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公开(公告)号：US08473432B2
公开(公告)日：2013-06-25
申请号：US12841624
申请日：2010-07-22
Applicant: Nikolaos Anerousis , Shu Tao
Inventor： Nikolaos Anerousis , Shu Tao
IPC: G06N5/00
CPC classification number: G06N5/043
Abstract: Techniques are provided for improved issue resolution in an expert network. For example, a method comprises the following steps. Information is extracted comprising: content of one or more historical records associated with resolutions of one or more previous issues; and transfer routing sequences indicating routes through routing entities in an expert network that the one or more previous issues passed in order to be respectively resolved. A model is computed based on at least a portion of the extracted information, wherein the computed model statistically captures one or more ticket transfer patterns among routing entities in the expert network. One or more future issue resolution routing recommendations are determined based on at least one of the one or more ticket transfer patterns captured by the computed model.
Abstract translation: 提供技术用于改进专家网络中的问题解决。 例如，一种方法包括以下步骤。 提取信息包括：与一个或多个先前问题的解决方案相关联的一个或多个历史记录的内容; 并且通过所述一个或多个先前问题通过的专家网络中的路由实体来传送指示路由的路由序列，以便分别解决。 基于提取的信息的至少一部分来计算模型，其中所计算的模型统计地捕获专家网络中的路由实体之中的一个或多个票证转移模式。 基于由所计算的模型捕获的一个或多个票据传送模式中的至少一个来确定一个或多个将来的问题解决路由建议。
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2.发明授权Method and apparatus for component association inference, failure diagnosis and misconfiguration detection based on historical failure data 有权基于历史故障数据的组件关联推理，故障诊断和配置错误检测的方法和装置公开(公告)号：US07937347B2
公开(公告)日：2011-05-03
申请号：US11762229
申请日：2007-06-13
Applicant: Nikolaos Anerousis , Hani T. Jamjoom , Yun Mao , Shu Tao
Inventor： Nikolaos Anerousis , Hani T. Jamjoom , Yun Mao , Shu Tao
IPC: G06N5/00
CPC classification number: G06F11/079 , G06F11/0709
Abstract: A method (which can be computer implemented) for inferring component associations among a plurality of components in a distributed computing system includes the steps of obtaining status information for each pertinent component of the plurality of components, forming an N by D matrix, X, based on the status information, and factorizing the matrix X to obtain a first matrix indicative of the component associations to be inferred and a second matrix indicative of failure explanations for corresponding ones of the probe instances. N is a number of probe instances associated with a given time frame. D is a number of the plurality of components for which the associations are to be inferred. Techniques are also presented for forming a database with the status information.
Abstract translation: 一种用于推断分布式计算系统中的多个组件之间的组件关联的方法（其可以是计算机实现的）包括以下步骤：获得针对多个组件的每个相关组件的状态信息，形成N乘D矩阵 对状态信息进行分解，并且对矩阵X进行因子分解以获得指示要被推断的组件关联的第一矩阵和指示对应的探针实例的故障说明的第二矩阵。 N是与给定时间帧相关联的多个探测实例。 D是要推断关联的多个组件的数量。 还提供了用于形成具有状态信息的数据库的技术。
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3.发明申请METHOD AND APPARATUS FOR COMPONENT ASSOCIATION INFERENCE, FAILURE DIAGNOSIS AND MISCONFIGURATION DETECTION BASED ON HISTORICAL FAILURE DATA 有权基于历史故障数据的组件关联干扰，故障诊断和不协调检测的方法与装置公开(公告)号：US20080313118A1
公开(公告)日：2008-12-18
申请号：US11762229
申请日：2007-06-13
Applicant: Nikolaos Anerousis , Hani T. Jamjoom , Yun Mao , Shu Tao
Inventor： Nikolaos Anerousis , Hani T. Jamjoom , Yun Mao , Shu Tao
IPC: G06N5/04
CPC classification number: G06F11/079 , G06F11/0709
Abstract: A method (which can be computer implemented) fox inferring component associations among a plurality of components in a distributed computing system includes the steps of obtaining status information fox each pertinent component of the plurality of components, forming an N by D matrix, X, based on the status information, and factorizing the matrix X to obtain a first matrix indicative of the component associations to be inferred and a second matrix indicative of failure explanations for corresponding ones of the probe instances. N is a number of probe instances associated with a given time flame. D is a number of the plurality of components fox which the associations are to be inferred. Techniques are also presented for forming a database with the status information.
Abstract translation: 一种分布式计算系统中的多个组件之间的狐狸推断组件关联的方法（包括以下步骤）：获取状态信息狐（fox）各组分的相关分量，形成N×D矩阵，X 对状态信息进行分解，并且对矩阵X进行因子分解以获得指示要被推断的组件关联的第一矩阵和指示对应的探针实例的故障说明的第二矩阵。 N是与给定时间火焰相关联的多个探测实例。 D是要推断的关联的多个组件狐的数量。 还提供了用于形成具有状态信息的数据库的技术。
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4.发明申请SYSTEM AND METHOD FOR MONITORING LARGE-SCALE DISTRIBUTION NETWORKS BY DATA SAMPLING 审中-公开通过数据采样监控大规模分布网络的系统和方法公开(公告)号：US20080181134A1
公开(公告)日：2008-07-31
申请号：US11668225
申请日：2007-01-29
Applicant: Nikolaos Anerousis , Hani T. Jamjoom , Debanjan Saha , Shu Tao , Jin Zhou
Inventor： Nikolaos Anerousis , Hani T. Jamjoom , Debanjan Saha , Shu Tao , Jin Zhou
IPC: H04L12/28
CPC classification number: H04L43/022 , H04L41/0213 , H04L41/064 , H04L41/0893 , H04L41/12 , H04L43/0817
Abstract: A method for monitoring a network includes: identifying a plurality of groups of devices in a network, wherein each of the plurality of groups of devices is a set of related devices; sampling a status of a group of nodes in each of the plurality of groups of devices, wherein each of the plurality of groups of devices has a plurality of groups of nodes; and determining a status of the network based on the sampled status of the group of nodes in each of the plurality of groups of devices.
Abstract translation: 一种用于监视网络的方法包括：识别网络中的多组设备，其中所述多组设备中的每一组是一组相关设备; 对所述多组设备中的每一组中的一组节点进行采样，其中所述多组设备中的每一组具有多组节点; 以及基于所述多组设备中的每一组中的所述节点组的采样状态来确定所述网络的状态。
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公开(公告)号：US08126753B2
公开(公告)日：2012-02-28
申请号：US11834328
申请日：2007-08-06
Applicant: Nikolaos Anerousis , Abhijit Bose , Genady Grabarnik , Debanjan Saha , Larisa Shwartz , Shu Tao
Inventor： Nikolaos Anerousis , Abhijit Bose , Genady Grabarnik , Debanjan Saha , Larisa Shwartz , Shu Tao
IPC: G06F17/60
CPC classification number: G06Q10/06 , G06Q10/04 , G06Q10/063 , G06Q10/06395
Abstract: An exemplary method of responding to a request for a value of at least one metric associated with at least one process includes a step of determining whether responding to the request requires updating the value of the at least one metric. When responding to the request does not require updating the value of the at least one metric, a response is determined based at least in part on at least one stored value of the at least one metric. When responding to the request does require updating the value of the at least one metric, the value of the at least one metric is updated and a response is determined based at least in part on the at least one updated value of the at least one metric. Updating the value of the at least one metric, at least when responding to the request requires updating the value of the at least one metric, includes steps of determining at least one new value of the at least one metric based at least in part on at least one stored value of the at least one metric and storing the at least one new value of the at least one metric. The method also includes a step of responding to the request with the determined response.
Abstract translation: 响应对与至少一个过程相关联的至少一个度量的值的请求的示例性方法包括确定对该请求的响应是否需要更新该至少一个度量的值的步骤。 当响应于请求不需要更新至少一个度量的值时，至少部分地基于至少一个度量的至少一个存储的值来确定响应。 当响应于请求确实需要更新至少一个度量的值时，更新至少一个度量的值，并且至少部分地基于至少一个度量的至少一个更新值来确定响应 。 至少在响应于该请求需要更新至少一个度量的值时，更新该至少一个度量的值包括以下步骤：至少部分地基于以下内容来确定至少一个度量的至少一个新值： 所述至少一个度量的至少一个存储值并且存储所述至少一个度量的所述至少一个新值。 该方法还包括以确定的响应来响应请求的步骤。
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Patent Agency Ranking
公开(公告)号：US20120023044A1
公开(公告)日：2012-01-26
申请号：US12841624
申请日：2010-07-22
Applicant: Nikolaos Anerousis , Shu Tao
Inventor： Nikolaos Anerousis , Shu Tao
CPC classification number: G06N5/043
Abstract: Techniques are provided for improved issue resolution in an expert network. For example, a method comprises the following steps. Information is extracted comprising: content of one or more historical records associated with resolutions of one or more previous issues; and transfer routing sequences indicating routes through routing entities in an expert network that the one or more previous issues passed in order to be respectively resolved;. A model is computed based on at least a portion of the extracted information, wherein the computed model statistically captures one or more ticket transfer patterns among routing entities in the expert network. One or more future issue resolution routing recommendations are determined based on at least one of the one or more ticket transfer patterns captured by the computed model.
Abstract translation: 提供技术用于改进专家网络中的问题解决。 例如，一种方法包括以下步骤。 提取信息包括：与一个或多个先前问题的解决方案相关联的一个或多个历史记录的内容; 以及通过所述一个或多个先前问题通过的专家网络中的路由实体来传送指示路由的路由序列，以便分别解决; 基于提取的信息的至少一部分来计算模型，其中所计算的模型统计地捕获专家网络中的路由实体之中的一个或多个票证转移模式。 基于由所计算的模型捕获的一个或多个票据传送模式中的至少一个来确定一个或多个将来的问题解决路由建议。
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公开(公告)号：US20090043619A1
公开(公告)日：2009-02-12
申请号：US11834328
申请日：2007-08-06
Applicant: Nikolaos Anerousis , Abhijit Bose , Genady Grabamik , Debanjan Saha , Larisa Shwartz , Shu Tao
Inventor： Nikolaos Anerousis , Abhijit Bose , Genady Grabamik , Debanjan Saha , Larisa Shwartz , Shu Tao
IPC: G06Q10/00
CPC classification number: G06Q10/06 , G06Q10/04 , G06Q10/063 , G06Q10/06395
Abstract: An exemplary method of responding to a request for a value of at least one metric associated with at least one process includes a step of determining whether responding to the request requires updating the value of the at least one metric. When responding to the request does not require updating the value of the at least one metric, a response is determined based at least in part on at least one stored value of the at least one metric. When responding to the request does require updating the value of the at least one metric, the value of the at least one metric is updated and a response is determined based at least in part on the at least one updated value of the at least one metric. Updating the value of the at least one metric, at least when responding to the request requires updating the value of the at least one metric, includes steps of determining at least one new value of the at least one metric based at least in part on at least one stored value of the at least one metric and storing the at least one new value of the at least one metric. The method also includes a step of responding to the request with the determined response.
Abstract translation: 响应对与至少一个过程相关联的至少一个度量的值的请求的示例性方法包括确定对该请求的响应是否需要更新该至少一个度量的值的步骤。 当响应于请求不需要更新至少一个度量的值时，至少部分地基于至少一个度量的至少一个存储的值来确定响应。 当响应于请求确实需要更新至少一个度量的值时，更新至少一个度量的值，并且至少部分地基于至少一个度量的至少一个更新值来确定响应 。 至少在响应于该请求需要更新至少一个度量的值时，更新该至少一个度量的值包括以下步骤：至少部分地基于以下内容来确定至少一个度量的至少一个新值： 所述至少一个度量的至少一个存储值并且存储所述至少一个度量的所述至少一个新值。 该方法还包括以确定的响应响应该请求的步骤。
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公开(公告)号：US08391186B2
公开(公告)日：2013-03-05
申请号：US12696700
申请日：2010-01-29
Applicant: George A. DeSimone , Shang Qing Guo , William Joseph Rippon , Zon-Yin Shae , Kunwadee Sripanidkulchai , Shu Tao
Inventor： George A. DeSimone , Shang Qing Guo , William Joseph Rippon , Zon-Yin Shae , Kunwadee Sripanidkulchai , Shu Tao
Abstract: A computer implemented method that analyzes and improves a dial plan. A dial plan design template system receives an existing dial plan. The dial plan design template system models the existing dial plan as a directed graph. The dial plan design template system analyzes the directed graph to determine compliance with a set of edge rules. The dial plan design template system analyzes the directed graph to determine compliance with a set of connectivity type rules.
Abstract translation: 一种分析和改进拨号计划的计算机实现方法。 拨号计划设计模板系统接收现有拨号计划。 拨号计划设计模板系统将现有拨号计划作为有向图进行建模。 拨号计划设计模板系统分析有向图以确定符合一组边缘规则。 拨号计划设计模板系统分析有向图以确定是否符合一组连接类型规则。
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公开(公告)号：US08996341B2
公开(公告)日：2015-03-31
申请号：US13610116
申请日：2012-09-11
Applicant: Winnie W. Cheng , Gengxin Miao , James R. Moulic , Shu Tao
Inventor： Winnie W. Cheng , Gengxin Miao , James R. Moulic , Shu Tao
CPC classification number: H04L41/142 , H04L41/0816 , H04L41/145 , H04L41/22 , Y04S40/162
Abstract: A system comprises a modeling component, a routing component, a simulator component and a configuration component. The modeling component is operative to obtain at least one model of at least one collaborative network. The routing component is operative to model at least one routing pattern for one or more nodes of a given collaborative network. The simulator component is operative to simulate one or more virtual network topologies of the given collaborative network using the at least one model and the at least one routing pattern. The configuration component is operative to configure one or more given virtual network topologies on the given collaborative network. The collaborative network comprises a plurality of nodes and one or more edges between pairs of the plurality of nodes. The modeling component, routing component, simulator component and configuration component are executed by at least one processing device.
Abstract translation: 系统包括建模组件，路由组件，模拟器组件和配置组件。 建模组件可操作以获得至少一个协作网络的至少一个模型。 路由组件可操作以对给定协作网络中的一个或多个节点建立至少一个路由模式。 所述模拟器组件可操作以使用所述至少一个模型和所述至少一个路由模式来模拟给定协作网络的一个或多个虚拟网络拓扑。 配置组件可用于在给定协作网络上配置一个或多个给定的虚拟网络拓扑。 协作网络包括多个节点和多个节点对之间的一个或多个边缘。 建模组件，路由组件，模拟器组件和配置组件由至少一个处理设备执行。
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10.发明申请METHOD AND APPARATUS FOR EFFICIENT PROBLEM RESOLUTION VIA INCREMENTALLY CONSTRUCTED CAUSALITY MODEL BASED ON HISTORY DATA 审中-公开通过基于历史数据的增量建模理论模型的有效问题解决方法和装置公开(公告)号：US20090055684A1
公开(公告)日：2009-02-26
申请号：US11844012
申请日：2007-08-23
Applicant: Hani T. Jamjoom , Debanjan Saha , Sambit Sahu , Shu Tao
Inventor： Hani T. Jamjoom , Debanjan Saha , Sambit Sahu , Shu Tao
IPC: G06F11/00
CPC classification number: G06F11/0709 , G06F11/079 , G06F11/2294 , H04L41/0631 , H04L41/5074
Abstract: A system for problem resolution in network and systems management includes a database of trouble ticket data including information fields for checked components and affected components, an automated model builder system that processes the trouble ticket data to construct a causality model to represent causality information between system components identified in the checked component and affected component fields of the trouble ticket data, and an automated problem analysis system that receives information indicative of a problem event and determines a cause of the problem event using the causality model.
Abstract translation: 网络和系统管理中的解决问题的系统包括故障单数据的数据库，包括检查的组件和受影响的组件的信息字段;自动化模型构建器系统，其处理故障单数据以构建因果模型以表示系统组件之间的因果信息 在故障单数据的检查组件和受影响的组件字段中识别，以及自动化问题分析系统，其接收指示问题事件的信息，并使用因果模型确定问题事件的原因。
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