Collecting and transmitting diagnostics information from problematic devices

    公开(公告)号:US10956247B2

    公开(公告)日:2021-03-23

    申请号:US15824888

    申请日:2017-11-28

    IPC分类号: G06F11/07 H04W4/80 G06F11/30

    摘要: A system, method, and computer-readable medium are disclosed for collecting and transmitting diagnostics information via a diagnostic information operation. The diagnostic information operation begins with a system periodically writing diagnostic information such as diagnostic errors and warnings to non-volatile local storage contained within the system. Upon detection of a failure, the user activates an NFC-enabled device (such as a mobile device) and positions the NFC-enabled device within NFC range of the failed system. The failed system then communicates the diagnostic information stored within the non-volatile local storage to NFC-enabled device.

    Registering network devices using known host devices

    公开(公告)号:US11206699B2

    公开(公告)日:2021-12-21

    申请号:US14964027

    申请日:2015-12-09

    IPC分类号: H04W76/11 H04W4/80

    摘要: Network devices can be registered to access a network using known host devices to thereby simplify the device registration process. The host device can be an administrator's device that is already registered and authorized to vouch for another user desiring to register his or her device. Alternatively, the host device can be the user's previously registered device and can be used to register the user's additional devices.