Document search system
    2.
    发明申请
    Document search system 审中-公开
    文件检索系统

    公开(公告)号:US20050256868A1

    公开(公告)日:2005-11-17

    申请号:US11084301

    申请日:2005-03-17

    IPC分类号: G06F17/30

    CPC分类号: G06F16/34

    摘要: A document search system including an input device configured to derive an electronic source document from an original hardcopy document, a processor configured to generate an electronic search report based on search criteria defined in relation to the electronic source document, and an output device configured to automatically present the electronic search report.

    摘要翻译: 一种文档搜索系统,包括被配置为从原始硬拷贝文档导出电子源文档的输入设备,被配置为基于与电子源文档定义的搜索准则生成电子搜索报告的处理器,以及被配置为自动地 提供电子搜索报告。

    Image printing via a proof sheet
    4.
    发明申请
    Image printing via a proof sheet 有权
    通过校样页进行图像打印

    公开(公告)号:US20050185204A1

    公开(公告)日:2005-08-25

    申请号:US10774261

    申请日:2004-02-06

    摘要: A method for printing images. A plurality of proof sheets having a thumbnail representation of at least some of the images, and at least one user-markable field indicative of at least one corresponding image when marked are printed. User-marked ones of the proof sheets are optically scanned to detect marked ones of the at least one user-markable field. The marked fields are processed to determine at least one selected image associated with each scanned proof sheet. At least one selected image is printed after the user-marked proof sheets have been scanned.

    摘要翻译: 一种打印图像的方法。 具有至少一些图像的缩略图表示的多个校样片以及当标记时指示至少一个对应图像的至少一个用户标记字段被打印。 用户标记的证明表被光学扫描以检测至少一个用户可标记字段中的标记的那些。 处理标记的字段以确定与每个扫描的证明表相关联的至少一个选定的图像。 在扫描用户标记的校样页之后,至少打印一张图像。

    Integrated ACD and IVR scripting for call center tracking of calls
    5.
    发明授权
    Integrated ACD and IVR scripting for call center tracking of calls 有权
    集成ACD和IVR脚本,用于呼叫中心跟踪呼叫

    公开(公告)号:US07469047B2

    公开(公告)日:2008-12-23

    申请号:US11075352

    申请日:2005-03-08

    IPC分类号: H04M3/00

    CPC分类号: H04M3/523 H04M2203/2011

    摘要: A method of tracking calls received within a call center is disclosed. A call is received within a call center switch that is connected to a call center via a host interface link (HIL). The call center has an automatic call distributor (ACD) server and interactive voice response (IVR) server, which is functionally integrated with the ACD server. The call is routed to the IVR server of the call center and responses are solicited from the caller to determine a requested type of service and what skills are required for answering a call. A route request based on an HIL protocol is determined within the call center and includes a new extension number and HIL messages. The call is routed based on the route request back to the call center and to an agent via the ACD server and HIL link such that the call can be tracked while in the call center and in queue.

    摘要翻译: 公开了一种在呼叫中心内接收呼叫的方法。 在通过主机接口链路(HIL)连接到呼叫中心的呼叫中心交换机内接收呼叫。 呼叫中心具有自动呼叫分配器(ACD)服务器和交互式语音响应(IVR)服务器,与ACD服务器功能集成。 该呼叫被路由到呼叫中心的IVR服​​务器,并且从呼叫者请求响应以确定所请求的服务类型以及应答呼叫所需的技能。 在呼叫中心内确定基于HIL协议的路由请求,并且包括新的分机号码和HIL消息。 呼叫根据路由请求路由到呼叫中心,并通过ACD服务器和HIL链路路由到代理,使得呼叫可以在呼叫中心和队列中跟踪。

    Positioning device for staple guns and method of use
    6.
    发明申请
    Positioning device for staple guns and method of use 有权
    钉枪定位装置及使用方法

    公开(公告)号:US20050251981A1

    公开(公告)日:2005-11-17

    申请号:US11059940

    申请日:2005-02-17

    摘要: Apparatus for manufacturing a bedding foundation having a base and a wire grid of support wires comprises at least one vertically moveable staple gun having a staple head and a wire positioner associated with the staple head, the wire positioner being configured to engage one of the support wires and to position the one support wire relative to the staple head such that upon activation, the staple gun staples the one support wire in the intended position to the base. Apparatus for manufacturing a bedding foundation having a base and a wire grid of support wires comprises at least one vertically moveable staple gun for stapling the wire grid to the base, a support for supporting the base, a horizontally moveable carriage having a first gripper for gripping the wire grid and a second gripper for gripping the base, the carriage for indexing the wire grid and base beneath said staple gun, and a controller for controlling gripping of the grippers, horizontal movement of the carriage, vertical movement of the staple gun, and stapling of the wire grid to the base by the staple gun.

    摘要翻译: 用于制造具有支撑线的底座和线栅的床上用品的装置包括至少一个可移动的钉枪,其具有与钉头相关联的钉头和线定位器,所述线定位器被配置为接合所述支撑线中的一个 并且相对于钉头定位一个支撑线,使得在启动时,钉枪将一个支撑线钉在预期位置到基部。 用于制造具有基座和支撑线的线栅的床上用品的装置包括至少一个可垂直移动的钉枪,用于将线栅装订到基座,支撑基座,水平可移动的托架,其具有用于夹持的第一夹持器 线栅和用于夹持底座的第二夹持器,用于将线栅和基座分度在所述钉枪下方的托架以及用于控制夹持器的夹持的控制器,滑架的水平运动,钉枪的垂直运动以及 通过钉枪将丝网装订到基座上。

    In-camera cropping to standard photo sizes
    7.
    发明申请
    In-camera cropping to standard photo sizes 审中-公开
    相机裁剪为标准照片尺寸

    公开(公告)号:US20050146631A1

    公开(公告)日:2005-07-07

    申请号:US10754082

    申请日:2004-01-07

    CPC分类号: H04N5/2628 H04N5/23293

    摘要: A digital camera allows the photographer to specify an aspect ratio at which a photograph will be used, typically an aspect ratio of a standard photographic print format. The aspect ratio may optionally be specified by indicating which standard format is to be used. The aspect ratio may optionally be specified by a numerical value. The camera may optionally alter its preview image to match the desired aspect ratio. The resulting photograph may optionally be cropped to the desired aspect ratio before being stored. The resulting photograph may optionally be stored in its uncropped size, and aspect ratio and cropping information stored with it as metadata.

    摘要翻译: 数码相机允许摄影师指定将使用照片的宽高比,通常是标准照相打印格式的宽高比。 可以通过指示使用哪种标准格式来指定宽高比。 长宽比可以可选地由数值指定。 相机可以可选地改变其预览图像以匹配期望的宽高比。 所得到的照片可以可选地在被存储之前被裁剪成所需的宽高比。 所得到的照片可以可选地以其未缩放的大小,宽高比和裁剪信息存储在其中作为元数据存储。

    Call center IVR and ACD scripting method and graphical user interface
    8.
    发明授权
    Call center IVR and ACD scripting method and graphical user interface 有权
    呼叫中心IVR和ACD脚本方法和图形用户界面

    公开(公告)号:US06763104B1

    公开(公告)日:2004-07-13

    申请号:US09513231

    申请日:2000-02-24

    IPC分类号: H04M500

    摘要: A call center system and method of routing calls to individual agents within a call center is disclosed. Skills data, including a listing of skills and proficiency levels for each skill, are input via an automatic call distributor (ACD) manager having graphical user interface (GUI), to establish skills that will be available within the call center. Agents are set up that are used within the call center by listing each agent within the ACD manager and selectively mapping skills to each individual agent via the ACD manager and corresponding to what types of skills the agent possesses. A call is received within the call center and a requested type of service is determined and also what skills are required for answering the call are determined. The call is routed to an agent that has the highest efficiency level for the skills required for answering the call based on the requested type of service.

    摘要翻译: 公开了呼叫中心系统和将呼叫路由到呼叫中心内的各个代理的方法。 通过具有图形用户界面(GUI)的自动呼叫分配器(ACD)管理员输入技能数据,包括每个技能的技能和熟练程度列表,以建立呼叫中心内可用的技能。 通过在ACD管理器中列出每个代理,并通过ACD管理器选择性地将技能分配给每个代理,并对应于代理拥有的什么类型的技能,在呼叫中心内使用代理。 在呼叫中心内接收到呼叫,确定所请求的服务类型,并确定应答呼叫所需的技能。 呼叫被路由到具有最高效率水平的代理,用于根据所请求的服务类型应答呼叫所需的技能。

    Skills based routing method and system for call center
    9.
    发明授权
    Skills based routing method and system for call center 有权
    基于技能的路由方法和呼叫中心系统

    公开(公告)号:US06587556B1

    公开(公告)日:2003-07-01

    申请号:US09512428

    申请日:2000-02-25

    IPC分类号: H04M700

    摘要: A method and system of configuring the scripting of a call center includes an interactive voice response (IVR) server and automatic call distributor (ACD) server and associated graphical user interface contained on a computer screen of an ACD manager that is loaded on a call center computer. A script editor window is displayed as a result of user input as part of a graphical user interface for the call center. The script editor window includes a script display area. Script icons are representative of ACD and IVR scripting actions and are dragged from an action toolbar into the script display area. The script icons are linked based on user input in the order which represents the IVR and ACD scripting within the call center.

    摘要翻译: 配置呼叫中心脚本的方法和系统包括交互式语音响应(IVR)服务器和自动呼叫分配器(ACD)服务器以及包含在ACD管理器的计算机屏幕上的相关联的图形用户界面,ACD管理器被加载到呼叫中心 电脑。 作为呼叫中心的图形用户界面的一部分,作为用户输入的结果显示了脚本编辑器窗口。 脚本编辑器窗口包括脚本显示区域。 脚本图标代表ACD和IVR脚本操作,并从操作工具栏拖动到脚本显示区域。 基于用户输入的脚本图标按照呼叫中心内的IVR和ACD脚本的顺序进行链接。

    Canine apparel
    10.
    发明申请
    Canine apparel 审中-公开
    犬服装

    公开(公告)号:US20070193532A1

    公开(公告)日:2007-08-23

    申请号:US11348426

    申请日:2006-02-06

    申请人: Michael Shelton

    发明人: Michael Shelton

    IPC分类号: A01K13/00

    CPC分类号: A01K1/0263 A01K13/006

    摘要: The present invention is an article of apparel that can relatively easily enclose the body of a dog to retain undesirable debris located on or about the body of the animal. Thereby, dander, mud, dirt, water and other materials commonly found on and around a dog's body may be retained within the article of apparel keeping a vehicle, house, and other similar locations visited by the dog relatively clean. The apparel is made of a lightweight, washable, durable material that is preferably breathable.

    摘要翻译: 本发明是一种能够相对容易地包围狗的身体以保留位于动物身体上或周围的不期望的碎屑的服饰制品。 因此,通常在狗身上和周围发现的皮屑,泥土,污垢,水和其他材料可能被保留在服装内,保持由狗访问的车辆,房屋和其他类似的位置相对干净。 服装由轻质,可洗涤,耐用的材料制成,优选是透气的。