SYSTEM AND METHOD FOR MANAGEMENT OF COMMERCIAL VIRTUAL ASSISTANT SERVICES

    公开(公告)号:US20220188372A1

    公开(公告)日:2022-06-16

    申请号:US17603106

    申请日:2019-04-26

    Abstract: Techniques for management of commercial virtual assistant services are provided. The techniques include receiving a query from a user within an organization. The techniques include determining if generating at least a portion of a response to the query will require use of a paid service and determining if at least one other virtual assistant within the organization has cached information usable to generate the at least a portion of the response to the query that requires use of the paid service. The techniques further include determining if the information cached by the at least one other virtual assistant is valid based in part on the query and receiving the information from the at least one other virtual assistant when the cached information is valid and include generating the at least a portion of the response to the query that requires use of the paid service using the received information.

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