公开(公告)号：US20210192422A1

公开(公告)日：2021-06-24

申请号：US16725188

申请日：2019-12-23

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Tanya Gutsol ,  Brian J. Frommelt ,  Eric Johnson ,  David Kaleko ,  Raguraman Kumaresan

IPC: G06Q10/06 ,  G06Q50/26 ,  H04W4/02

Abstract: A system for on-dispatch identification and assignment of unresolved tasks. The system includes an electronic processor configured to detect that a responder unit is dispatched to respond to a first incident and, in response, correlate extracted information corresponding to the first incident with information that is stored corresponding to a plurality of unresolved tasks and identify, based on the correlation and a responder unit profile associated with the dispatched responder unit, at least one unresolved task. The electronic processor is also configured to, in response to identifying the at least one unresolved task, either cause a notification to be provided at a dispatch computer, the notification identifying a recommendation to assign the at least one unresolved task to the dispatched responder unit or automatically assign the at least one unresolved task to the dispatched responder unit and notify a communication device associated with the dispatched responder unit regarding the assignment.

公开(公告)号：US11627442B2

公开(公告)日：2023-04-11

申请号：US16975221

申请日：2018-05-25

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Yong Tian ,  Raguraman Kumaresan

IPC: H04W4/38 ,  H04W4/06 ,  H04W84/10 ,  H04W84/18 ,  H04W92/20

Abstract: A method and apparatus for prioritizing a digital-assistant response is provided herein. During operation a personal-area network (PAN) master device will have knowledge of a status of devices forming the PAN and/or have knowledge of a current incident type assigned to a user. The PAN master device will then prioritize any responses/suggestions to the user based on the status of associated PAN devices and/or the incident type.

公开(公告)号：US11625656B2

公开(公告)日：2023-04-11

申请号：US16725188

申请日：2019-12-23

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： Tanya Gutsol ,  Brian J. Frommelt ,  Eric Johnson ,  David Kaleko ,  Raguraman Kumaresan

IPC: G06Q30/00 ,  G06Q10/0631 ,  G06Q50/26 ,  H04W4/02

Abstract: A system for on-dispatch identification and assignment of unresolved tasks. The system includes an electronic processor configured to detect that a responder unit is dispatched to respond to a first incident and, in response, correlate extracted information corresponding to the first incident with information that is stored corresponding to a plurality of unresolved tasks and identify, based on the correlation and a responder unit profile associated with the dispatched responder unit, at least one unresolved task. The electronic processor is also configured to, in response to identifying the at least one unresolved task, either cause a notification to be provided at a dispatch computer, the notification identifying a recommendation to assign the at least one unresolved task to the dispatched responder unit or automatically assign the at least one unresolved task to the dispatched responder unit and notify a communication device associated with the dispatched responder unit regarding the assignment.