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公开(公告)号：US12120070B2
公开(公告)日：2024-10-15
申请号：US17171417
申请日：2021-02-09
Applicant: Microsoft Technology Licensing, LLC
Inventor： Xianchao Wu
IPC: G06F15/16 , G06F16/332 , G06N5/01 , G06N20/00 , H04L51/02 , H04L51/046 , H04L51/222
CPC classification number: H04L51/02 , G06F16/3329 , G06N5/01 , G06N20/00 , H04L51/046 , H04L51/222
Abstract: The present disclosure provides method and apparatus for providing information in automated chatting. A message is received in a chat flow. At least one of location information, time information and service intention information is identified from the message. A response to the message is generated based on at least one of the location information, the time information and the service intention information. The response is provided in the chat flow.
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公开(公告)号：US11586810B2
公开(公告)日：2023-02-21
申请号：US16626283
申请日：2017-06-26
Applicant: MICROSOFT TECHNOLOGY LICENSING, LLC
Inventor： Xianchao Wu , Zhan Chen
Abstract: The present disclosure provides method and apparatus for generating responses in automated chatting. A message may be received in a session. An intention vector may be determined based at least on the message and the session through dynamic memory network (DMN), the intention vector indicating an attention point and an intention. A response may be generated based at least on the intention vector.
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公开(公告)号：US11373100B2
公开(公告)日：2022-06-28
申请号：US15363145
申请日：2016-11-29
Applicant: Microsoft Technology Licensing, LLC
Inventor： Xianchao Wu , Keizo Fujiwara
IPC: G06N5/02 , G06F16/903 , G06N5/04 , G06Q30/02 , G06F16/9535 , G06F40/279 , G06Q10/10 , G06N20/00
Abstract: Described herein is a system and method for providing a conversation session with an artificial intelligence entity that is associated with a business entity. In some aspects, input is provided to an artificial intelligence entity advertisement system. The input is analyzed to determine the subject matter of the input. An artificial intelligence entity associated with the subject matter is then selected and provided to the user. The artificial intelligence entity recommends products or services that are provided by the business entity to the user.
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公开(公告)号：US10951555B2
公开(公告)日：2021-03-16
申请号：US16605713
申请日：2017-05-08
Applicant: Microsoft Technology Licensing, LLC
Inventor： Xianchao Wu
IPC: G06F15/16 , H04L12/58 , G06N20/00 , G06F16/332 , G06N5/00
Abstract: The present disclosure provides method and apparatus for providing information in automated chatting. A message is received in a chat flow. At least one of location information, time information and service intention information is identified from the message. A response to the message is generated based on at least one of the location information, the time information and the service intention information. The response is provided in the chat flow.
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公开(公告)号：US20200042597A1
公开(公告)日：2020-02-06
申请号：US16493699
申请日：2017-04-27
Applicant: Microsoft Technology Licensing, LLC
Inventor： Xianchao Wu
IPC: G06F17/27 , H04L12/58 , G06F16/332 , G06F17/28
Abstract: The present disclosure provides method and apparatus for generating question-answer (QA) pairs for automated chatting. A plain text may be obtained. A question may be determined based on the plain text through a deep learning model. A QA pair may be formed based on the question and the plain text.
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Patent Agency Ranking
公开(公告)号：US20180218252A1
公开(公告)日：2018-08-02
申请号：US15420426
申请日：2017-01-31
Applicant: MICROSOFT TECHNOLOGY LICENSING, LLC
Inventor： Xianchao Wu
Abstract: Described herein is a system and method for providing a conversation session with an artificial intelligence entity in a user interface. Once the conversation session with the artificial intelligence entity has been initiated, other individuals and/or artificial intelligence entities may be invited to join the conversation. In addition, other users may view the interactions between the individuals and the artificial intelligence entities without participating in the conversation. Although the other users are not participating in the conversation, the user interface enables these users to provide comments about the interactions. These comments may be used to train the artificial intelligence entities.
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公开(公告)号：US20180189857A1
公开(公告)日：2018-07-05
申请号：US15399035
申请日：2017-01-05
Applicant: Microsoft Technology Licensing, LLC
Inventor： Xianchao Wu , Wei Wu , Keizo Fujiwara , Zhan Chen , Momo Klyen , Jyunnya Saiki , Akihiro Okuzawa
IPC: G06Q30/06 , G06N99/00 , G06Q50/00 , G06F17/27 , G10L15/197
Abstract: The present disclosure is directed to systems, methods and devices for providing product and service recommendations to users via conversational AI dialog. A natural language user input may be inspected. One or more product-related keywords from the inspected natural language user input may be extracted. A user profile for a user may be analyzed and a determination regarding one or more categories from the user profile that are related to the extracted product-related keywords may be made. One or more match values connecting the natural language user input to one or more candidate product recommendations may be calculated. The one or more candidate product recommendations may be ranked and a product recommendation based on the ranking may be provided.
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公开(公告)号：US20180174020A1
公开(公告)日：2018-06-21
申请号：US15386946
申请日：2016-12-21
Applicant: Microsoft Technology Licensing, LLC
Inventor： Xianchao Wu
CPC classification number: G06N3/006 , G06F16/3329 , G06F16/3344 , G06F16/338 , G06N3/0445 , G06N3/08
Abstract: Systems and methods for emotionally intelligent automated chatting are provided. The systems and method provide emotionally intelligent automated (or artificial intelligence) chatting by determining a context and an emotion of a conversation with a user. Based on these determinations, the systems and methods may select one or more responses from a database of responses to a reply to a user query. Further, the systems and methods are able update or train based on user feedback and/or world feedback.
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公开(公告)号：US20180150749A1
公开(公告)日：2018-05-31
申请号：US15363145
申请日：2016-11-29
Applicant: Microsoft Technology Licensing, LLC
Inventor： Xianchao Wu , Keizo Fujiwara
CPC classification number: G06N5/02 , G06F16/90335 , G06F16/9535 , G06F17/2765 , G06N5/04 , G06N20/00 , G06Q10/10 , G06Q30/0269
Abstract: Described herein is a system and method for providing a conversation session with an artificial intelligence entity that is associated with a business entity. In some aspects, input is provided to an artificial intelligence entity advertisement system. The input is analyzed to determine the subject matter of the input. An artificial intelligence entity associated with the subject matter is then selected and provided to the user. The artificial intelligence entity recommends products or services that are provided by the business entity to the user.
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公开(公告)号：US12198400B2
公开(公告)日：2025-01-14
申请号：US18373583
申请日：2023-09-27
Applicant: Microsoft Technology Licensing, LLC
Inventor： Xianchao Wu , Daigo Hamura , Yongdong Wang
Abstract: A method and apparatus for providing emotional care in a session between a user and conversational agent. A first group of images comprising one or more images associated with the user may be received in the session. A user profile may be obtained. A first group of textual descriptions may be generated from the first group of images based at least on emotion information in the user profile. A first memory record may be created based at least on the first group of images and the first group of textual descriptions. A second group of images may be received in the session to generate a second group of textual descriptions from the second group of images based at least on the emotion information in the user profile. A second memory record may be created based at least on the second group of images and the second group of textual descriptions.
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