Centralized Method for Customer Assistance and System Verification
    1.
    发明申请
    Centralized Method for Customer Assistance and System Verification 审中-公开
    客户援助和系统验证的集中方法

    公开(公告)号:US20150026077A1

    公开(公告)日:2015-01-22

    申请号:US13945590

    申请日:2013-07-18

    Applicant: NetApp, Inc.

    CPC classification number: G06Q30/016 G06Q10/0833 G06Q10/0838

    Abstract: A system and method for providing customer guidance in deploying a modular computing system is provided. In some embodiments, the method comprises receiving a shipping container identifier. A computing system is used to determine, based on the shipping container identifier, that a component of the modular computing system has been received by a customer. It is determined whether the modular computing system can be deployed based on the component having been received by the customer. An indicator is provided of whether the modular computing system can be deployed. An instruction is provided for deploying the modular computing system, and a diagnostic procedure is performed on a deployed component of the modular computing system. In one such embodiment, the diagnostic procedure determines whether the instruction was correctly performed.

    Abstract translation: 提供了一种在部署模块化计算系统中提供客户指导的系统和方法。 在一些实施例中,该方法包括接收运送容器标识符。 计算系统用于基于运输容器标识来确定模块化计算系统的组件已被客户接收。 确定是否可以基于已经被客户接收的组件来部署模块化计算系统。 提供了可以部署模块化计算系统的指标。 提供了用于部署模块化计算系统的指令,并且对模块化计算系统的部署组件执行诊断过程。 在一个这样的实施例中,诊断过程确定指令是否被正确执行。

    System and method for planning an upgrade of a modular computing system

    公开(公告)号:US09600604B2

    公开(公告)日:2017-03-21

    申请号:US13945634

    申请日:2013-07-18

    Applicant: NetApp, Inc.

    CPC classification number: G06F17/50 G06F3/048

    Abstract: A system and method for planning and configuring the components of a modular computing system is provided. In some embodiments, the method for planning an implementation of a modular computing system comprises presenting a user interface at a display device, the user interface including a plurality of user-selectable objects, each of the user-selectable objects representing a component of the modular computing system. A user selection is received via a user input device. The user selection is from among the user-selectable objects and specifies one of an enclosure, an existing component, and a future component of the modular computing system. A representation of the specified one of an enclosure, an existing component, and a future component is displayed at a display device. The user selection is verified with respect to an implementation guideline. An indicator of whether the user selection meets the implementation guideline is displayed at the display device.

    System and Method for Providing Customer Guidance in Deploying a Computing System
    3.
    发明申请
    System and Method for Providing Customer Guidance in Deploying a Computing System 审中-公开
    提供客户指导部署计算机系统和方法

    公开(公告)号:US20150026076A1

    公开(公告)日:2015-01-22

    申请号:US13945562

    申请日:2013-07-18

    Applicant: NetApp, Inc.

    CPC classification number: G06Q30/016 G06Q10/0838

    Abstract: A system and method for helping customers install a modular computing system is provided. In some embodiments, the method comprises determining, using a computing system, whether all components of a modular computing system have been received by a customer. Based on determining that not all the components of the modular computing system have been received by the customer, it is determined whether the modular computing system can be incrementally deployed. A customer instruction for incrementally deploying the modular computing system is provided at a display device. A communication link is established with a component of the modular computing system. Communications directed over the communication link are used to determine whether a customer correctly performed the provided customer instruction. In one such embodiment, the determining of whether the modular computing system can be incrementally deployed includes determining whether a minimum resource requirement is met.

    Abstract translation: 提供了一种帮助客户安装模块化计算系统的系统和方法。 在一些实施例中,该方法包括使用计算系统确定模块化计算系统的所有组件是否已被客户接收。 基于确定并非所有模块化计算系统的组件都已被客户接收,确定模块化计算系统是否可以逐步部署。 在显示装置处提供用于递增地部署模块化计算系统的客户指令。 与模块化计算系统的组件建立通信链路。 通过通信链路进行的通信用于确定客户是否正确地执行了提供的客户指令。 在一个这样的实施例中,确定模块化计算系统是否可以增量部署包括确定是否满足最小资源需求。

    System and Method for Planning an Implementation of a Computing System
    4.
    发明申请
    System and Method for Planning an Implementation of a Computing System 有权
    规划计算机系统实施的系统和方法

    公开(公告)号:US20150026621A1

    公开(公告)日:2015-01-22

    申请号:US13945634

    申请日:2013-07-18

    Applicant: NetApp, Inc.

    CPC classification number: G06F17/50 G06F3/048

    Abstract: A system and method for planning and configuring the components of a modular computing system is provided. In some embodiments, the method for planning an implementation of a modular computing system comprises presenting a user interface at a display device, the user interface including a plurality of user-selectable objects, each of the user-selectable objects representing a component of the modular computing system. A user selection is received via a user input device. The user selection is from among the user-selectable objects and specifies one of an enclosure, an existing component, and a future component of the modular computing system. A representation of the specified one of an enclosure, an existing component, and a future component is displayed at a display device. The user selection is verified with respect to an implementation guideline. An indicator of whether the user selection meets the implementation guideline is displayed at the display device.

    Abstract translation: 提供了一种用于规划和配置模块化计算系统的组件的系统和方法。 在一些实施例中,用于规划模块化计算系统的实现的方法包括在显示设备处呈现用户界面,所述用户界面包括多个用户可选择的对象,每个用户可选择的对象表示模块化的组件 计算系统。 通过用户输入设备接收用户选择。 用户选择来自用户可选择的对象,并且指定模块化计算系统的机箱,现有组件和未来组件之一。 在显示设备上显示外壳,现有组件和未来组件中指定的一个的表示。 用户选择根据实施准则进行验证。 在显示装置上显示用户选择是否符合实施方针的指示。

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