user. A second set of selections of the IVR system are received, comprising at least a second set of subtrees. In response to identifying a plurality of subtrees of the second set of subtrees that are associated with the root node, the identified plurality of subtrees are mapped to the option tree. An IVR combination tree is generated. A visualization IVR combination tree is generated for display, in response to receiving a second user request for access to the IVR system. A target service associated with a user input selection of at least one end node of the visualized IVR combination tree is accessed.

    END USER EXPERIENCE VIA DISTRIBUTED OPTION TREE GENERATION

    公开(公告)号:US20180255179A1

    公开(公告)日:2018-09-06

    申请号:US15723247

    申请日:2017-10-03

    IPC分类号: H04M3/493

    CPC分类号: H04M3/493 H04M2203/355

    摘要: A method, computer program product, and system is disclosed for generating an Interactive Voice Response (IVR) system tree. A plurality of IVR system options from the IVR system are received. A first set of selections of the IVR system options are received from the user. A second set of selections of the IVR system are received, comprising at least a second set of subtrees. In response to identifying a plurality of subtrees of the second set of subtrees that are associated with the root node, the identified plurality of subtrees are mapped to the option tree. An IVR combination tree is generated. A visualization IVR combination tree is generated for display, in response to receiving a second user request for access to the IVR system. A target service associated with a user input selection of at least one end node of the visualized IVR combination tree is accessed.