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公开(公告)号：US07966233B1
公开(公告)日：2011-06-21
申请号：US11321072
申请日：2005-12-30
申请人： Pradeep Khowash , Deven Chandrakant Meghani , Yang Li , Pravinchandra Chokshi , Prakash Talur , Prakash Vasa , Liem Nguyen , Patricia Seglio Donohue , John McCanuel , Hossein Eslambolchi , Anand Kumar Singh , Paritosh Bajpay , Roger Aboujaoude
发明人： Pradeep Khowash , Deven Chandrakant Meghani , Yang Li , Pravinchandra Chokshi , Prakash Talur , Prakash Vasa , Liem Nguyen , Patricia Seglio Donohue , John McCanuel , Hossein Eslambolchi , Anand Kumar Singh , Paritosh Bajpay , Roger Aboujaoude
CPC分类号： G06Q10/06 , G06Q20/102 , G06Q30/04 , G06Q30/0601
摘要： An arrangement collects data from disparate system back-end sources, such as a contracts system, a billing system, a service provisioning system, and analyzes the data to determine whether any inconsistencies exist. If so, the system issues a modification request to compensate for the inconsistency.
摘要翻译： 安排从不同的系统后端来源（例如合同系统，计费系统，服务提供系统）收集数据，并分析数据以确定是否存在任何不一致。 如果是这样，系统发出修改请求来补偿不一致。
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公开(公告)号：US08665861B1
公开(公告)日：2014-03-04
申请号：US11288445
申请日：2005-11-29
CPC分类号： H04L1/205 , H04L12/66 , H04L43/0852 , H04L43/16
摘要： A method automatically detects and isolates total, partial, and latent total failures of one or more network segments by analyzing delay data collected by an internet protocol monitor during the set-up or termination of an internet protocol connection. The overall and/or intermediate delays of protocol messages exchanged during the set-up or termination of an internet protocol call connection are monitored and flagged based on threshold values. By analyzing the overall and/or intermediate delays, one or more potential problem segments can be isolated.
摘要翻译： 一种方法通过分析因特网协议监视器在互联网协议连接的建立或终止期间收集的延迟数据来自动检测和隔离一个或多个网段的总，部分和潜在总故障。 在网络协议呼叫连接的建立或终止期间交换的协议消息的总体和/或中间延迟基于阈值被监视和标记。 通过分析总体和/或中间延迟，可以隔离一个或多个潜在问题段。
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3.发明授权公开(公告)号：US08661110B2
公开(公告)日：2014-02-25
申请号：US13620625
申请日：2012-09-14
申请人： Paritosh Bajpay , Robert Best , Romelle Bond , Hossein Eslambolchi , Richard Glozzy , Alan Hughes , John McCanuel
发明人： Paritosh Bajpay , Robert Best , Romelle Bond , Hossein Eslambolchi , Richard Glozzy , Alan Hughes , John McCanuel
IPC分类号： G06F15/173
摘要： A method includes issuing a retrieval instruction, such as a database query, to retrieve from a database system a datum associated with a network circuit established outside of the United States. Upon receiving the datum from the database system, it is determined, based on the datum retrieved, whether the network circuit is incurring a charge. It is further determined, based on the datum retrieved, an amount of revenue generated by the network circuit. When the amount of revenue generated by the network circuit is below a predetermined threshold, a termination instruction to terminate a service associated with the network circuit is issued.
摘要翻译： 一种方法包括发出诸如数据库查询的检索指令，从数据库系统检索与在美国境外建立的网络电路相关联的数据。 在从数据库系统接收到数据时，基于检索到的数据确定网络电路是否产生费用。 还基于检索到的基准来确定由网络电路产生的收入量。 当由网络电路产生的收入量低于预定阈值时，发出终止与网络电路相关联的服务的终止指令。
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4.发明授权公开(公告)号：US08345826B2
公开(公告)日：2013-01-01
申请号：US12628081
申请日：2009-11-30
IPC分类号： H04M11/00
CPC分类号： G06F11/34 , G06F11/3466 , H04L12/66 , H04L41/5074 , H04M3/42144 , H04Q3/0062
摘要： A method includes receiving multiple alarm messages, each being associated with a failure associated with a service feature available within a telecommunication network. A failure rate for a type of failure having a common set of service feature failure characteristics is determined from the alarm messages received. When the failure rate exceeds a threshold, a maintenance ticket is generated automatically.
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5.发明授权公开(公告)号：US08307057B1
公开(公告)日：2012-11-06
申请号：US11311439
申请日：2005-12-20
申请人： Paritosh Bajpay , Robert Best , Romelle Bond , Hossein Eslambolchi , Richard Glozzy , Alan Hughes , John McCanuel
发明人： Paritosh Bajpay , Robert Best , Romelle Bond , Hossein Eslambolchi , Richard Glozzy , Alan Hughes , John McCanuel
IPC分类号： G06F15/173
摘要： A method includes issuing a retrieval instruction, such as a database query, to retrieve from a database system a datum associated with a network circuit established outside of the United States. Upon receiving the datum from the database system, it is determined, based on the datum retrieved, whether the network circuit is incurring a charge. It is further determined, based on the datum retrieved, an amount of revenue generated by the network circuit. When the amount of revenue generated by the network circuit is below a predetermined threshold, a termination instruction to terminate a service associated with the network circuit is issued.
摘要翻译： 一种方法包括发出诸如数据库查询的检索指令，从数据库系统检索与在美国境外建立的网络电路相关联的数据。 在从数据库系统接收到数据时，基于检索到的数据确定网络电路是否产生费用。 还基于检索到的基准来确定由网络电路产生的收入量。 当由网络电路产生的收入量低于预定阈值时，发出终止与网络电路相关联的服务的终止指令。
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公开(公告)号：US07965622B2
公开(公告)日：2011-06-21
申请号：US12533944
申请日：2009-07-31
申请人： Paritosh Bajpay , Carolyn Bekampis , Hossein Eslambolchi , Wen-Jui Li , David Lu , John McCanuel
发明人： Paritosh Bajpay , Carolyn Bekampis , Hossein Eslambolchi , Wen-Jui Li , David Lu , John McCanuel
IPC分类号： H04L1/00
CPC分类号： H04L41/0659 , H04L41/064
摘要： A method and apparatus includes automatically correlating indicators already generated by network components to detect and isolate failures that are caused by or related to network components operating on different layers of the open system interconnect (OSI) model. Failure indicators that persist for longer than a specified time window are automatically detected and correlated with one another based on a topology table. The method uses indicators already generated by the network components, obviating the need for software that typically resides on and consumes valuable processing time of network components.
摘要翻译： 一种方法和装置包括自动地相关联已经由网络组件生成的指示符，以检测和隔离由在开放系统互连（OSI）模型的不同层上操作的网络组件引起或相关的故障。 持续时间长于指定时间窗口的故障指示器将根据拓扑表自动检测并相互关联。 该方法使用已经由网络组件生成的指示符，避免了对通常驻留的软件的需求，并消耗网络组件的有价值的处理时间。
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7.发明授权Methods for identifying and revising high-risk orders based on identified errors 有权基于确定的错误识别和修改高风险订单的方法公开(公告)号：US07774237B1
公开(公告)日：2010-08-10
申请号：US11316018
申请日：2005-12-22
申请人： Paritosh Bajpay , Roberta Ann Bienfait , Kathleen M. Clarke , Hossein Eslambolchi , Daqin Liu , Jackson Liu , John McCanuel , Arnel R. Pajarillo , Chen-Yui Yang , Michael Zinnikas , Wan-Ping Chiang
发明人： Paritosh Bajpay , Roberta Ann Bienfait , Kathleen M. Clarke , Hossein Eslambolchi , Daqin Liu , Jackson Liu , John McCanuel , Arnel R. Pajarillo , Chen-Yui Yang , Michael Zinnikas , Wan-Ping Chiang
CPC分类号： G06Q30/06 , G06Q30/0601 , G06Q50/188
摘要： A method for identifying high-risk orders associated with a customer that includes the steps of: receiving an order that includes a customer number, an order type and a plurality of entries; identifying a customer contract based on the order type and the customer number, the customer contract having a plurality of terms that correspond to the entries; comparing the entries to corresponding terms using rules; and identifying a high-risk order containing at least one error from the comparison. The method can also include assigning a result code or a result text to the order, which corresponds to the errors that are identified, and changing the rule set by adding or removing rules.
摘要翻译： 一种用于识别与客户相关联的高风险订单的方法，包括以下步骤：接收包括客户号码，订单类型和多个条目的订单; 根据订单类型和客户编号识别客户合同，客户合同具有与条目相对应的多个条款; 使用规则将条目与相应的条款进行比较; 以及从所述比较中识别包含至少一个错误的高风险顺序。 该方法还可以包括将结果代码或结果文本分配给与所识别的错误相对应的顺序，以及通过添加或删除规则来改变规则集。
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8.发明授权公开(公告)号：US07738640B1
公开(公告)日：2010-06-15
申请号：US11319218
申请日：2005-12-28
申请人： Paritosh Bajpay , Robert Best , Hossein Eslambolchi , Richard Glozzy , John McCanuel , Sheryl Morales , Joanne Penn
发明人： Paritosh Bajpay , Robert Best , Hossein Eslambolchi , Richard Glozzy , John McCanuel , Sheryl Morales , Joanne Penn
IPC分类号： H04M15/00
CPC分类号： H04M15/00 , H04M15/41 , H04M15/43 , H04M15/44 , H04M15/48 , H04M15/58 , H04M15/62 , H04M15/73 , H04M2215/0104 , H04M2215/0156 , H04M2215/0164 , H04M2215/0188 , H04M2215/7072 , H04Q2213/13103 , H04Q2213/13109 , H04Q2213/1313 , H04Q2213/1316 , H04Q2213/13349 , H04Q2213/13383
摘要： A method includes retrieving a first data set from a billing system configured to facilitate a billing operation associated with a network. The first data set includes a plurality of billing records, which includes a first billing record associated with and including a field identifying a first circuit from a plurality of circuits included within the network. A second data set is retrieved from a configuration management system configured to facilitate an operation associated with the network. The second data set includes a plurality of configuration records, which includes a first configuration record associated with and including a field identifying the first circuit. When the field identifying the first circuit included in the first configuration record differs from the field identifying the first circuit included in the first billing record, a correct identifier associated with the first circuit is determined. When such a discrepancy exists, a report is produced.
摘要翻译： 一种方法包括从计费系统中检索第一数据集，所述计费系统被配置为便于与网络相关联的计费操作。 第一数据集包括多个计费记录，其包括与从网络中包括的多个电路识别第一电路的字段相关联并包括标识第一电路的第一计费记录。 从配置为便于与网络相关联的操作的配置管理系统检索第二数据集。 第二数据集包括多个配置记录，其包括与标识第一电路的字段相关联并包括标识第一电路的字段的第一配置记录。 当识别包括在第一配置记录中的第一电路的字段与识别包括在第一记帐记录中的第一电路的字段不同时，确定与第一电路相关联的正确标识符。 当存在这样的差异时，会生成一份报告。
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公开(公告)号：US07584083B1
公开(公告)日：2009-09-01
申请号：US11321639
申请日：2005-12-30
IPC分类号： G06F9/455
CPC分类号： G06Q10/06 , G06Q10/0633 , G06Q10/067
摘要： A method includes generating a model of an existing workcenter process and a modified version of the existing workcenter process based on one or more decision-making parameters. The workcenter process is a workcenter process for a telecommunications network. The model for the existing workcenter process and the model for the modified version of the existing workcenter process are simulated to determine whether to modify any of the process steps in the existing workcenter process. The decision is based on the effect on the decision-making parameter(s) of modifying the workcenter process from the existing workcenter process.
摘要翻译： 一种方法包括基于一个或多个决策参数生成现有工作中心过程的模型和现有工作中心过程的修改版本。 工作中心过程是电信网络的工作中心过程。 模拟现有工作中心流程的模型和现有工作中心流程修改版本的模型，以确定是否修改现有工作中心流程中的任何流程步骤。 该决定是基于对现有工作中心流程修改工作中心流程决策参数的影响。
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公开(公告)号：US07357301B1
公开(公告)日：2008-04-15
申请号：US11320528
申请日：2005-12-29
IPC分类号： G06F7/00
CPC分类号： H04L41/5022 , G06Q10/10 , H04L41/5064 , H04L41/5074
摘要： A method includes receiving a problem ticket, which contains a priority level indicator and a customer identifier, that describes a telecommunications network event such as a problem. The problem ticket is associated with and transmitted to a workcenter and a portion within the workcenter based on at least any one of the priority level indicator and the customer identifier. Other personnel are notified about the problem ticket based on the priority level indicator and the customer identifier.
摘要翻译： 一种方法包括接收描述诸如问题的电信网络事件的问题单，其中包含优先级指示符和客户标识符。 基于优先级指示符和客户标识符中的至少任何一个，问题单与工作中心和工作中心内的一部分相关联并传送给工作中心。 根据优先级指标和客户识别码通知有关问题单的其他人员。
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