公开(公告)号：US20100169169A1

公开(公告)日：2010-07-01

申请号：US12347129

申请日：2008-12-31

申请人： Jonathan H. Connell, II ,  Myron D. Flickner ,  Norman Haas ,  Arun Hampapur ,  Sharathchandra U. Pankanti ,  Andrew W. Senior ,  Chiao-Fe Shu

发明人： Jonathan H. Connell, II ,  Myron D. Flickner ,  Norman Haas ,  Arun Hampapur ,  Sharathchandra U. Pankanti ,  Andrew W. Senior ,  Chiao-Fe Shu

IPC分类号： G06Q10/00 ,  G06F15/18 ,  G06N5/02

CPC分类号： G06Q30/06 ,  G06N20/00 ,  G06Q10/06393 ,  G06Q40/12 ,  G07G1/0036 ,  G07G3/00 ,  G09B19/18

摘要： An approach that allows for facilitating checkout related fraud investigation is presented. In one embodiment, there is described a generating tool configured to generate a set of benchmark parameters based on results of a cumulative learning process; a normalizing tool configured to normalize said set of benchmark parameters; an establishing tool configured to establish a confidence time interval required for identifying normal variations; a recording tool configured to record a particular checker's transactions during said confidence time interval, and an identifying tool configured to identify transactions, recorded during said confidence time interval, that fail meeting said set of benchmark parameters.

摘要翻译： 介绍了一种允许便于结帐相关欺诈调查的方法。 在一个实施例中，描述了一种生成工具，其被配置为基于累积学习过程的结果生成一组基准参数; 归一化工具，其被配置为对所述一组基准参数进行归一化; 建立工具，被配置为建立识别正常变化所需的置信时间间隔; 记录工具，被配置为在所述置信时间间隔期间记录特定的检查者的事务;以及识别工具，其被配置为识别在所述置信时间间隔期间记录的失败的所述事务，所述失败满足所述一组基准参数。

公开(公告)号：US20090236419A1

公开(公告)日：2009-09-24

申请号：US12052051

申请日：2008-03-20

申请人： Jonathan H. Connell II ,  Myron D. Flickner ,  Norman Haas ,  Arun Hampapur ,  Charles A. Otto ,  Sharathchandra U. Pankanti

发明人： Jonathan H. Connell II ,  Myron D. Flickner ,  Norman Haas ,  Arun Hampapur ,  Charles A. Otto ,  Sharathchandra U. Pankanti

IPC分类号： G06K15/00

CPC分类号： G07G1/0054

摘要： The present invention provides a solution for controlling checkout throughput. Specifically, under the present invention a set of attributes of an item will be obtained. An analysis of the set of attributes will then be performed to determine whether an inconsistency exists based on a tolerance threshold. Such analysis can include, for example, comparing the weight of the item to its expected weight. This can help determine if a mistake has been made or fraud has been committed. Whether an inconsistency is observed is based on a tolerance threshold. For example, a certain deviation (i.e., the tolerance threshold) from an expected value could be allowed to could be allowed to reduce errors during the checkout process and thereby increase checkout throughput. As such, the present invention allows the tolerance threshold to be tuned based on a desired checkout throughput.

摘要翻译： 本发明提供了一种用于控制检验吞吐量的解决方案。 具体地说，在本发明中，将获得一组物品的属性。 然后将执行对该组属性的分析，以基于公差阈值确定是否存在不一致。 这种分析可以包括例如将物品的重量与其预期重量进行比较。 这可以帮助确定是否发生了错误或已经犯了欺诈。 观察到不一致是基于公差阈值。 例如，可以允许从期望值的一定偏差（即，容限阈值）被允许在结算过程期间减少错误，从而增加结帐吞吐量。 因此，本发明允许基于期望的结算吞吐量来调整公差阈值。

公开(公告)号：US07889068B2

公开(公告)日：2011-02-15

申请号：US12052046

申请日：2008-03-20

申请人： Jonathan H. Connell, II ,  Myron D. Flickner ,  Norman Haas ,  Arun Hampapur ,  Sharathchandra U. Pankanti

发明人： Jonathan H. Connell, II ,  Myron D. Flickner ,  Norman Haas ,  Arun Hampapur ,  Sharathchandra U. Pankanti

IPC分类号： G08B19/00 ,  G08B29/00 ,  G01N31/00 ,  G06K15/00

CPC分类号： G08B13/00 ,  G06Q20/203 ,  G06Q20/209 ,  G08B13/246

摘要： Under the present invention, a single, overall alarm for an entire set of shopping items will be used for any and all discrepancies. The metric used for creating an alarm for the overall set of shopping items can be based on any one of the following candidate policies: if at least one item generated an alarm; if some fixed number of items generated an alarm; if some threshold discrepancy metric got exceed; if basket size is larger than certain threshold cash value and the alarm exceeded certain threshold alarm rate; a randomly generated alarm (e.g., random audit); the customer's identity and track record (e.g., loyalty card); and/or any combination of the above. Regardless, if an overall alarm is generated one or more of the following actions can be taken: no action send the customer to customer service; appropriately record customer track record (e.g., loyalty card) when customer identity is available; audit the customer at the “shop exit; and/or any combination of thereof.

摘要翻译： 在本发明中，对于整个购物项目的单个整体报警将用于任何和所有差异。 用于为整个购物项目创建警报的度量可以基于以下任一候选策略：如果至少一个项目产生了警报; 如果有固定数量的物品产生报警; 如果一些阈值差异度量超过了; 如果篮子尺寸大于某个门槛现金值，并且报警超过一定阈值报警率; 随机生成的警报（例如，随机审计）; 客户的身份和记录（例如会员卡）; 和/或上述的任何组合。 无论如何，如果发生整体报警，可采取以下一项或多项措施：无需向客户提供任何行动; 当客户身份可用时，适当地记录客户记录（例如会员卡）; 在“店铺出口处审核客户; 和/或其任何组合。

公开(公告)号：US08061603B2

公开(公告)日：2011-11-22

申请号：US12052051

申请日：2008-03-20

申请人： Jonathan H. Connell, II ,  Myron D. Flickner ,  Norman Haas ,  Arun Hampapur ,  Charles A. Otto ,  Sharathchandra U. Pankanti

发明人： Jonathan H. Connell, II ,  Myron D. Flickner ,  Norman Haas ,  Arun Hampapur ,  Charles A. Otto ,  Sharathchandra U. Pankanti

IPC分类号： G06K15/00

CPC分类号： G07G1/0054

摘要： The present invention provides a solution for controlling checkout throughput. Specifically, under the present invention a set of attributes of an item will be obtained. An analysis of the set of attributes will then be performed to determine whether an inconsistency exists based on a tolerance threshold. Such analysis can include, for example, comparing the weight of the item to its expected weight. This can help determine if a mistake has been made or fraud has been committed. Whether an inconsistency is observed is based on a tolerance threshold. For example, a certain deviation (i.e., the tolerance threshold) from an expected value could be allowed to could be allowed to reduce errors during the checkout process and thereby increase checkout throughput. As such, the present invention allows the tolerance threshold to be tuned based on a desired checkout throughput.

摘要翻译： 本发明提供了一种用于控制检验吞吐量的解决方案。 具体地说，在本发明中，将获得一组物品的属性。 然后将执行对该组属性的分析，以基于公差阈值确定是否存在不一致。 这种分析可以包括例如将物品的重量与其预期重量进行比较。 这可以帮助确定是否发生了错误或已经犯了欺诈。 观察到不一致是基于公差阈值。 例如，可以允许从期望值的一定偏差（即，容限阈值）被允许在结算过程期间减少错误，从而增加结帐吞吐量。 因此，本发明允许基于期望的结算吞吐量来调整公差阈值。

公开(公告)号：US20090272801A1

公开(公告)日：2009-11-05

申请号：US12112318

申请日：2008-04-30

申请人： Jonathan H. Connell, II ,  Myron D. Flickner ,  Norman Haas ,  Arun Hampapur ,  Sharathchandra U. Pankanti ,  Unsang Park

发明人： Jonathan H. Connell, II ,  Myron D. Flickner ,  Norman Haas ,  Arun Hampapur ,  Sharathchandra U. Pankanti ,  Unsang Park

IPC分类号： G06K7/00

CPC分类号： G06K17/0022 ,  G06K7/10792 ,  G06Q10/087

摘要： Aspects of the present invention provide an approach for deterring checkout fraud comprising a camera (e.g., still, video, etc.) that is located near (overhead) a scanner used to scan a barcode of an item being purchased. Specifically, the barcode of the item is scanned and an image of the item is recorded. It is then determined whether the identity of the item as determined based on the barcode is consistent with its appearance as determined from the image. If not, a discrepancy is registered. It is then determined whether the discrepancy is due to fraud (e.g., theft) or device error. In the case of the latter, the system can be updated to prevent a repeat of the error. In either event, the scan, the image and a shopping event corresponding to the scan and image can be logged for future analysis and/or learning.

摘要翻译： 本发明的方面提供了一种用于阻止结帐欺诈的方法，其包括位于扫描器附近（开销）用于扫描待购买物品的条形码的相机（例如静止图像，视频等）。 具体地，扫描项目的条形码并记录该项目的图像。 然后，确定基于条形码确定的物品的身份是否与从图像确定的外观一致。 如果不是，则注册差异。 然后确定差异是否是由于欺诈（例如盗窃）或设备错误引起的。 在后者的情况下，可以更新系统以防止重复错误。 在任一情况下，可以记录与扫描和图像相对应的扫描，图像和购物事件，以便将来进行分析和/或学习。

公开(公告)号：US20090216632A1

公开(公告)日：2009-08-27

申请号：US12037270

申请日：2008-02-26

申请人： Jonathan H. Connell, II ,  Myron D. Flickner ,  Norman Haas ,  Arun Hampapur ,  Sharathchandra U. Pankanti

发明人： Jonathan H. Connell, II ,  Myron D. Flickner ,  Norman Haas ,  Arun Hampapur ,  Sharathchandra U. Pankanti

IPC分类号： G06Q30/00

CPC分类号： G06Q30/02 ,  G06Q30/0242

摘要： The present invention provides an approach for rewarding customers for use of self-checkout stations and, optionally, for being self-sufficient in such use by not requiring retailer (employee) assistance. Specifically, the under the present invention, a set of service choices made by a customer during purchasing transactions are tracked. Such service choices include whether the customer elected to use self-checkout stations. In addition, a frequency of assistance needed by the customer during the purchasing transactions will be tracked. Such tracking can be accomplished using any known technology including the use of the customer loyalty cards that are assigned to specific customers. In any event, a reward can be offered to the customer if the customer elected to use self-checkout stations to complete at least a subset of the purchasing transactions, and/or if the frequency of assistance needed by the customer during the purchasing transactions fell below a predetermined threshold.

摘要翻译： 本发明提供了一种用于奖励客户使用自助结账站的方法，并且可选地，在不需要零售商（雇员）协助的情况下为了这种使用而自给自足。 具体地说，根据本发明，跟踪顾客在购买交易期间做出的一组服务选择。 这样的服务选择包括客户是否选择使用自助结账站。 此外，客户在采购交易中需要的频率也将被跟踪。 这种跟踪可以使用任何已知技术来实现，包括使用分配给特定客户的客户会员卡。 无论如何，如果客户选择使用自助结账站完成至少一部分采购交易，和/或如果客户在采购交易期间所需的协助频率下降，则可以向客户提供奖励 低于预定阈值。

公开(公告)号：US08280763B2

公开(公告)日：2012-10-02

申请号：US12037270

申请日：2008-02-26

申请人： Jonathan H. Connell, II ,  Myron D. Flickner ,  Norman Haas ,  Arun Hampapur ,  Sharathchandra U. Pankanti

发明人： Jonathan H. Connell, II ,  Myron D. Flickner ,  Norman Haas ,  Arun Hampapur ,  Sharathchandra U. Pankanti

IPC分类号： G06Q30/00

CPC分类号： G06Q30/02 ,  G06Q30/0242

摘要： The present invention provides an approach for rewarding customers for use of self-checkout stations and, optionally, for being self-sufficient in such use by not requiring retailer (employee) assistance. Specifically, the under the present invention, a set of service choices made by a customer during purchasing transactions are tracked. Such service choices include whether the customer elected to use self-checkout stations. In addition, a frequency of assistance needed by the customer during the purchasing transactions will be tracked. Such tracking can be accomplished using any known technology including the use of the customer loyalty cards that are assigned to specific customers. In any event, a reward can be offered to the customer if the customer elected to use self-checkout stations to complete at least a subset of the purchasing transactions, and/or if the frequency of assistance needed by the customer during the purchasing transactions fell below a predetermined threshold.

摘要翻译： 本发明提供了一种用于奖励客户使用自助结账站的方法，并且可选地，在不需要零售商（雇员）协助的情况下为了这种使用而自给自足。 具体地说，根据本发明，跟踪顾客在购买交易期间做出的一组服务选择。 这样的服务选择包括客户是否选择使用自助结账站。 此外，客户在采购交易中需要的频率也将被跟踪。 这种跟踪可以使用任何已知技术来实现，包括使用分配给特定客户的客户会员卡。 无论如何，如果客户选择使用自助结账站完成至少一部分采购交易，和/或如果客户在采购交易期间所需的协助频率下降，则可以向客户提供奖励 低于预定阈值。

公开(公告)号：US07988045B2

公开(公告)日：2011-08-02

申请号：US11756382

申请日：2007-05-31

申请人： Jonathan H. Connell, II ,  Myron D. Flickner ,  Norman Haas ,  Arun Hampapur ,  Sharathchandra U. Pankanti

发明人： Jonathan H. Connell, II ,  Myron D. Flickner ,  Norman Haas ,  Arun Hampapur ,  Sharathchandra U. Pankanti

IPC分类号： G06K15/00

CPC分类号： G07F7/02 ,  G06Q20/208 ,  G06Q20/343 ,  G07G1/0054 ,  G07G1/0081

摘要： The present invention provides portable-device based store checkout. Specifically, a portable device is configured for store checkout. When the shopper obtains an item, he/she scans its barcode and captures its image using the portable device. The identity of the item as determined based on the barcode is compared with its appearance as determined based on the image. If the two are consistent with one another, the item is added to an inventory of items. The shopper can checkout by linking (e.g., porting) the portable device to a checkout station. The linking will cause the inventory of items to be made known to the checkout station, which will arrange payment using the portable device. Optionally, as an additional validation, the shopping receptacle can be weighed at the checkout station to make sure it reasonably meets an expected weight determined based on the inventory.

摘要翻译： 本发明提供了基于便携式设备的商店结帐。 具体地，便携式设备被配置用于存储检验。 当购物者获得物品时，他/她扫描其条形码并使用便携式设备拍摄其图像。 将基于条形码确定的物品的身份与根据图像确定的外观进行比较。 如果两者相互保持一致，则将项目添加到项目清单中。 购物者可以通过将便携式设备链接（例如，移植）到结帐站来检出。 链接将导致结帐库的物品库存已知，这将使用便携式设备来安排付款。 可选地，作为额外的验证，可以在结帐台对购物容器进行称重，以确保其合理地满足基于库存确定的预期重量。

公开(公告)号：US20100030685A1

公开(公告)日：2010-02-04

申请号：US12182229

申请日：2008-07-30

申请人： Russell P. Bobbitt ,  Sergio Borger ,  Jonathan H. Connell, II ,  Myron D. Flickner ,  Norman Haas ,  Arun Hampapur ,  Sharathchandra U. Pankanti ,  Unsang Park

发明人： Russell P. Bobbitt ,  Sergio Borger ,  Jonathan H. Connell, II ,  Myron D. Flickner ,  Norman Haas ,  Arun Hampapur ,  Sharathchandra U. Pankanti ,  Unsang Park

IPC分类号： G06Q40/00

CPC分类号： G06Q30/06 ,  G06Q20/10

摘要： Under the present invention a transaction is processed and analyzed for potential fraud or error. Specifically, a description of a (proposed) transaction is accessed. Among other things, the description contains an expected set of events (e.g., derived from historical data). As the transaction is being performed a set of multimedia devices will record the same. The multimedia signal(s) from the set of devices will be analyzed to determine what event(s) actually took place. The actual event(s) will be compared to the expected event(s) to determine if any deviation/difference exists. If there is a difference, and it is beyond a predetermined tolerance, a notification can be generated. Regardless, a log of the activities will be kept.

摘要翻译： 在本发明的情况下，处理和分析交易是潜在的欺诈或错误。 具体来说，访问（建议）交易的描述。 除此之外，描述包含预期的一组事件（例如，从历史数据派生）。 当交易正在执行时，一组多媒体设备将记录相同。 将分析来自该组设备的多媒体信号以确定实际发生的事件。 将实际事件与预期事件进行比较，以确定是否存在任何偏差/差异。 如果存在差异，并且超出预定的容限，则可以生成通知。 无论如何，将保留活动记录。

公开(公告)号：US20080296392A1

公开(公告)日：2008-12-04

申请号：US11756382

申请日：2007-05-31

申请人： Jonathan H. Connell, II ,  Myron D. Flickner ,  Norman Haas ,  Arun Hampapur ,  Sharathchandra U. Pankanti

发明人： Jonathan H. Connell, II ,  Myron D. Flickner ,  Norman Haas ,  Arun Hampapur ,  Sharathchandra U. Pankanti

IPC分类号： G06K7/00 ,  G06F17/00 ,  G06K9/00

CPC分类号： G07F7/02 ,  G06Q20/208 ,  G06Q20/343 ,  G07G1/0054 ,  G07G1/0081

摘要： The present invention provides portable-device based store checkout. Specifically, a portable device is configured for store checkout. When the shopper obtains an item, he/she scans its barcode and captures its image using the portable device. The identity of the item as determined based on the barcode is compared with its appearance as determined based on the image. If the two are consistent with one another, the item is added to an inventory of items. The shopper can checkout by linking (e.g., porting) the portable device to a checkout station. The linking will cause the inventory of items to be made known to the checkout station, which will arrange payment using the portable device. Optionally, as an additional validation, the shopping receptacle can be weighed at the checkout station to make sure it reasonably meets an expected weight determined based on the inventory.

摘要翻译： 本发明提供了基于便携式设备的商店结帐。 具体地，便携式设备被配置用于存储检验。 当购物者获得物品时，他/她扫描其条形码并使用便携式设备拍摄其图像。 将基于条形码确定的物品的身份与根据图像确定的外观进行比较。 如果两者相互保持一致，则将项目添加到项目清单中。 购物者可以通过将便携式设备链接（例如，移植）到结帐站来检出。 链接将导致结帐库的物品库存已知，这将使用便携式设备来安排付款。 可选地，作为额外的验证，可以在结帐台对购物容器进行称重，以确保其合理地满足基于库存确定的预期重量。