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    TERMINAL, DEVICE FOR CUSTOMISING SERVICE REQUESTS AND METHODS ENABLING A CUSTOMISED SERVICE
    1.
    发明申请
    TERMINAL, DEVICE FOR CUSTOMISING SERVICE REQUESTS AND METHODS ENABLING A CUSTOMISED SERVICE 有权

    公开(公告)号：US20220343023A1

    公开(公告)日：2022-10-27

    申请号：US17763610

    申请日：2020-09-30

    Applicant: Orange

    Inventor： Patrick Kirschbaum ,  Sylvie Gaspar

    IPC: G06F21/62

    Abstract: The terminal implements a method for requesting a personalized service by a communication terminal, said method comprising, following an unlocking of access to a personalized service request device, said device being implemented in the communications terminal:
    an acquisition of an anonymous unique identifier, adapted to be transmitted by said terminal, in association with a service query, to a service query personalization device, the service query being intended for the service provision device.

    Method for connecting a mobile terminal with a server of a service provider via an operator platform
    2.
    发明授权
    Method for connecting a mobile terminal with a server of a service provider via an operator platform 有权

    公开(公告)号：US10992661B2

    公开(公告)日：2021-04-27

    申请号：US15526627

    申请日：2015-11-04

    Applicant: Orange

    Inventor： Patrick Kirschbaum ,  Arnaud Brun

    IPC: H04L29/06 ,  G06Q30/02 ,  H04W12/02 ,  H04W4/02 ,  H04W12/75 ,  H04W12/08

    Abstract: A method connecting a user's mobile terminal with a server of a service provider. The method includes: the server stores an identifier of a card assigned to the user by the service provider, corresponding to alias data associated with a user identifier by which the mobile terminal is authenticated with the mobile network; storing, in association with the identifier, first data of a first transaction performed between the user and the service provider by using the card; establishing, via the mobile network and using a service platform capable of obtaining the alias data, a communication link between the mobile terminal and the server, in which the alias data authenticate the user with the server; sending to the mobile terminal information regarding a service provided to the user by the service provider in accordance with the first data stored in association with the card identifier corresponding to the alias data.

    Method for controlling access to services, associated methods and associated devices
    7.
    发明公开
    Method for controlling access to services, associated methods and associated devices 审中-公开

    公开(公告)号：US20230396627A1

    公开(公告)日：2023-12-07

    申请号：US18247338

    申请日：2021-09-24

    Applicant: Orange

    Inventor： Patrick Kirschbaum ,  Sylvie Gaspar

    IPC: H04L9/40 ,  G06F21/62 ,  G06F21/32

    CPC classification number: H04L63/102 ,  G06F21/629 ,  H04L63/0861 ,  G06F21/32

    Abstract: A method for controlling access to televised or audio services provided by a service provider server. The method is implemented by the service provider server and includes: receiving a service request comprising an identifier of a customer account and an identifier of a first communication terminal; transmitting a text message confirmation to the first communication terminal; receiving an authentication code from the first communication terminal; and accessing at least one televised service if the authentication code received is identical to an authentication code stored in a database and linked to the identifier of the customer account.

    DETECTION OF SITUATIONS OF DIGITAL INAPTITUDE
    8.
    发明公开
    DETECTION OF SITUATIONS OF DIGITAL INAPTITUDE 审中-公开

    公开(公告)号：US20230239392A1

    公开(公告)日：2023-07-27

    申请号：US17925306

    申请日：2021-05-11

    Applicant: Orange

    Inventor： Arnaud Brun ,  Patrick Kirschbaum

    IPC: H04M1/72454

    CPC classification number: H04M1/72454 ,  H04M2250/56

    Abstract: Detecting a user having a digital inaptitude (for example electronic illiteracy), where the user has at least one terminal and requires assistance suited for the use of at least one digital service from the terminal is disclosed. The following are provided: querying a database storing service-access requests from the terminal; among the requests, identifying at least incorrect requests relating to failed attempts by the user to access the service; estimating a frequency of incorrect requests for evaluating an electronic illiteracy score of the user; comparing the evaluated score to a preset threshold; and in case the evaluated score exceeds the threshold, detecting the user as having an electronic illiteracy in order to propose at last one specific surface suited to the user.

    Method and system for detecting interruption of communications and for automatically re-establishing the communications
    9.
    发明授权
    Method and system for detecting interruption of communications and for automatically re-establishing the communications 有权

    公开(公告)号：US11470673B2

    公开(公告)日：2022-10-11

    申请号：US17050109

    申请日：2019-04-09

    Applicant: ORANGE

    Inventor： Arnaud Brun ,  Patrick Kirschbaum

    IPC: H04W76/19 ,  H04W76/18 ,  H04W76/11

    Abstract: A computerized method including: a) receiving, by a communication management platform, communication interruption information; b) receiving, by the platform, an identifier of terminals initially in communication; c) sending a communication request to the second terminal; d) in case of failure, repeating the sending; e) upon establishing communication between the platform and the second communication terminal (2), sending a request to communicate with the first communication terminal; f) upon establishing communication between the communication management platform and the first communication terminal, placing the two terminals in communication with each other.

    METHOD FOR DETERMINING A CONVERSATIONAL AGENT ON A TERMINAL
    10.
    发明申请
    METHOD FOR DETERMINING A CONVERSATIONAL AGENT ON A TERMINAL 审中-公开

    公开(公告)号：US20200175230A1

    公开(公告)日：2020-06-04

    申请号：US16696185

    申请日：2019-11-26

    Applicant: ORANGE

    Inventor： Arnaud Brun ,  Patrick Kirschbaum

    IPC: G06F40/30 ,  G06F8/61 ,  G06F9/451

    Abstract: A method for determining a conversational agent of a human-machine interface on a terminal. The conversational agent is configured to interact with a user of the terminal via the human-machine interface. The method includes: a) upon a server receiving a request for user interaction with the conversational agent, the server calculates at least one personality data item of the user; b) the server selects at least one conversational agent specimen corresponding to the at least one personality data item of the user; and c) the server sends the terminal a response message to the request, the message including the at least one conversational agent specimen.

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