公开(公告)号：US20220337702A1

公开(公告)日：2022-10-20

申请号：US17634705

申请日：2019-08-16

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Mateusz SMETEK ,  Elwira NOWISZEWSKA ,  Jakub HALUN ,  Grzegorz KAPLITA ,  Pawel JURZAK ,  Michal JANDA ,  Wojciech KUCHARSKI ,  Wojciech CZYRNEK

IPC: H04M3/51 ,  H04M3/436

Abstract: A device, system and method for selecting calls for forwarding to a communication device is provided. An automated call-answering device answers a plurality of calls associated with an incident. The device assigns, to the plurality of calls, questions associated with the incident, each of the questions assigned to at least two of the plurality of calls. The device asks the questions on the plurality of calls, as assigned. The device receives answers to the questions. The device selects a call to be forwarded to a communication device operated by a human user, the call selected from a group of the plurality of calls where one or more consistent answers were received in response to a given question, the call further selected based on voice attributes of callers in the group of the plurality of calls. The device forwards, to the communication device, the call as selected.

公开(公告)号：US20210084474A1

公开(公告)日：2021-03-18

申请号：US16954480

申请日：2017-12-27

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Grzegorz KAPLITA ,  Wojciech KUCHARSKI ,  Pawel JURZAK

IPC: H04W4/90 ,  G06Q50/26 ,  H04L29/06 ,  H04W4/06 ,  H04W4/18 ,  H04W56/00

Abstract: Methods and systems for generating time-synchronized audio messages of different content in a talkgroup. One system includes an electronic computing device that includes an electronic processor configured to generate first public safety incident information as a function of context information of a first member of a talkgroup, and second public safety incident information as a function of context information of a second member of the talkgroup. The second public safety incident information is different than the first public safety incident information. The electronic processor is further configured to generate a first audio message including the first public safety incident information sized according to a time window and a second audio message including the second public safety incident information sized according to the time window such that a playback time of the first audio message is approximately the same as a playback time of the second audio message.

公开(公告)号：US20190222698A1

公开(公告)日：2019-07-18

申请号：US16333188

申请日：2016-09-21

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Marta Tatiana MUSIK ,  Grzegorz KAPLITA ,  Wojciech T. WOJCIK

IPC: H04M3/56 ,  H04W4/10 ,  G10L15/08 ,  G06F16/68 ,  G06F16/638

Abstract: A method and system for optimizing voice recognition and information searching. The method includes determining context data associated with a particular talkgroup (140) that includes a plurality of communications devices (120) and creating a list of talkgroup-specific keywords associated with the context data, the list of talkgroup-specific keywords including a first characteristic for each talkgroup-specific keyword. The method also includes receiving, from a first communications device (120A) of the plurality of communications devices (120), audio data associated with a user of the first communications device (120A) and processing the audio data to generate an initial output term. The method further includes determining a second characteristic of the initial output term and determining whether the first characteristic of a talkgroup-specific keyword from the list of talkgroup-specific keywords matches the second characteristic of the initial output term. The method also includes outputting the keyword when the first characteristic matches the second characteristic.

公开(公告)号：US20180375874A1

公开(公告)日：2018-12-27

申请号：US15777865

申请日：2015-12-23

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Marta Tatiana MUSIK ,  Grzegorz KAPLITA ,  Wojciech Jan KUCHARSKI ,  Pawel TOMASIK

IPC: H04L29/06 ,  H04L12/06 ,  H04W12/08

Abstract: A method and apparatus for adjusting permission settings associated with one or more network-based resources on a communication device. A graphical user interface is associated with a first user profile and is displayed on the communication device. A fingerprint entry is received on the communication device. The fingerprint entry is identified as associated with a second user profile that is authorized to change permission settings for the one or more network-based resources. The permission settings of the communication device are changed for the one or more network-based resources after identifying the fingerprint entry as associated with the second user profile.