公开(公告)号：US07848988B2

公开(公告)日：2010-12-07

申请号：US11756202

申请日：2007-05-31

申请人： Joseph L. Hellerstein ,  Gautam Kar ,  Alexander Keller ,  W. Nathaniel Mills, III ,  John F. Morar

发明人： Joseph L. Hellerstein ,  Gautam Kar ,  Alexander Keller ,  W. Nathaniel Mills, III ,  John F. Morar

IPC分类号： G06Q30/00

CPC分类号： G06Q10/10 ,  G06Q10/087 ,  G06Q40/00 ,  G06Q40/04 ,  G06Q40/06

摘要： Electronic contracts or “eContracts” for representing service level agreements are provided. In one illustrative embodiment, the eContract may comprise information pertaining to: (a) descriptions of business transactions in IT terms; (b) financial implications of business transaction service levels; and (c) reporting to be done in business terms. Of course, the eContract may comprise other terms and conditions. In an illustrative aspect of the invention, a system for managing IT resources in terms of business financials comprises an electronic contract authoring system or “ecAuthoring system,” an electronic contract manager module or “ecManager,” and one or more electronic contract agent modules or “ecAgents” that may run on IT elements (e.g., components of the network) that are being managed. Analysts interact with the ecAuthoring system to construct eContracts. An eContract is input to an ecManager that interprets the contract to report on and optimize IT resources based on business financials. The ecManager collaborates with ecAgents to monitor, report, and enforce contracts expressed in such business terms.

摘要翻译： 提供了代表服务级别协议的电子合同或“eContract”。 在一个说明性实施例中，eContract可以包括以下信息：（a）IT术语中的商业交易的描述; （b）商业交易服务水平的财务影响; （c）以商业条款进行报告。 当然，eContract可能包括其他条款和条件。 在本发明的说明性方面，用于在商业财务方面管理IT资源的系统包括电子合同制作系统或“ecAuthoring系统”，电子合同管理器模块或“ecManager”，以及一个或多个电子合同代理模块或 可能在IT​​元素（例如，网络的组件）上运行的“ecAgents”被管理。 分析师与ecAuthoring系统进行交互以构建eContracts。 eContract被输入到ecManager，该ECManager根据业务金融来解释合同报告和优化IT资源。 ecManager与ecAgent合作监控，报告和执行以此类业务条款表达的合同。

公开(公告)号：US07610228B2

公开(公告)日：2009-10-27

申请号：US09896254

申请日：2001-06-29

申请人： Joseph L. Hellerstein ,  Gautam Kar ,  Alexander Keller ,  W. Nathaniel Mills, III ,  John F. Morar

发明人： Joseph L. Hellerstein ,  Gautam Kar ,  Alexander Keller ,  W. Nathaniel Mills, III ,  John F. Morar

IPC分类号： G06Q30/00

CPC分类号： G06Q10/10 ,  G06Q10/087 ,  G06Q40/00 ,  G06Q40/04 ,  G06Q40/06

摘要： Electronic contracts or “eContracts” for representing service level agreements are provided. In one illustrative embodiment, the eContract may comprise information pertaining to: (a) descriptions of business transactions in IT terms; (b) financial implications of business transaction service levels; and (c) reporting to be done in business terms. Of course, the eContract may comprise other terms and conditions. In an illustrative aspect of the invention, a system for managing IT resources in terms of business financials comprises an electronic contract authoring system or “ecAuthoring system,” an electronic contract manager module or “ecManager,” and one or more electronic contract agent modules or “ecAgents” that may run on IT elements (e.g., components of the network) that are being managed. Analysts interact with the ecAuthoring system to construct eContracts. An eContract is input to an ecManager that interprets the contract to report on and optimize IT resources based on business financials. The ecManager collaborates with ecAgents to monitor, report, and enforce contracts expressed in such business terms.

摘要翻译： 提供了代表服务级别协议的电子合同或“eContract”。 在一个说明性实施例中，eContract可以包括以下信息：（a）IT术语中的商业交易的描述; （b）商业交易服务水平的财务影响; （c）以商业条款进行报告。 当然，eContract可能包括其他条款和条件。 在本发明的说明性方面，用于在商业财务方面管理IT资源的系统包括电子合同制作系统或“ecAuthoring系统”，电子合同管理器模块或“ecManager”，以及一个或多个电子合同代理模块或 可能在IT​​元素（例如，网络的组件）上运行的“ecAgents”被管理。 分析师与ecAuthoring系统进行交互以构建eContracts。 eContract被输入到ecManager，该ECManager根据业务金融来解释合同报告和优化IT资源。 ecManager与ecAgent合作监控，报告和执行以此类业务条款表达的合同。

公开(公告)号：US07013461B2

公开(公告)日：2006-03-14

申请号：US09755786

申请日：2001-01-05

申请人： Joseph L. Hellerstein ,  Gautam Kar ,  Alexander Keller

发明人： Joseph L. Hellerstein ,  Gautam Kar ,  Alexander Keller

IPC分类号： G06F9/445 ,  G06F9/44 ,  G06F15/173 ,  G06F15/177

CPC分类号： G06F8/61

摘要： Computer-based methods and systems for performing automated distribution of a software package to one or more target machines in one or more regions of a distributed network of target machines, comprises the following steps. First, a base software package is prepared for each of the one or more regions based on at least one of: (i) policy data indicating which of the one or more regions are candidates for receiving the software package, (ii) dependency information indicating requisites for a service provided by the software package, and (iii) configuration information for each of the candidate regions. The base software package is then distributed to each of the candidate regions of the distributed network. The base software package received at each of the candidate regions is then customized based on at least one of: (i) regional distribution policies, (ii) dependency information specific to one or more roles performed by the target machines in that region, and (iii) individual target machine configuration information. Lastly, the software package customized in each of the candidate regions is distributed to at least one of the target machines in the candidate regions of the distributed network.

公开(公告)号：US07096459B2

公开(公告)日：2006-08-22

申请号：US10241213

申请日：2002-09-11

申请人： Alexander Keller ,  Gautam Kar

发明人： Alexander Keller ,  Gautam Kar

IPC分类号： G06F9/44 ,  G06F9/45

CPC分类号： G06F11/0709 ,  G06F11/079

摘要： A technique for determining a root cause of a condition (e.g., service outage) of at least one subject component in a computing environment comprises the following steps/operations. First, one or more components in the computing environment upon which the at least one subject component depends (e.g., antecedents) are identified. Identification comprises traversing at least a portion of a model representative of an existence of one or more relationships associated with at least a portion of components of the computing environment and which is capable of accounting for a full lifecycle (e.g., including deployment, installation and runtime) associated with at least one component of the computing environment. Then, one or more procedures are performed in accordance with the one or more identified components to determine a condition status associated with each of the one or more identified components. By way of example, the inventive techniques may be applied to a distributed computing environment. The computing environment may also be an autonomic computing environment.

摘要翻译： 用于确定计算环境中的至少一个主题组件的条件（例如，服务中断）的根本原因的技术包括以下步骤/操作。 首先，识别至少一个对象组件所依赖的计算环境中的一个或多个组件（例如，前提）。 识别包括遍历代表与计算环境的组件的至少一部分相关联的一个或多个关系的存在的模型的至少一部分，并且能够计算整个生命周期（例如，包括部署，安装和运行时 ）与计算环境的至少一个组件相关联。 然后，根据所述一个或多个所识别的组件执行一个或多个过程，以确定与所述一个或多个所识别组件中的每一个相关联的状态状态。 作为示例，本发明的技术可以应用于分布式计算环境。 计算环境也可以是自主计算环境。

公开(公告)号：US07062472B2

公开(公告)日：2006-06-13

申请号：US10017814

申请日：2001-12-14

申请人： Asit Dan ,  Gautam Kar ,  Alexander Keller ,  Heiko Hary Ludwig

发明人： Asit Dan ,  Gautam Kar ,  Alexander Keller ,  Heiko Hary Ludwig

IPC分类号： G06F17/00

CPC分类号： G06Q10/10 ,  G06Q20/382 ,  G06Q30/018 ,  G06Q50/188

摘要： Computer-based methods and systems are provided for constructing, deploying, executing and managing the performance of electronic contract based service applications across multiple business entities. In this context, the electronic service contract includes information to be used for configuration and enforcement not just by the primary parties to the contract, but also by other parties referred to herein as sponsored roles in the contract. At least a portion of the contract may be monitored, enforced or managed by at least one of the sponsored roles. In one aspect of the invention, a computer-based electronic business service system includes: (1) a contract builder; (2) a contract deployment component; (3) one or more measurement systems; (4) a violation detection system; and (5) a management system. Generally, the contract builder component provides the mechanism for defining and pricing the contract, checking the validity of the contract and a repository for storing the completed contracts. The deployment system is responsible for configuring the (run-time) system in order to meet one or a set of contracts. The measurement system maintains information on the current system configuration, and run-time information on the metrics that are part of the contract. The violation detection system is responsible for comparing measured parameters against the thresholds defined in the contract and notifying the management system. Upon receipt of a notification, the management system will then issue appropriate actions to correct the problem, as specified in the contract.

公开(公告)号：US07505872B2

公开(公告)日：2009-03-17

申请号：US10241214

申请日：2002-09-11

申请人： Alexander Keller ,  Gautam Kar ,  Sebastian D. Hassinger

发明人： Alexander Keller ,  Gautam Kar ,  Sebastian D. Hassinger

IPC分类号： G06F11/30

CPC分类号： G06F11/079 ,  G06F11/0709

摘要： A technique for determining an impact of a condition (e.g., service outage) of at least one subject component in a computing environment comprises the following steps/operations. First, one or more components in the computing environment which depend on the at least one subject component (e.g., dependents) are identified. Identification comprises traversing at least a portion of a model representative of an existence of one or more relationships associated with at least a portion of components of the computing environment and which is capable of accounting for a full lifecycle (e.g., including deployment, installation and runtime) associated with at least one component of the computing environment. Then, one or more procedures are performed in accordance with the one or more identified components to determine a condition status associated with each of the one or more identified components. By way of example, the inventive techniques may be applied to a distributed computing environment. The computing environment may also be an autonomic computing environment.

摘要翻译： 用于确定计算环境中的至少一个主题组件的状况（例如，服务中断）的影响的技术包括以下步骤/操作。 首先，识别依赖于至少一个主体部分（例如，依赖关系）的计算环境中的一个或多个组件。 识别包括遍历代表与计算环境的组件的至少一部分相关联的一个或多个关系的存在的模型的至少一部分，并且能够计算整个生命周期（例如，包括部署，安装和运行时 ）与计算环境的至少一个组件相关联。 然后，根据所述一个或多个所识别的组件执行一个或多个过程，以确定与所述一个或多个所识别的组件中的每一个相关联的状态状态。 作为示例，本发明的技术可以应用于分布式计算环境。 计算环境也可以是自主计算环境。

公开(公告)号：US20070226116A1

公开(公告)日：2007-09-27

申请号：US11756202

申请日：2007-05-31

申请人： Joseph Hellerstein ,  Gautam Kar ,  Alexander Keller ,  W. Mills ,  John Morar

发明人： Joseph Hellerstein ,  Gautam Kar ,  Alexander Keller ,  W. Mills ,  John Morar

IPC分类号： G06F17/00

CPC分类号： G06Q10/10 ,  G06Q10/087 ,  G06Q40/00 ,  G06Q40/04 ,  G06Q40/06

摘要： Electronic contracts or “eContracts” for representing service level agreements are provided. In one illustrative embodiment, the eContract may comprise information pertaining to: (a) descriptions of business transactions in IT terms; (b) financial implications of business transaction service levels; and (c) reporting to be done in business terms. Of course, the eContract may comprise other terms and conditions. In an illustrative aspect of the invention, a system for managing IT resources in terms of business financials comprises an electronic contract authoring system or “ecAuthoring system,” an electronic contract manager module or “ecManager,” and one or more electronic contract agent modules or “ecAgents” that may run on IT elements (e.g., components of the network) that are being managed. Analysts interact with the ecAuthoring system to construct eContracts. An eContract is input to an ecManager that interprets the contract to report on and optimize IT resources based on business financials. The ecManager collaborates with ecAgents to monitor, report, and enforce contracts expressed in such business terms.

摘要翻译： 提供了代表服务级别协议的电子合同或“eContract”。 在一个说明性实施例中，eContract可以包括以下信息：（a）IT术语中的商业交易的描述; （b）商业交易服务水平的财务影响; （c）以商业条款进行报告。 当然，eContract可能包括其他条款和条件。 在本发明的说明性方面，用于在商业财务方面管理IT资源的系统包括电子合同制作系统或“ecAuthoring系统”，电子合同管理器模块或“ecManager”，以及一个或多个电子合同代理模块或 可能在IT​​元素（例如，网络的组件）上运行的“ecAgents”被管理。 分析师与ecAuthoring系统进行交互以构建eContracts。 eContract被输入到ecManager，该ECManager根据业务金融来解释合同报告和优化IT资源。 ecManager与ecAgent合作监控，报告和执行以此类业务条款表达的合同。

公开(公告)号：US08006230B2

公开(公告)日：2011-08-23

申请号：US12098508

申请日：2008-04-07

申请人： Manoj K. Agarwal ,  Manish Gupta ,  Gautam Kar ,  Parviz Kermani ,  Anindya Neogi

发明人： Manoj K. Agarwal ,  Manish Gupta ,  Gautam Kar ,  Parviz Kermani ,  Anindya Neogi

IPC分类号： G06F9/44 ,  G06F3/00 ,  G06F15/16

CPC分类号： G06F11/008 ,  H04L67/02

摘要： Described are methods, apparatus and computer programs for determining run-time dependencies between logical components of a data processing environment. Components of the data processing environment are monitored by monitoring agents accessing run-time activity data via APIs of the managed system. A dependency generator identifies correlations between the run-time activity of the monitored components. For synchronous monitored systems, the dependency generator calculates an activity period for monitored components and determines which component's activity periods contain the activity periods of other components. Containment is used as an indicator of a likely dependency relationship, and a weighting is computed for each dependency relationship based on the consistency of containment.

摘要翻译： 描述了用于确定数据处理环境的逻辑组件之间的运行时间依赖性的方法，装置和计算机程序。 数据处理环境的组件由监视代理通过受管系统的API访问运行时活动数据进行监控。 依赖生成器识别被监视组件的运行时活动之间的相关性。 对于同步监控系统，依赖生成器计算被监视组件的活动周期，并确定哪个组件的活动周期包含其他组件的活动周期。 遏制被用作可能的依赖关系的指标，并且基于遏制的一致性为每个依赖关系计算加权。

公开(公告)号：US07711987B2

公开(公告)日：2010-05-04

申请号：US12184421

申请日：2008-08-01

申请人： Manoj K. Agarwal ,  Karen Appleby ,  Manish Gupta ,  Gautam Kar ,  Anindya Neogi ,  Anca Sailer

发明人： Manoj K. Agarwal ,  Karen Appleby ,  Manish Gupta ,  Gautam Kar ,  Anindya Neogi ,  Anca Sailer

IPC分类号： G06F11/00

CPC分类号： G06F11/3409 ,  G06F11/0709 ,  G06F11/079 ,  G06F11/3452 ,  G06F2201/81 ,  G06F2201/87

摘要： A problem determination system and method reduces the time and effort required by system administrators to trouble shot transaction processing difficulties in a large distributed I/T environment by monitoring system component performance and computing operational performance threshold limits based on dependency graphs for the system. Using this data, a prioritized list of suspect components for the I/T system is generated.

摘要翻译： 问题确定系统和方法通过监视系统组件性能并基于系统的依赖图计算操作性能阈值限制，减少了系统管理员在大型分布式I / T环境中故障排除事务处理困难所需的时间和精力。 使用该数据，生成I / T系统的可疑组件的优先列表。

公开(公告)号：US07412448B2

公开(公告)日：2008-08-12

申请号：US11435411

申请日：2006-05-17

申请人： Manoj K. Agarwal ,  Gautam Kar ,  Anindya Neogi ,  Anca Sailer

发明人： Manoj K. Agarwal ,  Gautam Kar ,  Anindya Neogi ,  Anca Sailer

IPC分类号： G06F7/10 ,  G06F17/30

CPC分类号： G06F11/008 ,  Y10S707/99938 ,  Y10S707/99939

摘要： A method of identifying at least one resource in a distributed computing system which is a potential root cause of performance degradation of the system includes the steps of: computing operational bounds for the system and operational bounds for at least one resource in the system; comparing current end-to-end system performance with the operational bounds for the system; when the current end-to-end system performance is outside of the operational bounds for the system, comparing current performance of the at least one resource in the system with the operational bounds for the at least one resource; and generating at least one output identifying the at least one resource in the system which is a potential root cause of performance degradation of the system.

摘要翻译： 识别分布式计算系统中至少一个资源的方法，该系统是系统性能下降的潜在根本原因，包括以下步骤：计算系统的操作界限和系统中至少一个资源的操作界限; 将当前的端到端系统性能与系统的操作范围进行比较; 当所述当前端对端系统性能超出所述系统的操作限制时，将所述系统中所述至少一个资源的当前性能与所述至少一个资源的操作界限进行比较; 以及生成识别系统中的至少一个资源的至少一个输出，其是系统的性能退化的潜在根本原因。