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    Collecting and transmitting diagnostics information from problematic devices
    1.
    发明授权
    Collecting and transmitting diagnostics information from problematic devices 有权

    公开(公告)号：US10956247B2

    公开(公告)日：2021-03-23

    申请号：US15824888

    申请日：2017-11-28

    申请人： QUEST SOFTWARE INC.

    发明人： Jake Seigel ,  Sohail Ali ,  Derek Jury

    IPC分类号： G06F11/07 ,  H04W4/80 ,  G06F11/30

    摘要： A system, method, and computer-readable medium are disclosed for collecting and transmitting diagnostics information via a diagnostic information operation. The diagnostic information operation begins with a system periodically writing diagnostic information such as diagnostic errors and warnings to non-volatile local storage contained within the system. Upon detection of a failure, the user activates an NFC-enabled device (such as a mobile device) and positions the NFC-enabled device within NFC range of the failed system. The failed system then communicates the diagnostic information stored within the non-volatile local storage to NFC-enabled device.

    Network change auditing system
    2.
    发明授权
    Network change auditing system 有权

    公开(公告)号：US10248924B2

    公开(公告)日：2019-04-02

    申请号：US15040793

    申请日：2016-02-10

    申请人： QUEST SOFTWARE INC.

    发明人： Derek Alfred Jury ,  Sohail Ali ,  Jake Seigel

    IPC分类号： H04L29/06 ,  G06Q10/06 ,  G06Q10/10 ,  H04L12/815

    摘要： A network includes a workflow management system coupled to an administrator device, and servers coupled to a user device. A network change auditing system receives and stores workflow definitions from the workflow management system that are associated with respective workflows provided by the servers. The network change auditing system receives and stores activity events from the servers that are associated with instructions from user devices to the servers. The network change auditing system associates a first subset of the activity events with a first workflow based on the first subset of the activity events being defined by a first workflow definition. The network change auditing system receives an identification of a first activity event from an administrator device and, in response, provides an identification of the first workflow and at least one second activity event in the first subset of the activity events for display on the administrator device.

    Registering network devices using known host devices
    3.
    发明授权
    Registering network devices using known host devices 有权

    公开(公告)号：US11206699B2

    公开(公告)日：2021-12-21

    申请号：US14964027

    申请日：2015-12-09

    申请人： Quest Software Inc.

    发明人： Jake Seigel ,  Derek Jury ,  Sohail Ali

    IPC分类号： H04W76/11 ,  H04W4/80

    摘要： Network devices can be registered to access a network using known host devices to thereby simplify the device registration process. The host device can be an administrator's device that is already registered and authorized to vouch for another user desiring to register his or her device. Alternatively, the host device can be the user's previously registered device and can be used to register the user's additional devices.