公开(公告)号：US20110282662A1

公开(公告)日：2011-11-17

申请号：US13092450

申请日：2011-04-22

申请人： Masashi Aonuma ,  Junichi Yoshizawa ,  Takashi Hama ,  Tetsuo Ozawa

发明人： Masashi Aonuma ,  Junichi Yoshizawa ,  Takashi Hama ,  Tetsuo Ozawa

IPC分类号： G10L15/00

CPC分类号： G10L17/26

摘要： To enable determining the correlation between customer satisfaction and employee satisfaction, a speech acquisition unit 102 acquires conversations between employees and customers; an emotion recognition unit 155 recognizes employee and customer emotions based on employee and customer speech in the conversation; a satisfaction calculator 156, 157 calculates employee satisfaction and customer satisfaction based on the emotion recognition output from the emotion recognition unit 155; and a customer service data recording unit 159 relates and records employee satisfaction data denoting employee satisfaction and customer satisfaction data denoting customer satisfaction as customer service data in a management server database DB.

摘要翻译： 为了确定客户满意度和员工满意度之间的相关性，语音获取单元102获取雇员和顾客之间的对话; 情感识别单元155基于会话中的员工和客户讲话识别员工和顾客情绪; 满足计算器156,157基于来自情感识别单元155的情感识别输出来计算员工满意度和顾客满意度; 客户服务数据记录单元159将表示客户满意度的员工满意度的客户满意度数据和客户满意度数据与客户服务数据DB相关联并记录为客户服务数据。

公开(公告)号：US20110131105A1

公开(公告)日：2011-06-02

申请号：US12957656

申请日：2010-12-01

申请人： Masashi Aonuma ,  Jinichi Nakamura ,  Takashi Hama ,  Junichi Yoshizawa

发明人： Masashi Aonuma ,  Jinichi Nakamura ,  Takashi Hama ,  Junichi Yoshizawa

IPC分类号： G06Q40/00

CPC分类号： G06Q30/06 ,  G06Q20/20 ,  G06Q20/209

摘要： A degree of fraud calculating device, a control method for a degree of fraud calculating device, and a store surveillance system can detect fraudulent activity with a high degree of accuracy. A fraud pattern storage unit 71 that stores a fraud pattern, which sets a basic score that is a weight factor for one or more elements of fraud anticipated in the store; a fraud detection unit 72 that detects if one or more the fraud elements occur; a degree of fraud calculating unit 73 that calculates a degree of fraud by summing the basic scores of the fraud elements detected by the fraud detection unit to have occurred; and a degree of fraud recorder 74 that records the calculated results output by the degree of fraud calculator 73 in a fraud database 23.

摘要翻译： 欺诈计算装置的程度，欺诈程度的计算装置的控制方法和商店监视系统可以高精度地检测欺诈活动。 存储欺诈模式的欺诈模式存储单元71，该欺诈模式设置作为商店中预期的一个或多个欺诈元素的权重因子的基本分数; 检测是否发生了一个或多个欺诈元件的欺诈检测单元72; 一定程度的欺诈计算单元73，通过将由欺诈检测单元检测到的欺诈元素的基本分数相加来计算出欺诈程度; 以及将欺诈计算器73的计算结果输出的计算结果记录在欺诈数据库23中的一定程度的欺诈记录器74。

公开(公告)号：US20110087535A1

公开(公告)日：2011-04-14

申请号：US12889551

申请日：2010-09-24

申请人： Junichi Yoshizawa ,  Masashi Aonuma ,  Jinichi Nakamura ,  Takashi Hama

发明人： Junichi Yoshizawa ,  Masashi Aonuma ,  Jinichi Nakamura ,  Takashi Hama

IPC分类号： G06Q30/00

CPC分类号： G07G3/003 ,  G06Q20/20 ,  G06Q30/0225 ,  G08B13/19613

摘要： An information processing device, an information processing system, a control method for an information processing device, and a program can detect POS terminal operations without modifying the POS terminal. An output data acquisition unit 21 acquires output data that is output from a POS terminal 1. An operation determination unit 22 evaluates the operation of the POS terminal 1 based on the acquired output data. A data conversion unit 23 converts the result from the operation determination unit 22 to data in a specific format that can be interpreted by a store management server 5. A converted data output unit 24 outputs the converted data converted by the data conversion unit 23 to the store management server 5.

摘要翻译： 信息处理装置，信息处理系统，信息处理装置的控制方法和程序可以在不修改POS终端的情况下检测POS终端操作。 输出数据获取单元21获取从POS终端1输出的输出数据。操作确定单元22基于所获取的输出数据来评估POS终端1的操作。 数据转换单元23将来自操作确定单元22的结果转换为可由商店管理服务器5解释的特定格式的数据。转换数据输出单元24将由数据转换单元23转换的转换数据输出到 商店管理服务器5。

公开(公告)号：US20110063108A1

公开(公告)日：2011-03-17

申请号：US12869329

申请日：2010-08-26

申请人： Masashi Aonuma ,  Jinichi Nakamura ,  Takashi Hama ,  Junichi Yoshizawa

发明人： Masashi Aonuma ,  Jinichi Nakamura ,  Takashi Hama ,  Junichi Yoshizawa

IPC分类号： G08B21/00

CPC分类号： G07G1/14 ,  G06Q20/4016 ,  G07G3/003 ,  G08B13/19613 ,  G08B13/246

摘要： A store surveillance system, a warning device for use in such system, a store surveillance control method, and program-based instruction implementations of such method facilitate the detection of fraudulent activity in a retail store, supermarket, or other type of store. A store management server has a pattern storage unit that stores occurrence patterns of specific events that occur in a store; a POS terminal that executes a product transaction process; a employee surveillance camera that monitors component factors of the occurrence patterns; and a card reader. In some embodiments, when the POS terminal executes a predetermined exception process, the store management server issues a warning conditionally upon whether event occurrence conditions detected by the employee surveillance camera and card reader match a fraudulence pattern stored as an occurrence pattern, or do not match a normal pattern stored as an occurrence pattern

摘要翻译： 商店监控系统，用于这种系统的警告装置，商店监视控制方法以及这种方法的基于程序的指令实现有利于检测零售商店，超市或其他类型商店中的欺诈活动。 商店管理服务器具有存储在商店中发生的特定事件的发生模式的模式存储单元; 执行产品交易过程的POS终端; 监视发生模式的组件因素的员工监控摄像机; 和读卡器。 在一些实施例中，当POS终端执行预定的异常处理时，商店管理服务器根据雇员监视摄像机和读卡器检测到的事件发生状况是否匹配存储为发生模式的欺诈模式或者不匹配时有条件地发出警告 存储为发生模式的正常模式

公开(公告)号：US20100198591A1

公开(公告)日：2010-08-05

申请号：US12698990

申请日：2010-02-02

申请人： Junichi Yoshizawa ,  Tetsuo Ozawa ,  Koji Koseki

发明人： Junichi Yoshizawa ,  Tetsuo Ozawa ,  Koji Koseki

IPC分类号： G10L15/00 ,  G08B1/08

CPC分类号： G06Q10/00 ,  G10L13/00

摘要： A portable terminal having an audio pickup means that acquires sound, an absolute position detection unit that detects the absolute position of the portable terminal, a relative position detection unit that detects the relative position of the portable terminal, and a speech recognition and synthesis unit that recognizes the audio acquired by the audio pickup means as speech, is achieved with a simple configuration. A portable terminal (1) that exchanges data with a server (2) has disposed to the portable terminal an audio pickup means that acquires sound, an absolute position detection unit (1-1) that detects the absolute position of the portable terminal, a relative position detection unit (1-2) that detects the relative position of the portable terminal, and a speech recognition and synthesis unit (1-3) that recognizes the audio acquired by the audio pickup means as speech.

摘要翻译： 具有获取声音的音频拾取装置的便携式终端，检测便携式终端的绝对位置的绝对位置检测单元，检测便携式终端的相对位置的相对位置检测单元和语音识别和合成单元， 将由音频拾取装置获取的音频识别为语音，以简单的配置来实现。 与服务器（2）交换数据的便携式终端（1）已经向便携式终端设置了获取声音的音频拾取装置，检测便携式终端的绝对位置的绝对位置检测单元（1-1）， 检测便携式终端的相对位置的相对位置检测单元（1-2），以及将由音频拾取装置获取的音频识别为语音的语音识别和合成单元（1-3）。

公开(公告)号：US08612221B2

公开(公告)日：2013-12-17

申请号：US12698990

申请日：2010-02-02

申请人： Junichi Yoshizawa ,  Tetsuo Ozawa ,  Koji Koseki

发明人： Junichi Yoshizawa ,  Tetsuo Ozawa ,  Koji Koseki

IPC分类号： G10L15/00

CPC分类号： G06Q10/00 ,  G10L13/00

摘要： A portable terminal having an audio pickup means that acquires sound, an absolute position detection unit that detects the absolute position of the portable terminal, a relative position detection unit that detects the relative position of the portable terminal, and a speech recognition and synthesis unit that recognizes the audio acquired by the audio pickup means as speech, is achieved with a simple configuration. A portable terminal (1) that exchanges data with a server (2) has disposed to the portable terminal an audio pickup means that acquires sound, an absolute position detection unit (1-1) that detects the absolute position of the portable terminal, a relative position detection unit (1-2) that detects the relative position of the portable terminal, and a speech recognition and synthesis unit (1-3) that recognizes the audio acquired by the audio pickup means as speech.

摘要翻译： 具有获取声音的音频拾取装置的便携式终端，检测便携式终端的绝对位置的绝对位置检测单元，检测便携式终端的相对位置的相对位置检测单元和语音识别和合成单元， 将由音频拾取装置获取的音频识别为语音，以简单的配置来实现。 与服务器（2）交换数据的便携式终端（1）已经向便携式终端设置了获取声音的音频拾取装置，检测便携式终端的绝对位置的绝对位置检测单元（1-1）， 检测便携式终端的相对位置的相对位置检测单元（1-2），以及将由音频拾取装置获取的音频识别为语音的语音识别和合成单元（1-3）。

公开(公告)号：US20100058418A1

公开(公告)日：2010-03-04

申请号：US12478100

申请日：2009-06-04

申请人： Junichi Yoshizawa ,  Kentaro Takeda

发明人： Junichi Yoshizawa ,  Kentaro Takeda

IPC分类号： H04N7/173

CPC分类号： H04N21/443 ,  H04N7/173 ,  H04N21/25875 ,  H04N21/4126 ,  H04N21/441 ,  H04N21/4788

摘要： According to one embodiment, a television receiving apparatus is connected to a server apparatus connected to a plurality of information processing apparatuses, each information processing apparatus includes a first application that is configured to input inputting information to a user who belongs to a group created by the server apparatus and that is configured to output outputting information created by the server apparatus in accordance with the inputting information. The television receiving apparatus includes: a channel transmitting unit configured to transmit channel information that identifies channels to be watched; an output information receiving unit configured to receive the outputting information from the server apparatus for the inputting information inputted by a user of the television receiving apparatus using the first application for transmitting to another user in the group in accordance with the channel information; and a second application configured to display the received outputting information.

摘要翻译： 根据一个实施例，电视接收设备连接到连接到多个信息处理设备的服务器设备，每个信息处理设备包括第一应用，其被配置为向属于由该设备创建的群组的用户输入输入信息 服务器装置，并且被配置为根据输入信息输出由服务器装置创建的输出信息。 电视接收装置包括：信道发送单元，被配置为发送识别要观看的频道的频道信息; 输出信息接收单元，被配置为根据所述频道信息从所述服务器装置接收由所述电视接收装置的用户输入的输入信息，所述输入信息使用所述第一应用向所述组中的另一用户发送; 以及第二应用，被配置为显示所接收的输出信息。

公开(公告)号：US20070136257A1

公开(公告)日：2007-06-14

申请号：US11633486

申请日：2006-12-05

申请人： Junichi Yoshizawa

发明人： Junichi Yoshizawa

IPC分类号： G06F17/30

CPC分类号： G06F16/78

摘要： According to one embodiment, there is provided an information processing apparatus including a storing unit which stores moving image contents. A scene searching key transmitting unit transmits, to a metadata management server via a network, a scene searching key for searching for a scene from the moving image contents stored in the storing unit. A metadata obtaining unit obtains, from the metadata management server, a result of searching by another information processing apparatus with respect to the moving image contents based on the scene searching key. The result is obtained as metadata.

摘要翻译： 根据一个实施例，提供了一种信息处理设备，其包括存储运动图像内容的存储单元。 场景搜索键发送单元经由网络向元数据管理服务器发送用于从存储在存储单元中的运动图像内容中搜索场景的场景搜索键。 元数据获取单元从元数据管理服务器获得基于场景搜索关键字的关于运动图像内容的另一信息处理设备的搜索结果。 结果作为元数据获得。

公开(公告)号：US07900263B2

公开(公告)日：2011-03-01

申请号：US12421502

申请日：2009-04-09

申请人： Junichi Yoshizawa

发明人： Junichi Yoshizawa

IPC分类号： G06F7/04 ,  G06F17/30 ,  G06F11/30 ,  G06F12/14 ,  G06F9/44 ,  H04N7/16 ,  H04N7/167 ,  H04N7/18 ,  H04L29/06 ,  H04L9/32 ,  B41K3/38 ,  H04K1/00

CPC分类号： G11B20/00086 ,  G11B20/00094 ,  G11B20/00115 ,  G11B20/00166 ,  G11B20/00188 ,  G11B20/00427 ,  G11B20/00731 ,  G11B20/00753 ,  G11B20/00862 ,  G11B2220/2541 ,  G11B2220/2579 ,  H04N5/85 ,  H04N5/913 ,  H04N9/8205

摘要： According to one embodiment, a content recording apparatus is connected with a permission server that permits recording of content through a network. The content recording apparatus reads content encrypted based on a first encryption scheme and binding information from a disposed second recording medium, and uses the binding information to decode the read content encrypted based on the first encryption scheme. The content recording apparatus uses the permission server to authenticate permission of recording of the content, encrypts the decoded content based on a second encryption scheme when recording of the content is permitted, and records the content encrypted based on the second encryption scheme and the binding information in the first recording medium.

摘要翻译： 根据一个实施例，内容记录装置与允许通过网络记录内容的许可服务器连接。 内容记录装置读取基于第一加密方案加密的内容和从所配置的第二记录介质的绑定信息，并使用绑定信息对基于第一加密方案加密的读取内容进行解码。 内容记录装置使用许可服务器来认证内容的记录许可，当允许内容的记录时，基于第二加密方案加密解码的内容，并且记录基于第二加密方案加密的内容和绑定信息 在第一记录介质中。

公开(公告)号：US20100071045A1

公开(公告)日：2010-03-18

申请号：US12414400

申请日：2009-03-30

申请人： Junichi Yoshizawa

发明人： Junichi Yoshizawa

IPC分类号： H04L9/32

CPC分类号： H04L63/08 ,  G06F21/31

摘要： An information processing apparatus includes: a first storage module configured to store addresses of websites and pieces of login information being correlated with the addresses, the login information that are required for logging in the respective websites; and a second storage module configured to store the addresses of the websites and command files being correlated with the addresses, the command files containing a login operation procedure to be executed on a login page of a website that includes an entry field for login information.

摘要翻译： 一种信息处理装置，包括：第一存储模块，被配置为存储与地址相关联的网站的地址和登录信息，登录各个网站所需的登录信息; 以及第二存储模块，被配置为存储与所述地址相关联的网站和命令文件的地址，所述命令文件包含要在包括用于登录信息的输入字段的网站的登录页面上执行的登录操作过程。