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公开(公告)号：US08566908B2
公开(公告)日：2013-10-22
申请号：US13619895
申请日：2012-09-14
IPC分类号： G06F21/00
CPC分类号： G06F21/40
摘要： A method allows access to a set of secure databases and database applications over an untrusted network without replicating the secure database. The method involves authenticating a user using a first authentication application. When the user is verified, then the user's credentials are directed to a second authentication application associated with a secure database based on a first set of user settings retrieved for the user. The second authentication application, based on a second set of user settings, grants the user access to the secure database and database applications associated with the secure database.
摘要翻译： 一种方法允许通过不受信任的网络访问一组安全数据库和数据库应用程序，而无需复制安全数据库。 该方法涉及使用第一认证应用来验证用户。 当用户被验证时，基于为用户检索的第一组用户设置，用户的凭证被定向到与安全数据库相关联的第二认证应用。 基于第二组用户设置的第二认证应用授予用户对与安全数据库相关联的安全数据库和数据库应用的访问。
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公开(公告)号：US20130014283A1
公开(公告)日：2013-01-10
申请号：US13619895
申请日：2012-09-14
IPC分类号： G06F21/04
CPC分类号： G06F21/40
摘要： A method allows access to a set of secure databases and database applications over an untrusted network without replicating the secure database. The method involves authenticating a user using a first authentication application. When the user is verified, then the user's credentials are directed to a second authentication application associated with a secure database based on a first set of user settings retrieved for the user. The second authentication application, based on a second set of user settings, grants the user access to the secure database and database applications associated with the secure database.
摘要翻译： 一种方法允许通过不受信任的网络访问一组安全数据库和数据库应用程序，而无需复制安全数据库。 该方法涉及使用第一认证应用来验证用户。 当用户被验证时，基于为用户检索的第一组用户设置，用户的凭证被定向到与安全数据库相关联的第二认证应用。 基于第二组用户设置的第二认证应用授予用户对与安全数据库相关联的安全数据库和数据库应用的访问。
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公开(公告)号：US07966233B1
公开(公告)日：2011-06-21
申请号：US11321072
申请日：2005-12-30
申请人： Pradeep Khowash , Deven Chandrakant Meghani , Yang Li , Pravinchandra Chokshi , Prakash Talur , Prakash Vasa , Liem Nguyen , Patricia Seglio Donohue , John McCanuel , Hossein Eslambolchi , Anand Kumar Singh , Paritosh Bajpay , Roger Aboujaoude
发明人： Pradeep Khowash , Deven Chandrakant Meghani , Yang Li , Pravinchandra Chokshi , Prakash Talur , Prakash Vasa , Liem Nguyen , Patricia Seglio Donohue , John McCanuel , Hossein Eslambolchi , Anand Kumar Singh , Paritosh Bajpay , Roger Aboujaoude
CPC分类号： G06Q10/06 , G06Q20/102 , G06Q30/04 , G06Q30/0601
摘要： An arrangement collects data from disparate system back-end sources, such as a contracts system, a billing system, a service provisioning system, and analyzes the data to determine whether any inconsistencies exist. If so, the system issues a modification request to compensate for the inconsistency.
摘要翻译： 安排从不同的系统后端来源（例如合同系统，计费系统，服务提供系统）收集数据，并分析数据以确定是否存在任何不一致。 如果是这样，系统发出修改请求来补偿不一致。
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公开(公告)号：US07689447B1
公开(公告)日：2010-03-30
申请号：US11259519
申请日：2005-10-26
申请人： Roger Aboujaoude , Hossein Eslambolchi , Ming-Chin Lu , John McCanuel , Jamie Montero , Sorabh Saxena
发明人： Roger Aboujaoude , Hossein Eslambolchi , Ming-Chin Lu , John McCanuel , Jamie Montero , Sorabh Saxena
IPC分类号： G06F9/44
CPC分类号： G06Q10/06 , G06Q10/063114 , G06Q10/0633
摘要： A method and system of managing work flow in provisioning service orders is provided, particularly telecommunications service delivery orders, where each service order may include of tasks from different worklists from different sources. The method includes merging the worklists and prioritizing tasks in accordance with work-when-ready work flow. The merged worklist provides an end-to-end view on a graphical user interface of all tasks pending to provision each service order. A change of status of a task results in automatically updating both the native and merged worklists. When a task is completed on the native system, the task is automatically deleted from both worklists. Selected search criteria and sorting fields may be used to narrow the displayed results. New tasks created by exceptions are inserted appropriately into the active worklist. The method eliminates the need for a user to log onto different systems to manually prioritize tasks.
摘要翻译： 提供了在供应服务订单中管理工作流程的方法和系统，特别是电信服务递送订单，其中每个服务订单可以包括来自不同来源的不同工作列表的任务。 该方法包括合并工作列表并根据当前工作流程确定优先级任务。 合并的工作列表提供了所有待处理的所有任务的图形用户界面的端到端视图，以提供每个服务订单。 更改任务的状态会导致自动更新本机和合并的工作列表。 在本机系统上完成任务时，任务将从两个工作列表中自动删除。 所选择的搜索条件和排序字段可用于缩小显示的结果。 由异常创建的新任务适当地插入到活动的工作列表中。 该方法消除了用户登录到不同系统以手动优先处理任务的需要。
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公开(公告)号：US07853467B2
公开(公告)日：2010-12-14
申请号：US12686028
申请日：2010-01-12
申请人： Roger Aboujaoude , Hossein Eslambolchi , Ming-Chin Lu , John McCanuel , Jamie Montero , Sorabh Saxena
发明人： Roger Aboujaoude , Hossein Eslambolchi , Ming-Chin Lu , John McCanuel , Jamie Montero , Sorabh Saxena
IPC分类号： G06F9/44
CPC分类号： G06Q10/06 , G06Q10/063 , G06Q10/103
摘要： In accordance with a method of managing work flow, tasks associated with a telecommunications service order from a plurality of worklists of computing source systems are merged into a merged worklist. Each computing source system maintains a respective worklist that includes a task associated with the service order. The tasks of the service order in the merged worklist are prioritized into a prioritized sequence to be completed on a work-when-ready basis. An error in completion of a task associated with a worklist of a source system is detected and a new task to correct the detected error is generated. Further, the worklist of the source system associated with the detected error is updated with the new task and the new task is integrated into a proper position of the prioritized sequence in the merged worklist in accordance with the work-when-ready basis.
摘要翻译： 根据管理工作流程的方法，将来自计算源系统的多个工作列表的与电信服务订单相关联的任务合并到合并的工作列表中。 每个计算源系统维护包括与服务订单相关联的任务的相应工作列表。 将合并的工作清单中的服务订单的任务列为优先顺序，以便在准备工作的基础上完成。 检测到与源系统的工作列表相关联的任务的完成中的错误，并生成用于校正检测到的错误的新任务。 此外，与新任务更新与检测到的错误相关联的源系统的工作列表，并且根据准备就绪的基础将新任务整合到合并的工作列表中的优先顺序的适当位置。
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公开(公告)号：US20050144023A1
公开(公告)日：2005-06-30
申请号：US10746413
申请日：2003-12-24
CPC分类号： H04L67/303 , G06Q50/188 , H04L67/306 , H04L69/24 , H04L69/329
摘要： Methods and apparatus for controlling the rules of engagement between a telecommunication carrier and a customer whose network is managed by the telecommunication carrier are provided. A computer system interviews a customer by determining a set of specific questions tailored to the customer's needs, the set of specific questions based on previously stored customer information. Answers to the asked questions are stored as an entry in a master user profile. The master user profile defines the rules of engagement of how the telecommunication carrier shall operate on behalf of the customer on each subsequent transaction without the need of the customer's direct involvement on each element of the transaction. The entry has an associated event and a corresponding action to perform in response to the occurrence of the associated event. Upon receipt of an event occurrence, the corresponding action which includes interoperating with existing telecommunication carrier systems is performed.
摘要翻译： 提供了用于控制电信运营商与网络由电信运营商管理的客户之间的接合规则的方法和装置。 计算机系统通过根据客户需求确定一组特定问题来访问客户，基于先前存储的客户信息的一组具体问题。 所提问题的答案存储为主用户配置文件中的条目。 主用户配置文件定义了电信运营商在每次后续交易中如何代表客户运行的参与规则，而不需要客户直接参与交易的每个要素。 条目具有相关联的事件和响应于相关联的事件的发生而执行的相应动作。 在接收到事件发生时，执行包括与现有电信运营商系统互操作的相应动作。
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公开(公告)号：US08307406B1
公开(公告)日：2012-11-06
申请号：US11319182
申请日：2005-12-28
IPC分类号： G06F21/00
CPC分类号： G06F21/40
摘要： A method allows access to a set of secure databases and database applications over an untrusted network without replicating the secure database. The method involves authenticating a user using a first authentication application. When the user is verified, then the user's credentials are directed to a second authentication application associated with a secure database based on a first set of user settings retrieved for the user. The second authentication application, based on a second set of user settings, grants the user access to the secure database and database applications associated with the secure database.
摘要翻译： 一种方法允许通过不受信任的网络访问一组安全数据库和数据库应用程序，而无需复制安全数据库。 该方法涉及使用第一认证应用来验证用户。 当用户被验证时，基于为用户检索的第一组用户设置，用户的凭证被定向到与安全数据库相关联的第二认证应用。 基于第二组用户设置的第二认证应用授予用户对与安全数据库相关联的安全数据库和数据库应用的访问。
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公开(公告)号：US20100114786A1
公开(公告)日：2010-05-06
申请号：US12686028
申请日：2010-01-12
申请人： Roger Aboujaoude , Hossein Eslambolchi , Ming-Chin Lu , John McCanuel , Jamie Montero , Sorabh Saxena
发明人： Roger Aboujaoude , Hossein Eslambolchi , Ming-Chin Lu , John McCanuel , Jamie Montero , Sorabh Saxena
CPC分类号： G06Q10/06 , G06Q10/063 , G06Q10/103
摘要： In accordance with a method of managing work flow, tasks associated with a telecommunications service order from a plurality of worklists of computing source systems are merged into a merged worklist. Each computing source system maintains a respective worklist that includes a task associated with the service order. The tasks of the service order in the merged worklist are prioritized into a prioritized sequence to be completed on a work-when-ready basis. An error in completion of a task associated with a worklist of a source system is detected and a new task to correct the detected error is generated. Further, the worklist of the source system associated with the detected error is updated with the new task and the new task is integrated into a proper position of the prioritized sequence in the merged worklist in accordance with the work-when-ready basis.
摘要翻译： 根据管理工作流程的方法，将来自计算源系统的多个工作列表的与电信服务订单相关联的任务合并到合并的工作列表中。 每个计算源系统维护包括与服务订单相关联的任务的相应工作列表。 将合并的工作清单中的服务订单的任务列为优先顺序，以便在准备工作的基础上完成。 检测到与源系统的工作列表相关联的任务的完成中的错误，并且生成用于校正检测到的错误的新任务。 此外，与新任务更新与检测到的错误相关联的源系统的工作列表，并且根据准备就绪的基础将新任务整合到合并的工作列表中的优先顺序的适当位置。
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公开(公告)号：US07356376B1
公开(公告)日：2008-04-08
申请号：US11222168
申请日：2005-09-08
IPC分类号： G06F19/00
CPC分类号： G06Q10/06
摘要： A method of balancing workload using critical dates and including the following steps: (a) assigning a promised delivery date to orders received from customers; (b) identifying one or more tasks associated with each of the orders; (c) assigning an expedited date or a customer requested date to each of the tasks of some of the orders; (d) determining a work start date for each of the one or more tasks in each of the orders; (e) assigning a first priority to tasks having a work start date D; (f) assigning a second priority to tasks scheduled to begin on day D+n and having the expedited date; (g) assigning a third priority to tasks scheduled to begin on day D+n and having the customer requested date; (h) setting n equal to a value of 1; (i) working on tasks during a work shift based on order of priority, wherein work on a lower priority task is not commenced until work on all tasks with higher priorities has been completed; (j) increasing n by an increment of 1; and (k) repeating steps (g), (h), (i), (j) and (k) until the work shift for day D has ended.
摘要翻译： 一种使用关键日期平衡工作量的方法，包括以下步骤：（a）将承诺的交货日期分配给从客户处收到的订单; （b）识别与每个订单相关联的一个或多个任务; （c）为某些订单的每项任务分配加急日期或客户要求的日期; （d）确定每个订单中的一个或多个任务中的每一个的工作开始日期; （e）将第一优先级分配给具有工作开始日期D的任务; （f）将第二优先级分配给预定在D + n天开始并具有加速日期的任务; （g）将第三优先级分配给计划在D + n天开始并具有客户请求日期的任务; （h）设置n等于1; （一）按照优先次序开展工作班工作，其中优先工作较低的工作不能开展，直到对具有较高优先次序的所有工作完成工作为止; （j）将n增加1; 和（k）重复步骤（g），（h），（i），（j）和（k），直到D日的工作班次已经结束。
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公开(公告)号：US08144853B1
公开(公告)日：2012-03-27
申请号：US11048832
申请日：2005-02-02
IPC分类号： H04M3/42
CPC分类号： H04M3/42374 , H04M3/4931
摘要： Certain exemplary embodiments comprise a method, comprising storing, within a telecommunications network, contact information for each of a plurality of contacts, the contact information for at least one of the plurality of contacts comprising a telephone availability status; and updating the telephone availability status for said at least one of the plurality of contacts.
摘要翻译： 某些示例性实施例包括一种方法，包括在电信网络内存储用于多个联系人中的每一个的联系人信息，所述多个联系人中的至少一个的联系人信息包括电话可用性状态; 以及更新所述多个联系人中的所述至少一个的电话可用性状态。
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