Shared digital signal processing resources for communications devices
    2.
    发明授权
    Shared digital signal processing resources for communications devices 失效
    用于通信设备的共享数字信号处理资源

    公开(公告)号:US06856601B1

    公开(公告)日:2005-02-15

    申请号:US09825667

    申请日:2001-04-03

    IPC分类号: H04L12/64

    CPC分类号: H04L12/6418

    摘要: A communications system provides packet-based communications between two or more remote devices. During the session, at least one of the devices may monitor quality parameters and request enhancement of the session based on those quality parameters. Responsive to the request, a DSP pool allocates DSP resources for the session and enhances packets for the communication session using the allocated DSP resources.

    摘要翻译: 通信系统在两个或多个远程设备之间提供基于分组的通信。 在会话期间,至少一个设备可以基于这些质量参数监视质量参数并请求对会话的增强。 响应该请求,D​​SP池为会话分配DSP资源,并使用分配的DSP资源增强通信会话的数据包。

    System and method for adaptively improving voice quality throughout a communication session
    3.
    发明授权
    System and method for adaptively improving voice quality throughout a communication session 失效
    在通信会话中自适应地改善语音质量的系统和方法

    公开(公告)号:US07046636B1

    公开(公告)日:2006-05-16

    申请号:US09996097

    申请日:2001-11-26

    IPC分类号: H04J1/16

    CPC分类号: H04L12/6418

    摘要: A method for adaptively improving voice quality during a communication session includes monitoring voice quality parameters associated with a communication session at one or more network components of a communication network. At least one of the network components is selected to perform packet replication, if a value of the voice quality parameters deviates from a predetermined range. In accordance with a particular embodiment, replicated packets are transmitted from the selected network component along an alternate communication path. In accordance with another embodiment, an improvement in performance associated with transmission of the replicated communication packets along the alternate communication path is assessed. Transmission of the replicated communication packets may be discontinued if the improvement is below a predetermined minimum.

    摘要翻译: 一种用于在通信会话期间自适应地改善语音质量的方法包括监视与通信网络的一个或多个网络组件处的通信会话相关联的语音质量参数。 如果语音质量参数的值偏离预定范围,则选择至少一个网络组件来执行分组复制。 根据特定实施例,复制分组沿着备选通信路径从所选网络组件发送。 根据另一个实施例,评估与沿着替代通信路径的复制通信分组的传输相关联的性能的改进。 如果改进低于预定的最小值,则可以中断复制的通信分组的传输。

    System and method for controlling delivery of streaming media
    6.
    发明授权
    System and method for controlling delivery of streaming media 有权
    用于控制流媒体传送的系统和方法

    公开(公告)号:US07356605B1

    公开(公告)日:2008-04-08

    申请号:US09751627

    申请日:2000-12-29

    IPC分类号: G06F15/16

    摘要: A system and method for controlling delivery of streaming media include the capability to receive streaming media at an endpoint device at a first delivery rate and at the endpoint device, determine whether to adjust the first delivery rate and generate a command to adjust the first delivery rate. The system and method further include the capability to receive the command at a media delivery system and stream subsequent media at the adjusted rate.

    摘要翻译: 用于控制流媒体传送的系统和方法包括以端到端设备在端点设备处接收流媒体的能力,并确定是否调整第一传送速率并生成调整第一传送速率的命令 。 该系统和方法还包括在媒体传送系统接收命令的能力,并以调整后的速率流传送后续媒体。

    Method and system for recording automatic call distributor calls
    9.
    发明授权
    Method and system for recording automatic call distributor calls 有权
    记录自动呼叫分配器呼叫的方法和系统

    公开(公告)号:US07848510B2

    公开(公告)日:2010-12-07

    申请号:US11187423

    申请日:2005-07-22

    IPC分类号: H04M3/02

    摘要: A method for recording automatic call distributor calls includes receiving from a caller a call for distribution to one of a plurality of agents and distributing the call to a first agent of the plurality of agents for handling. The method includes creating a call signature associated with the call for recording verification and recording communications of the call to a recording file. The method also includes embedding the call signature in the recording file.

    摘要翻译: 用于记录自动呼叫分配器呼叫的方法包括从呼叫者接收分配给多个代理之一的呼叫并将该呼叫分发到多个代理的第一代理进行处理。 该方法包括创建与用于记录验证的呼叫相关联的呼叫签名并将呼叫的通信记录到记录文件。 该方法还包括将呼叫签名嵌入到记录文件中。

    Method and system for recording automatic call distributor calls
    10.
    发明授权
    Method and system for recording automatic call distributor calls 有权
    记录自动呼叫分配器呼叫的方法和系统

    公开(公告)号:US08488775B2

    公开(公告)日:2013-07-16

    申请号:US12962153

    申请日:2010-12-07

    IPC分类号: H04M3/00

    摘要: A method for recording automatic call distributor calls includes receiving from a caller a call for distribution to one of a plurality of agents and distributing the call to a first agent of the plurality of agents for handling. The method includes creating a call signature associated with the call for recording verification and recording communications of the call to a recording file. The method also includes embedding the call signature in the recording file.

    摘要翻译: 用于记录自动呼叫分配器呼叫的方法包括从呼叫者接收分配给多个代理之一的呼叫并将呼叫分发给多个代理的第一代理进行处理。 该方法包括创建与用于记录验证的呼叫相关联的呼叫签名并将呼叫的通信记录到记录文件。 该方法还包括将呼叫签名嵌入到记录文件中。