Service assurance automation access diagnostics
    5.
    发明授权
    Service assurance automation access diagnostics 有权
    服务保证自动化访问诊断

    公开(公告)号:US07818283B1

    公开(公告)日:2010-10-19

    申请号:US11316145

    申请日:2005-12-22

    IPC分类号: G06F17/30

    摘要: A business process automation system architecture is used to isolate problems in a virtual private network access network. Codified rules and a rules based program are used to determine all equipment from a customer premises equipment to a VPN core access point equipment on a VPN access path and that is associated with a failure. The codified rules also govern the gathering of information on the equipment including determining whether the equipment supports automated diagnostics and the communication protocols used. Extended PING testing is done on the equipment and a status of the extended PING test, link status, line protocol status, and existing loop status is determined. Further testing is automatically run based on the codified rules and the status. The failure is then isolated to the CPE, a local exchange carrier, or a network provider.

    摘要翻译: 业务流程自动化系统架构用于隔离虚拟专用网接入网络中的问题。 编码规则和基于规则的程序用于确定从客户驻地设备到VPN访问路径上的VPN核心接入点设备以及与故障相关联的所有设备。 编纂的规则还管理收集关于设备的信息,包括确定设备是否支持自动诊断和所使用的通信协议。 扩展PING测试在设备上进行,并且扩展PING测试的状态,链路状态,线路协议状态和现有的环路状态被确定。 进一步测试根据编纂规则和状态自动运行。 然后将故障隔离到CPE,本地交换运营商或网络提供商。