System and method for reducing call latency in monitored calls
    1.
    发明授权
    System and method for reducing call latency in monitored calls 有权
    监控呼叫中减少呼叫延迟的系统和方法

    公开(公告)号:US08688030B2

    公开(公告)日:2014-04-01

    申请号:US13721804

    申请日:2012-12-20

    IPC分类号: H04B3/36

    摘要: A service management platform for processing packet switched communications is provided. The service management platform has a component for handling voice calls. The component for handling voice calls comprises a first input/output for sending and receiving data packets associated with a first leg of a call, a second input/output for sending and receiving data packets associated with a second leg of the call, a monitoring component for monitoring copies of the data packets for commands contained within a payload of the data packets, and a relay component for directly relaying the data packets between the first input/output and the second input/output and for generating and forwarding copies of the data packets to the monitoring component.

    摘要翻译: 提供了一种用于处理分组交换通信的服务管理平台。 服务管理平台具有处理语音呼叫的组件。 用于处理语音呼叫的组件包括用于发送和接收与呼叫的第一分支相关联的数据分组的第一输入/输出,用于发送和接收与呼叫的第二分支相关联的数据分组的第二输入/输出,监视组件 用于监视包含在数据分组的有效载荷内的命令的数据分组的副本;以及中继部件,用于在第一输入/输出和第二输入/输出之间直接中继数据分组,并用于生成和转发数据分组的副本 到监控组件。

    System and method to detect PBX-mobility call failure
    2.
    发明授权
    System and method to detect PBX-mobility call failure 有权
    检测PBX移动性呼叫失败的系统和方法

    公开(公告)号:US08615222B2

    公开(公告)日:2013-12-24

    申请号:US13910772

    申请日:2013-06-05

    IPC分类号: H04M3/24

    摘要: Aspects relate to initiating voice calls to mobile devices from an enterprise network. In one example, a server can initiate a voice channel to a mobile device, and if the mobile device cannot be reached, an access network may redirect the call from the server to a number identified as a voicemail number; however, such number is reconfigured to instead be directed to a number located within the enterprise network. The server can monitor or receive an indication that a call is incoming, and attributable to the mobile device. If such a call is incoming or received, then the server determines that the call has failed. If the mobile device answers the call, the server can determine that the voice channel has been established, without waiting for a confirmation indication, such as a DTMF tone.

    摘要翻译: 方面涉及从企业网络发起对移动设备的语音呼叫。 在一个示例中,服务器可以发起到移动设备的语音信道,并且如果无法到达移动设备,则接入网络可以将来自服务器的呼叫重定向到标识为语音邮件号码的号码; 然而,这样的数量被重新配置为改为指向位于企业网络内的号码。 服务器可以监视或接收呼叫正在进入,归因于移动设备的指示。 如果这样的呼叫是来电或接收的,则服务器确定呼叫失败。 如果移动设备应答该呼叫,则服务器可以确定已经建立了语音信道,而不等待诸如DTMF音调之类的确认指示。

    SYSTEM AND METHOD TO DETECT PBX-MOBILITY CALL FAILURE
    3.
    发明申请
    SYSTEM AND METHOD TO DETECT PBX-MOBILITY CALL FAILURE 有权
    检测PBX移动性呼叫失败的系统和方法

    公开(公告)号:US20130267212A1

    公开(公告)日:2013-10-10

    申请号:US13910772

    申请日:2013-06-05

    IPC分类号: H04W4/16

    摘要: Aspects relate to initiating voice calls to mobile devices from an enterprise network. In one example, a server can initiate a voice channel to a mobile device, and if the mobile device cannot be reached, an access network may redirect the call from the server to a number identified as a voicemail number; however, such number is reconfigured to instead be directed to a number located within the enterprise network. The server can monitor or receive an indication that a call is incoming, and attributable to the mobile device. If such a call is incoming or received, then the server determines that the call has failed. If the mobile device answers the call, the server can determine that the voice channel has been established, without waiting for a confirmation indication, such as a DTMF tone.

    摘要翻译: 方面涉及从企业网络发起对移动设备的语音呼叫。 在一个示例中,服务器可以发起到移动设备的语音信道,并且如果无法到达移动设备,则接入网络可以将来自服务器的呼叫重定向到标识为语音邮件号码的号码; 然而,这样的数量被重新配置为改为指向位于企业网络内的号码。 服务器可以监视或接收呼叫正在进入,归因于移动设备的指示。 如果这样的呼叫是来电或接收的,则服务器确定呼叫失败。 如果移动设备应答该呼叫,则服务器可以确定已经建立了语音信道,而不等待诸如DTMF音调之类的确认指示。