Customer Service Data Recording Device, Customer Service Data Recording Method, and Recording Medium
    1.
    发明申请
    Customer Service Data Recording Device, Customer Service Data Recording Method, and Recording Medium 审中-公开
    客户服务数据记录设备,客户服务数据记录方法和记录介质

    公开(公告)号:US20110282662A1

    公开(公告)日:2011-11-17

    申请号:US13092450

    申请日:2011-04-22

    IPC分类号: G10L15/00

    CPC分类号: G10L17/26

    摘要: To enable determining the correlation between customer satisfaction and employee satisfaction, a speech acquisition unit 102 acquires conversations between employees and customers; an emotion recognition unit 155 recognizes employee and customer emotions based on employee and customer speech in the conversation; a satisfaction calculator 156, 157 calculates employee satisfaction and customer satisfaction based on the emotion recognition output from the emotion recognition unit 155; and a customer service data recording unit 159 relates and records employee satisfaction data denoting employee satisfaction and customer satisfaction data denoting customer satisfaction as customer service data in a management server database DB.

    摘要翻译: 为了确定客户满意度和员工满意度之间的相关性,语音获取单元102获取雇员和顾客之间的对话; 情感识别单元155基于会话中的员工和客户讲话识别员工和顾客情绪; 满足计算器156,157基于来自情感识别单元155的情感识别输出来计算员工满意度和顾客满意度; 客户服务数据记录单元159将表示客户满意度的员工满意度的客户满意度数据和客户满意度数据与客户服务数据DB相关联并记录为客户服务数据。

    PORTABLE TERMINAL AND MANAGEMENT SYSTEM
    2.
    发明申请
    PORTABLE TERMINAL AND MANAGEMENT SYSTEM 有权
    便携式终端和管理系统

    公开(公告)号:US20100198591A1

    公开(公告)日:2010-08-05

    申请号:US12698990

    申请日:2010-02-02

    IPC分类号: G10L15/00 G08B1/08

    CPC分类号: G06Q10/00 G10L13/00

    摘要: A portable terminal having an audio pickup means that acquires sound, an absolute position detection unit that detects the absolute position of the portable terminal, a relative position detection unit that detects the relative position of the portable terminal, and a speech recognition and synthesis unit that recognizes the audio acquired by the audio pickup means as speech, is achieved with a simple configuration. A portable terminal (1) that exchanges data with a server (2) has disposed to the portable terminal an audio pickup means that acquires sound, an absolute position detection unit (1-1) that detects the absolute position of the portable terminal, a relative position detection unit (1-2) that detects the relative position of the portable terminal, and a speech recognition and synthesis unit (1-3) that recognizes the audio acquired by the audio pickup means as speech.

    摘要翻译: 具有获取声音的音频拾取装置的便携式终端,检测便携式终端的绝对位置的绝对位置检测单元,检测便携式终端的相对位置的相对位置检测单元和语音识别和合成单元, 将由音频拾取装置获取的音频识别为语音,以简单的配置来实现。 与服务器(2)交换数据的便携式终端(1)已经向便携式终端设置了获取声音的音频拾取装置,检测便携式终端的绝对位置的绝对位置检测单元(1-1), 检测便携式终端的相对位置的相对位置检测单元(1-2),以及将由音频拾取装置获取的音频识别为语音的语音识别和合成单元(1-3)。

    Display apparatus
    3.
    发明申请
    Display apparatus 审中-公开
    显示装置

    公开(公告)号:US20050046321A1

    公开(公告)日:2005-03-03

    申请号:US10493869

    申请日:2002-10-30

    摘要: In a display device having a color filter, a color material dispersed layer having the function of absorbing light of specific wavelengths in the visible light beam region is provided on the optical path so that the light absorption peak of this color material dispersed layer in the visible light beam region is located in the range of ±30 nm from the overlap point in the spectral transmission properties of each color of the color filter. Further, the color material dispersed layer is provided on a filter as a constituent part of the back light of the display. This filter has, as its substrate, a thermoplastic resin having a thickness of 30-350 micrometers and has a transmission in the maximum absorption wavelength in the color material dispersed layer of not more than 75%. The back light has, as its light source, a fluorescent lamp comprising a three band tube, and its emission color is subjected to color correction by an auxiliary filter having an organic color material dispersed layer provided on the illuminating light path.

    摘要翻译: 在具有滤色器的显示装置中,在光路上设置具有吸收可见光区域中特定波长的光的功能的着色材料分散层,使得该颜色分散层的光吸收峰在可见光 光束区域位于与滤色器的每种颜色的光谱透射特性中的重叠点±30nm的范围内。 此外,色素分散层设置在作为显示器的背光的组成部分的过滤器上。 该过滤器作为其基材具有厚度为30-350微米的热塑性树脂,并且在色料分散层中具有最大吸收波长的透射率不大于75%。 背光具有作为其光源的包含三带管的荧光灯,并且其发射颜色通过具有设置在照明光路上的有机颜色分散层的辅助滤光片进行颜色校正。

    Squarylium compounds, filters for plasma display panels employing them, and plasma display panel devices
    4.
    发明授权
    Squarylium compounds, filters for plasma display panels employing them, and plasma display panel devices 失效
    方晶化合物,使用它们的等离子体显示面板的过滤器以及等离子体显示面板装置

    公开(公告)号:US06746629B2

    公开(公告)日:2004-06-08

    申请号:US09944184

    申请日:2001-09-04

    IPC分类号: F21V900

    摘要: Coloring matters and filters for plasma display panels, which can effectively screen the neon emission radiated from plasma display panels. Squarylium compounds represented by the following formula (I): [in the formula (I), R is a halogen atom, an alkyl group which may have a substituent, an alkoxy group which may have a substituent, or an alkenyl group which may have a substituent, m is an integer of from 1 to 4, and n is an integer of from 0 to 4], and filters for plasma display panels, made by laminating layers containing these compounds with layers containing ultraviolet absorbers and, if necessary, providing additionally near infrared screening layers, antireflection layers and/or non-glare layers.

    摘要翻译: 用于等离子体显示面板的着色和滤光片,可以有效地屏蔽从等离子显示面板辐射的氖光。 由下式(I)表示的方酸化合物:[式(I)中,R为卤素原子,可具有取代基的烷基,可具有取代基的烷氧基或可具有取代基的烯基 取代基,m为1〜4的整数,n为0〜4的整数],以及等离子体显示面板用过滤器,通过层叠含有这些化合物的层与含有紫外线吸收剂的层而形成,如果需要,提供 附近的近红外屏蔽层,抗反射层和/或非眩光层。

    Anthraquinone type compound and liquid crystal composition containing
such compound
    5.
    发明授权
    Anthraquinone type compound and liquid crystal composition containing such compound 失效
    蒽醌型化合物和含有该化合物的液晶组合物

    公开(公告)号:US4985171A

    公开(公告)日:1991-01-15

    申请号:US459958

    申请日:1990-01-02

    CPC分类号: C09B1/00 C09B1/56 C09K19/603

    摘要: An anthraquinone type compound which is represented by the following general formula (I) and which exhibits yellow to orange-colored hue; and a composition for liquid crystal display element obtained by dissolving the compound into liquid crystal: ##STR1## (where: X.sup.1 and X.sup.2 denote sulfur or selenium; and R.sup.1 and R.sup.2 represent a substituted or unsubstituted phenyl group, a substituted or unsubstituted naphthyl group, a substituted or unsubstituted pyridyl group, a substituted or unsubstituted pyrmidyl group or a tetrahydronaphthyl group, with the following exceptions:(1) X.sup.1 =X.sup.2 =S; R.sup.1 =R.sup.2 =a substituted or unsubstituted phenyl group =(2) X.sup.1 =X.sup.2 =S; R.sup.1 =a substituted or unsubstituted naphthyl group; R.sup.2 =a phenyl group or a naphthyl group(3) X.sup.1 =X.sup.2 =Se; R.sup.1 =R.sup.2 =a tetrahydronaphthyl group).

    Diphenylsquarylium compound and filter for display containing the same
    8.
    发明授权
    Diphenylsquarylium compound and filter for display containing the same 失效
    二苯基方ium化合物和含有相同的显示过滤器

    公开(公告)号:US06836383B1

    公开(公告)日:2004-12-28

    申请号:US10377616

    申请日:2003-03-04

    IPC分类号: C07C1300

    CPC分类号: G02B5/223 C09B57/007

    摘要: The object of the invention is to provide a diphenylsquarylium compound which has a sharp minimum value within the wavelength range of from 550 to 610 nm in the light transmittance curve and from which a filter causing no reduction of brightness of the visual field can be obtained when used by containing in a filter for display, and a filter for display which contains this diphenylsquarylium compound. Constructions of the invention are a diphenylsquarylium compound represented by the following general formula (I) and a filter for display which contains this diphenylsquarylium compound.

    摘要翻译: 本发明的目的是提供一种二苯基方晶化合物,其在光透射率曲线中在550nm至610nm的波长范围内具有尖锐的最小值,并且可以获得不导致视野亮度降低的滤光器, 通过包含在用于显示的过滤器中使用的过滤器和包含该二苯基方晶化合物的显示器。本发明的结构是由以下通式(I)表示的二苯基方酸化合物和含有该二苯基方酸化合物的显示器用过滤器。

    Electrophotographic photoreceptor
    9.
    发明授权
    Electrophotographic photoreceptor 有权
    电子照相感光体

    公开(公告)号:US06824938B2

    公开(公告)日:2004-11-30

    申请号:US10196185

    申请日:2002-07-17

    IPC分类号: G03G514

    CPC分类号: G03G5/0696 G03G5/142

    摘要: An electrophotographic photoreceptor having at least an undercoat layer and a photosensitive layer on an electroconductive substrate, wherein at least one layer of the undercoat layer contains a naphthalocyanine compound of the following formula (1): where, in the formula (1), M represents two hydrogen atoms, or a metal atom, provided that the metal atom may have a ligand, and each of X1, X2, X3 and X4 is a hydrogen atom or a substituent.

    摘要翻译: 一种在导电性基体上具有至少一层底涂层和感光层的电子照相感光体,其中至少一层底涂层含有下式(1)的萘菁化合物:其中,在式(1)中,M表示 两个氢原子或金属原子,条件是金属原子可以具有配体,X 1,X 2,X 3和X 4中的每一个是氢原子或取代基。

    Squarilium compound and liquid crystal composition containing the same
    10.
    发明授权
    Squarilium compound and liquid crystal composition containing the same 失效
    方晶化合物和含有它们的液晶组合物

    公开(公告)号:US5037575A

    公开(公告)日:1991-08-06

    申请号:US605215

    申请日:1990-10-29

    摘要: A squarilium compound represented by the following formula (I) and a liquid crystal composition containing the same are disclosed: ##STR1## wherein X and Y each represents ##STR2## wherein R.sup.1 represents a hydrogen atom, an alkyl group, a substituted or unsubstituted aryl group or a substituted or unsubstituted aralkyl group; R.sup.2, R.sup.3 and R.sup.4 each represents a hydrogen atom, an alkyl group or a substituted or unsubstituted alkoxy group; R.sup.5 represents a hydrogen atom, an alkyl group, an aralkyl group or an aryl group; ring A represents a cyclic alkylene; ring B represents a substituted or unsubstituted aromatic ring; and ring C represents a heterocyclic ring containing one or two of a nitrogen atom, an oxygen atom and a sulfur atom; with proviso that X and Y are not the same when either one of them represents ##STR3## and a liquid crystal composition containing the squarilium compound of the formula (I). The squarilium compound (I) are soluble in a wide variety of solvents and resistant to light, and their maximum absorption wavelengths in these solvents are in the ranges of from 700 to 900 nm.

    摘要翻译: 公开了由下式(I)表示的方酸盐化合物和含有它们的液晶组合物:其中X和Y各自表示其中R 1表示氢原子,烷基 取代或未取代的芳基或取代或未取代的芳烷基; R2,R3和R4各自表示氢原子,烷基或取代或未取代的烷氧基; R5表示氢原子,烷基,芳烷基或芳基; 环A表示环状亚烷基; 环B表示取代或未取代的芳环; 环C表示含有氮原子,氧原子和硫原子中的一个或两个的杂环; 条件是当其中任一个表示 时,X和Y不同,以及含有式(I)的方酸化合物的液晶组合物。 方酸盐化合物(I)可溶于多种溶剂并且耐光,并且它们在这些溶剂中的最大吸收波长在700-900nm的范围内。