摘要:
A system for automatically detecting the need to service a machine. The system includes a processor and at least one of a device component and a supply component. The processor determines a time at which the device component will require repair or replacement and when the supply component will need replenishment and sends an electronic message addressed to a communication device accessible by the user or supplier. The electronic message includes data which facilitates ordering services and sending the supplies to the user of the machine.
摘要:
A class of add-on system components providing functionality of devices, management of self-help, customization and enhancement of services for devices, and remote monitoring at significantly reduced cost. It reduces the cost of UI and greatly enhances ease-of-use by realizing that the networked system can be headless and use a browser-based UI for its platform. It embeds a Device Model Agent (DMA) and connects to the Device-Centric Services platform to offer services. Additionally, it offers customized diagnostic access for customer representatives to enable self-help service actions to be performed, unifies and manages multiple access needs to several disparate data access mechanisms, and uses largely COTS PC hardware rather than customized PWBs.
摘要:
The Device Model Agent (DMA), the device side technology module in Device Centric Services (DCS) system, is the main focus of this invention. DMA is a thin, efficient applications/services execution environment. DMA provides an embedded services platform for enabling system management applications and services. This allows a flexible, extensible, dynamic services management module allowing networked services to be designed, added, and managed within the system without modifications to devices, DCS system, or DMA itself. While this invention specifically describes the integration of benefits from DMA into document system devices, the concepts are equally applicable in other domains. The DMA runtime environment is a thin software interface layer that resides on a document system device between the Java runtime environment and embedded web server.
摘要:
A class of add-on system components providing functionality of devices, management of self-help, customization and enhancement of services for devices, and remote monitoring at significantly reduced cost. It reduces the cost of UI and greatly enhances ease-of-use by realizing that the networked system can be headless and use a browser-based UI for its platform. It embeds a Device Model Agent (DMA) and connects to the Device-Centric Services platform to offer services. Additionally, it offers customized diagnostic access for customer representatives to enable self-help service actions to be performed, unifies and manages multiple access needs to several disparate data access mechanisms, and uses largely COTS PC hardware rather than customized PWBs.
摘要:
A class of add-on system components providing functionality of devices, management of self-help, customization and enhancement of services for devices, and remote monitoring at significantly reduced cost. It reduces the cost of UI and greatly enhances ease-of-use by realizing that the networked system can be headless and use a browser-based UI for its platform. It embeds a Device Model Agent (DMA) and connects to the Device-Centric Services platform to offer services. Additionally, it offers customized diagnostic access for customer representatives to enable self-help service actions to be performed, unifies and manages multiple access needs to several disparate data access mechanisms, and uses largely COTS PC hardware rather than customized PWBs.
摘要:
The Device Model Agent (DMA), the device side technology module in Device Centric Services (DCS) system, is the main focus of this invention. DMA is a thin, efficient applications/services execution environment. DMA provides an embedded services platform for enabling system management applications and services. This allows a flexible, extensible, dynamic services management module allowing networked services to be designed, added, and managed within the system without modifications to devices, DCS system, or DMA itself. While this invention specifically describes the integration of benefits from DMA into document system devices, the concepts are equally applicable in other domains. The DMA runtime environment is a thin software interface layer that resides on a document system device between the Java runtime environment and embedded web server.
摘要:
A system for automatically detecting the need to service a machine. The system includes a processor and at least one of a device component and a supply component. The processor determines a time at which the device component will require repair or replacement and when the supply component will need replenishment and sends an electronic message addressed to a communication device accessible by the user or supplier. The electronic message includes data which facilitates ordering services and sending the supplies to the user of the machine.