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1.发明授权Method and system for logging voice quality issues for communication connections 有权用于记录通信连接的语音质量问题的方法和系统公开(公告)号：US07656816B2
公开(公告)日：2010-02-02
申请号：US11466597
申请日：2006-08-23
IPC分类号： H04L12/26
CPC分类号： H04M7/006 , G10L25/69 , H04M3/2236 , H04M3/42221 , H04M7/123 , H04M2201/36
摘要： A method and system for logging voice quality issues for a communication connection includes receiving a signal for logging quality information for a voice connection at an endpoint of the voice connection. Voice samples are collected from the voice connection at the endpoint. The voice samples are stored in an error log at the endpoint.
摘要翻译： 用于记录通信连接的语音质量问题的方法和系统包括：在语音连接的端点处接收用于记录用于语音连接的质量信息的信号。 语音采样从终端的语音连接收集。 语音样本存储在端点的错误日志中。
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2.发明授权System and method for adaptively improving voice quality throughout a communication session 失效在通信会话中自适应地改善语音质量的系统和方法公开(公告)号：US07046636B1
公开(公告)日：2006-05-16
申请号：US09996097
申请日：2001-11-26
IPC分类号： H04J1/16
CPC分类号： H04L12/6418
摘要： A method for adaptively improving voice quality during a communication session includes monitoring voice quality parameters associated with a communication session at one or more network components of a communication network. At least one of the network components is selected to perform packet replication, if a value of the voice quality parameters deviates from a predetermined range. In accordance with a particular embodiment, replicated packets are transmitted from the selected network component along an alternate communication path. In accordance with another embodiment, an improvement in performance associated with transmission of the replicated communication packets along the alternate communication path is assessed. Transmission of the replicated communication packets may be discontinued if the improvement is below a predetermined minimum.
摘要翻译： 一种用于在通信会话期间自适应地改善语音质量的方法包括监视与通信网络的一个或多个网络组件处的通信会话相关联的语音质量参数。 如果语音质量参数的值偏离预定范围，则选择至少一个网络组件来执行分组复制。 根据特定实施例，复制分组沿着备选通信路径从所选网络组件发送。 根据另一个实施例，评估与沿着替代通信路径的复制通信分组的传输相关联的性能的改进。 如果改进低于预定的最小值，则可以中断复制的通信分组的传输。
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公开(公告)号：US07356605B1
公开(公告)日：2008-04-08
申请号：US09751627
申请日：2000-12-29
申请人： Joseph F. Khouri , Shmuel Shaffer , Robert T. Bell
发明人： Joseph F. Khouri , Shmuel Shaffer , Robert T. Bell
IPC分类号： G06F15/16
CPC分类号： H04L65/4092 , H04L47/10 , H04L47/263 , H04M1/2535 , H04M3/53333 , Y02D50/10
摘要： A system and method for controlling delivery of streaming media include the capability to receive streaming media at an endpoint device at a first delivery rate and at the endpoint device, determine whether to adjust the first delivery rate and generate a command to adjust the first delivery rate. The system and method further include the capability to receive the command at a media delivery system and stream subsequent media at the adjusted rate.
摘要翻译： 用于控制流媒体传送的系统和方法包括以端到端设备在端点设备处接收流媒体的能力，并确定是否调整第一传送速率并生成调整第一传送速率的命令 。 该系统和方法还包括在媒体传送系统接收命令的能力，并以调整后的速率流传送后续媒体。
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4.发明授权Method and system for logging voice quality issues for communication connections 有权用于记录通信连接的语音质量问题的方法和系统公开(公告)号：US07099280B1
公开(公告)日：2006-08-29
申请号：US09821536
申请日：2001-03-28
IPC分类号： G06F11/00
CPC分类号： H04M7/006 , G10L25/69 , H04M3/2236 , H04M3/42221 , H04M7/123 , H04M2201/36
摘要： A method and system for logging voice quality issues for a communication connection includes receiving a signal for logging quality information for a voice connection at an endpoint of the voice connection. Voice samples are collected from the voice connection at the endpoint. The voice samples are stored in an error log at the endpoint.
摘要翻译： 用于记录通信连接的语音质量问题的方法和系统包括：在语音连接的端点处接收用于记录用于语音连接的质量信息的信号。 语音采样从终端的语音连接收集。 语音样本存储在端点的错误日志中。
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公开(公告)号：US07002992B1
公开(公告)日：2006-02-21
申请号：US09802098
申请日：2001-03-07
IPC分类号： H04J3/16
CPC分类号： H04M7/0072
摘要： A communication system includes an endpoint that performs codec selection based on at least one network parameter. In a particular embodiment, a communication session exchanges voice information, and the codec selection improves the overall voice quality of the communication session.
摘要翻译： 通信系统包括基于至少一个网络参数执行编解码器选择的端点。 在特定实施例中，通信会话交换语音信息，并且编解码器选择改善了通信会话的总体语音质量。
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公开(公告)号：US06947379B1
公开(公告)日：2005-09-20
申请号：US09825662
申请日：2001-04-03
IPC分类号： H04L12/56
CPC分类号： H04L45/125 , H04L45/00 , H04L45/24 , H04L47/10 , H04L47/11 , H04L47/125 , H04L47/2416 , H04L47/25 , H04L47/34
摘要： In a communications system, a network provides multiple physical paths for communicating packets between participants of communication sessions. During a communication session, elements of the network route packets such that the packets are separated for communication to a destination using multiple physical paths.
摘要翻译： 在通信系统中，网络提供用于在通信会话的参与者之间传送分组的多个物理路径。 在通信会话期间，网络路由分组的元素使得分组被分离以便使用多个物理路径与目的地进行通信。
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公开(公告)号：US07710869B1
公开(公告)日：2010-05-04
申请号：US11230799
申请日：2005-09-19
IPC分类号： H04L12/56
CPC分类号： H04L45/125 , H04L45/00 , H04L45/24 , H04L47/10 , H04L47/11 , H04L47/125 , H04L47/2416 , H04L47/25 , H04L47/34
摘要： In a communications system, a network provides multiple physical paths for communicating packets between participants of communication sessions. During a communication session, elements of the network route packets such that the packets are separated for communication to a destination using multiple physical paths.
摘要翻译： 在通信系统中，网络提供用于在通信会话的参与者之间传送分组的多个物理路径。 在通信会话期间，网络路由分组的元素使得分组被分离以便使用多个物理路径与目的地进行通信。
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公开(公告)号：US06856601B1
公开(公告)日：2005-02-15
申请号：US09825667
申请日：2001-04-03
IPC分类号： H04L12/64
CPC分类号： H04L12/6418
摘要： A communications system provides packet-based communications between two or more remote devices. During the session, at least one of the devices may monitor quality parameters and request enhancement of the session based on those quality parameters. Responsive to the request, a DSP pool allocates DSP resources for the session and enhances packets for the communication session using the allocated DSP resources.
摘要翻译： 通信系统在两个或多个远程设备之间提供基于分组的通信。 在会话期间，至少一个设备可以基于这些质量参数监视质量参数并请求对会话的增强。 响应该请求，DSP池为会话分配DSP资源，并使用分配的DSP资源增强通信会话的数据包。
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公开(公告)号：US08081749B1
公开(公告)日：2011-12-20
申请号：US10847603
申请日：2004-05-17
IPC分类号： H04M3/00
CPC分类号： H04M3/523 , H04L51/046 , H04M3/5166 , H04M2201/14
摘要： A system and method for integrated queue management are provided. The method may include receiving, from a user, a request for a connection to one of a plurality of agents. The request for a connection may be queued if the plurality of agents are unavailable. A request to delay the connection with the one of the plurality of agents may be received, from the user. In accordance with a particular embodiment of the present invention, the connection with the one of the plurality of agents is delayed. A request to continue in the queue may be received from the user. Finally, the user may be connected with one of the plurality of agents.
摘要翻译： 提供了一种用于集成队列管理的系统和方法。 该方法可以包括从用户接收对多个代理之一的连接的请求。 如果多个代理不可用，则对连接的请求可以排队。 可以从用户接收到延迟与多个代理之一的连接的请求。 根据本发明的特定实施例，延迟与多个代理之一的连接。 可以从用户接收到在队列中继续的请求。 最后，用户可以与多个代理之一连接。
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10.发明授权公开(公告)号：US07904760B2
公开(公告)日：2011-03-08
申请号：US11176836
申请日：2005-07-06
IPC分类号： G06F11/00
CPC分类号： G06F11/0784 , G06F11/0709 , G06Q10/00 , H04L12/66
摘要： A method for using presence information in error notification includes detecting an error associated with operation of a software system and executing a workflow in response to detecting the error to determine error transmission information instructions. The method includes using presence information to identify one or more targets for receipt of error information based on the execution of the workflow and transmitting error information to the one or more identified targets.
摘要翻译： 在错误通知中使用存在信息的方法包括检测与软件系统的操作有关的错误，并且响应于检测到错误来执行工作流程以确定错误传输信息指令。 该方法包括使用存在信息来识别用于接收错误信息的一个或多个目标，基于工作流的执行并将错误信息发送到一个或多个识别的目标。
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