公开(公告)号：US20170187897A1

公开(公告)日：2017-06-29

申请号：US15196773

申请日：2016-06-29

Applicant: SAMSUNG ELECTRONICS CO., LTD.

Inventor： Jeong-hwan SHIN ,  Chang-hyung LEE ,  Dong-hyeop HAN

IPC: H04N1/00 ,  G06K15/00 ,  G06K9/18 ,  G06F3/12 ,  G06F11/00

CPC classification number: H04N1/00344 ,  G06F3/1288 ,  G06F3/1292 ,  G06F3/1294 ,  G06F9/453 ,  G06F11/006 ,  G06K9/18 ,  G06K15/408 ,  H04N1/00005 ,  H04N1/00013 ,  H04N1/00015 ,  H04N1/00039 ,  H04N1/00042 ,  H04N1/00047 ,  H04N1/0005 ,  H04N1/00061 ,  H04N1/00074 ,  H04N1/00084 ,  H04N1/00222 ,  H04N1/00244 ,  H04N1/00408 ,  H04N1/00411 ,  H04N1/00424 ,  H04N1/00427 ,  H04N1/00448 ,  H04N1/00461 ,  H04N1/00474 ,  H04N1/00798 ,  H04N1/00811 ,  H04N1/00824 ,  H04N1/0084 ,  H04N1/00872 ,  H04N1/3263 ,  H04N1/32635 ,  H04N1/32651 ,  H04N1/32673 ,  H04N2201/0081 ,  H04N2201/0094

Abstract: An image forming apparatus, guide providing method thereof, cloud server and error analyzing method thereof are provided. The image forming apparatus may include a scanner configured to scan a script and generate a scan image, a communicator configured to communicate with a cloud server, a display configured display a screen, and a processor configured to control the communicator to transmit the generated scan image to a cloud server, and in response to receiving an error solution guide of the scan image from the cloud server, control the display to display the received error solution guide.