公开(公告)号：US11586810B2

公开(公告)日：2023-02-21

申请号：US16626283

申请日：2017-06-26

Applicant: MICROSOFT TECHNOLOGY LICENSING, LLC

Inventor： Xianchao Wu ,  Zhan Chen

IPC: G06F40/30 ,  H04L51/02 ,  G06F40/20 ,  G06N3/04 ,  G06N3/088

Abstract: The present disclosure provides method and apparatus for generating responses in automated chatting. A message may be received in a session. An intention vector may be determined based at least on the message and the session through dynamic memory network (DMN), the intention vector indicating an attention point and an intention. A response may be generated based at least on the intention vector.

公开(公告)号：US20180189857A1

公开(公告)日：2018-07-05

申请号：US15399035

申请日：2017-01-05

Applicant: Microsoft Technology Licensing, LLC

Inventor： Xianchao Wu ,  Wei Wu ,  Keizo Fujiwara ,  Zhan Chen ,  Momo Klyen ,  Jyunnya Saiki ,  Akihiro Okuzawa

IPC: G06Q30/06 ,  G06N99/00 ,  G06Q50/00 ,  G06F17/27 ,  G10L15/197

Abstract: The present disclosure is directed to systems, methods and devices for providing product and service recommendations to users via conversational AI dialog. A natural language user input may be inspected. One or more product-related keywords from the inspected natural language user input may be extracted. A user profile for a user may be analyzed and a determination regarding one or more categories from the user profile that are related to the extracted product-related keywords may be made. One or more match values connecting the natural language user input to one or more candidate product recommendations may be calculated. The one or more candidate product recommendations may be ranked and a product recommendation based on the ranking may be provided.

公开(公告)号：US11551804B2

公开(公告)日：2023-01-10

申请号：US16612742

申请日：2017-05-11

Applicant: MICROSOFT TECHNOLOGY LICENSING, LLC

Inventor： Xianchao Wu ,  Zhan Chen ,  Di Li

IPC: G16H20/70 ,  G16H10/60 ,  G16H50/70 ,  G16H50/20 ,  G16H10/20 ,  G16H70/20 ,  G16H80/00

Abstract: Method and apparatus for assisting psychological cure in automated chatting. At least one message may be received in a chat flow, a psychological test may be performed based on the at least one message, and a cure strategy may be provided based at least on the psychological test. A first request for obtaining user information of a user may be received in a chat flow, the user information may be provided based on the first request, a second request for obtaining a suggested cure strategy for the user may be received, and the suggested cure strategy may be provided based on the second request, wherein the suggested cure strategy may be determined based at least on the user information.

公开(公告)号：US11625622B2

公开(公告)日：2023-04-11

申请号：US15624141

申请日：2017-06-15

Applicant: Microsoft Technology Licensing, LLC

Inventor： Emmanouil Koukoumidis ,  Joseph Johnson, Jr. ,  Dustin I. Abramson ,  Maria A. Rangel ,  Ying Wang ,  Di Li ,  Steven G. Zittrower ,  Hailong Mu ,  Kelli A. Stuckart ,  Hudong Wang ,  Pengfei Hao ,  Donald F. Brinkman ,  Kati A. London ,  Zhan Chen

IPC: G06N5/04 ,  G06F40/30 ,  G06F40/216 ,  G06F40/284 ,  G06F40/295 ,  G06N3/08 ,  G06N3/04 ,  G06N7/00 ,  G06N3/088

Abstract: Aspects of the present disclosure provide systems and methods for detecting memorable events of a user, storing those memorable events in a user profile, and leveraging those events to the user. In so doing, memorable events with positive emotional weight may be recalled to encourage delightful experiences. Alternatively or additionally, memorable events with negative emotional weight may be recalled to increase user engagement for conversational systems.

公开(公告)号：US10250532B2

公开(公告)日：2019-04-02

申请号：US15581116

申请日：2017-04-28

Applicant: Microsoft Technology Licensing, LLC

Inventor： Emmanouil Koukoumidis ,  Joseph Johnson, Jr. ,  Dustin I. Abramson ,  Maria A. Rangel ,  Ying Wang ,  Di Li ,  Steven G. Zittrower ,  Hailong Mu ,  Kelli A. Stuckart ,  Hudong Wang ,  Pengfei Hao ,  Donald F. Brinkman ,  Kati A. London ,  Zhan Chen

IPC: H04L12/58 ,  G06N99/00 ,  G06N3/00 ,  G06F17/30

Abstract: Systems and methods for personality consistent automated chatting are provided. The systems and methods track the emotional state of the chat bot, track entity related dispositions of the chat bot and/or track the closeness of the relationship between the chat bot and a user. Accordingly, the systems and methods are able to provide consistent personality and/or points of view by generating replies based on the tracked chat bot emotional state, chat bot entity dispositions, and/or the relationship closeness between the chat bot and the user.

公开(公告)号：US11093711B2

公开(公告)日：2021-08-17

申请号：US15433162

申请日：2017-02-15

Applicant: Microsoft Technology Licensing, LLC

Inventor： Katsuya Iida ,  Momo Klyen ,  Keizo Fujiwara ,  Xianchao Wu ,  Zhan Chen

IPC: G06F40/253 ,  G06N5/02 ,  G06N20/00 ,  G06K9/62 ,  G06F16/9032 ,  G06F16/2457 ,  G06K9/00

Abstract: The present disclosure is directed to systems, methods and devices for providing artificial intelligence (AI) entity-specific feedback. Official content related to an entity or entity figure may be extracted and analyzed. The extracted content may be classified in an entity corpus based on a determined language style of the content. An input into a conversational AI system may be received. A plurality of potential responses related to the input may be determined from one or more entity corpus. Each of the plurality of potential responses may be ranked according to a rank match value calculated for each of the plurality of determined responses, and at least one of potential responses may be provided as feedback.

公开(公告)号：US20180316631A1

公开(公告)日：2018-11-01

申请号：US15581116

申请日：2017-04-28

Applicant: Microsoft Technology Licensing, LLC

Inventor： Emmanouil Koukoumidis ,  Joseph Johnson, JR. ,  Dustin I. Abramson ,  Maria A. Rangel ,  Ying Wang ,  Di Li ,  Steven G. Zittrower ,  Hailong Mu ,  Kelli A. Stuckart ,  Hudong Wang ,  Pengfei Hao ,  Donald F. Brinkman ,  Kati A. London ,  Zhan Chen

IPC: H04L12/58 ,  G06N3/00 ,  G06F17/30 ,  G06N99/00

CPC classification number: H04L51/02 ,  G06F17/30654 ,  G06N3/006 ,  G06N99/005 ,  H04L51/04

Abstract: Systems and methods for personality consistent automated chatting are provided. The systems and methods track the emotional state of the chat bot, track entity related dispositions of the chat bot and/or track the closeness of the relationship between the chat bot and a user. Accordingly, the systems and methods are able to provide consistent personality and/or points of view by generating replies based on the tracked chat bot emotional state, chat bot entity dispositions, and/or the relationship closeness between the chat bot and the user.

公开(公告)号：US20180089164A1

公开(公告)日：2018-03-29

申请号：US15433162

申请日：2017-02-15

Applicant: Microsoft Technology Licensing, LLC

Inventor： Katsuya Iida ,  Momo Klyen ,  Keizo Fujiwara ,  Xianchao Wu ,  Zhan Chen

IPC: G06F17/27 ,  G06N99/00 ,  G06N5/02

CPC classification number: G06F17/274 ,  G06F16/24578 ,  G06F16/90332 ,  G06N5/022 ,  G06N20/00

Abstract: The present disclosure is directed to systems, methods and devices for providing artificial intelligence (AI) entity-specific feedback. Official content related to an entity or entity figure may be extracted and analyzed. The extracted content may be classified in an entity corpus based on a determined language style of the content. An input into a conversational AI system may be received. A plurality of potential responses related to the input may be determined from one or more entity corpus. Each of the plurality of potential responses may be ranked according to a rank match value calculated for each of the plurality of determined responses, and at least one of potential responses may be provided as feedback.