公开(公告)号：US10931759B2

公开(公告)日：2021-02-23

申请号：US16110459

申请日：2018-08-23

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： James C. Duran ,  Sa'ed A'Rafat ,  Kang Bum Lee ,  Shwetal S. Parikh

IPC: H04M3/51 ,  H04W4/02 ,  H04W4/08 ,  H04W76/00 ,  H04L29/08 ,  H04L29/06

Abstract: Methods and systems for establishing a moderated communication channel. One system includes an electronic computing device including a network interface configured to receive and transmit communications between a communication device and a plurality of network-connectable devices. The electronic computing device further includes an electronic processor configured to establish a first communication channel between the communication device and a first network-connectable device over which the electronic computing device receives a first data feed relating to a public safety incident from the first network-connectable device. The electronic processor is further configured to receive and queue a second data feed from a second network-connectable device. The electronic processor is further configured to determine that the second data feed relates to the public safety incident, and in response to this determination, establish a moderated communication channel between the communication device, the first network-connectable device, and the second network-connectable device.

公开(公告)号：US11327627B2

公开(公告)日：2022-05-10

申请号：US17244913

申请日：2021-04-29

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Richard Mostaert ,  James C. Duran ,  Anthony R. Metke ,  Trent J. Miller

IPC: G06F3/0481 ,  H04L67/306 ,  H04M3/22 ,  G06F16/9536 ,  H04W4/029

Abstract: A system for managing incidents includes an electronic display, an electronic processor coupled to the electronic display, and memory coupled to the electronic processor and storing instructions. The instructions, when executed by the electronic processor, cause the system to display an incident card on the electronic display, display first incident information on a front side of the incident card, receive a first user input indicating to flip to a back side of the incident card, determine user focus information, generate second incident information based on the user focus information, and display a back side of the card responsive to receiving the first user input. The back side includes the second incident information.

公开(公告)号：US20200068025A1

公开(公告)日：2020-02-27

申请号：US16110459

申请日：2018-08-23

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： James C. Duran ,  Sa'Ed A'Rafat ,  Kang Bum Lee ,  Shwetal S. Parikh

IPC: H04L29/08 ,  H04M3/51 ,  H04L29/06

Abstract: Methods and systems for establishing a moderated communication channel. One system includes an electronic computing device including a network interface configured to receive and transmit communications between a communication device and a plurality of network-connectable devices. The electronic computing device further includes an electronic processor configured to establish a first communication channel between the communication device and a first network-connectable device over which the electronic computing device receives a first data feed relating to a public safety incident from the first network-connectable device. The electronic processor is further configured to receive and queue a second data feed from a second network-connectable device. The electronic processor is further configured to determine that the second data feed relates to the public safety incident, and in response to this determination, establish a moderated communication channel between the communication device, the first network-connectable device, and the second network-connectable device.

公开(公告)号：US11580840B2

公开(公告)日：2023-02-14

申请号：US17133709

申请日：2020-12-24

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Francesca Schuler ,  James C. Duran ,  Christine K. Rapala ,  Allen F. Bonney ,  Christopher E. Blackshear

IPC: G08B21/18 ,  G08B27/00 ,  H04W4/38 ,  H04W4/90 ,  H04W4/021

Abstract: A device, method and system for assigning alerts to sensor analytics engines is provided. A device one or more of generates and receives an alert to perform a search for a target object. The device determines a geographic area in which to perform the search for the target object. The device determines sensors available in the geographic area for use in the search for the target object. The device, in response to the sensors meeting a threshold condition, assigns the alert to a sensor analytics engine to search for the target object using the sensors. The device, in response to the sensors not meeting the threshold condition, provides the alert to one or more communication devices to initiate a human-based search for the target object.

公开(公告)号：US20210286476A1

公开(公告)日：2021-09-16

申请号：US17244913

申请日：2021-04-29

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Richard Mostaert ,  James C. Duran ,  Anthony R. Metke ,  Trent J. Miller

IPC: G06F3/0481 ,  H04L29/08 ,  H04M3/22 ,  G06F16/9536 ,  H04W4/029

Abstract: A system for managing incidents includes an electronic display, an electronic processor coupled to the electronic display, and memory coupled to the electronic processor and storing instructions. The instructions, when executed by the electronic processor, cause the system to display an incident card on the electronic display, display first incident information on a front side of the incident card, receive a first user input indicating to flip to a back side of the incident card, determine user focus information, generate second incident information based on the user focus information, and display a back side of the card responsive to receiving the first user input. The back side includes the second incident information.

公开(公告)号：US11115369B1

公开(公告)日：2021-09-07

申请号：US16942473

申请日：2020-07-29

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Francesca Schuler ,  James C. Duran ,  Jonathan Solomon

IPC: H04L12/58 ,  H04W4/021 ,  H04W76/18 ,  H04W4/06

Abstract: Systems and methods for transmitting near real-time geographic mass messaging requests. One example method includes receiving a geographic mass messaging request via a transceiver, the geographic mass messaging request including a message, a geographic reference, and a requesting agency identifier, and having at least one request characteristic. The method includes assigning, with an electronic processor, a priority to the geographic mass messaging request based on an electronically stored alerting authority policy and at least one selected from the group consisting of the requesting agency identifier, the geographic reference, and the at least one request characteristic. The method includes, responsive to determining that the priority does not meet a priority threshold, transmitting one of a request denied message and a request modification proposal via the transceiver to the requesting agency.

公开(公告)号：US20220038411A1

公开(公告)日：2022-02-03

申请号：US17314974

申请日：2021-05-07

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Francesca Schuler ,  James C. Duran ,  Jonathan Solomon

IPC: H04L12/58 ,  H04W4/06 ,  H04W76/18 ,  H04W4/021

Abstract: Systems and methods for transmitting near real-time geographic mass messaging requests. One example method includes receiving a geographic mass messaging request via a transceiver, the geographic mass messaging request including a message, a geographic reference, and a requesting agency identifier, and having at least one request characteristic. The method includes assigning, with an electronic processor, a priority to the geographic mass messaging request based on an electronically stored alerting authority policy and at least one selected from the group consisting of the requesting agency identifier, the geographic reference, and the at least one request characteristic. The method includes, responsive to determining that the priority does not meet a priority threshold, transmitting one of a request denied message and a request modification proposal via the transceiver to the requesting agency.

公开(公告)号：US11061526B2

公开(公告)日：2021-07-13

申请号：US16707129

申请日：2019-12-09

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Richard Mostaert ,  James C. Duran ,  Anthony R. Metke ,  Trent J. Miller

IPC: G06F3/0481 ,  H04L29/08 ,  H04M3/22 ,  G06F16/9536 ,  H04W4/029

Abstract: A system for managing incidents includes an electronic display, an electronic processor coupled to the electronic display, and memory coupled to the electronic processor and storing instructions. The instructions, when executed by the electronic processor, cause the system to display an incident card on the electronic display, display first incident information on a front side of the incident card, receive a first user input indicating to flip to a back side of the incident card, determine user focus information, generate second incident information based on the user focus information, and display a back side of the card responsive to receiving the first user input. The back side includes the second incident information.

公开(公告)号：US20210173529A1

公开(公告)日：2021-06-10

申请号：US16707129

申请日：2019-12-09

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Richard Mostaert ,  James C. Duran ,  Anthony R. Metke ,  Trent J. Miller

IPC: G06F3/0481 ,  H04L29/08 ,  H04W4/029 ,  G06F16/9536 ,  H04M3/22

Abstract: A system for managing incidents includes an electronic display, an electronic processor coupled to the electronic display, and memory coupled to the electronic processor and storing instructions. The instructions, when executed by the electronic processor, cause the system to display an incident card on the electronic display, display first incident information on a front side of the incident card, receive a first user input indicating to flip to a back side of the incident card, determine user focus information, generate second incident information based on the user focus information, and display a back side of the card responsive to receiving the first user input. The back side includes the second incident information.

公开(公告)号：US10742809B1

公开(公告)日：2020-08-11

申请号：US16697887

申请日：2019-11-27

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Francesca Schuler ,  James C. Duran ,  Allen F. Bonney ,  Christopher E. Blackshear

IPC: H04M3/51 ,  G06F40/30 ,  G10L15/18 ,  G10L15/22

Abstract: A device, system and method for duplicate call handling at a public-safety answering point (PSAP) device is provided. The PSAP device: routes a call from a caller to a call-taker, the call associated with an incident; receives, via an input device of the call-taker, information related to the incident to populate a record associated with the call; prior to the record being complete, receives, via the input device, input to handover the call to an information collection application, the input indicative of the call being a duplicate call; determines, via the information collection application, remaining information to be collected based on one or more of: a duplicate call policy and the information already received; receives, via the information collection application to verbally communicating with the caller on the call, at least a portion of the remaining information to continue to populate the record; and ends the call.